{"id":3342796,"url":"https://alion.io/job/western-union-software-engineer-ai-cloud-applications","title":"Software Engineer, AI & Cloud Applications","company":{"id":58895,"name":"Western Union","domain":"westernunion.com","url":"https://alion.io/company/western-union","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":19,"ghost_share":0,"stale_share":0,"repost_share":0.211,"time_to_fill_p50_days":14,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":195000,"max":220000,"currency":"USD","period":"year","gross":null,"usd_annual":220000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Amazon EventBridge","optional":false},{"name":"Amazon Kinesis","optional":false},{"name":"AWS","optional":false},{"name":"AWS Bedrock","optional":false},{"name":"AWS CDK","optional":false},{"name":"AWS Step Functions","optional":false},{"name":"CI/CD","optional":false},{"name":"GraphQL","optional":false},{"name":"Java","optional":false},{"name":"Next.js","optional":false},{"name":"Python","optional":false},{"name":"RAG","optional":false},{"name":"React.js","optional":false},{"name":"Rest API","optional":false},{"name":"TypeScript","optional":false},{"name":"WebSockets","optional":false},{"name":"Amazon SageMaker","optional":true},{"name":"Embeddings","optional":true},{"name":"JavaScript","optional":true},{"name":"LLM","optional":true},{"name":"Prompt Engineering","optional":true}],"status":"live","first_seen_at":"2026-10-27T16:09:51Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-29T07:19:44Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Software Engineer, AI & Cloud Applications\nPosition Location: Austin, TX\nThe Senior Software Architect will lead the design, development, and delivery of modern, cloud-native applications on AWS. This role serves as a hands-on technical leader responsible for end-to-end ownership of full-stack solutions, including application architecture, cloud infrastructure, AI-enabled capabilities, and production operations. The ideal candidate will partner with globally distributed engineering and business teams to deliver scalable, secure, and high-performing software solutions while driving architectural excellence and engineering best practices.\nApplicants must be currently authorized to work in the United States on a full-time basis. Western Union will not sponsor applicants for work visas for this position.\nRole Responsibilities\nDesign, develop, and maintain full-stack applications using modern technologies including React, Next.js, TypeScript, Python, and Java. \nLead the architecture and implementation of scalable, cloud-native solutions across distributed systems and microservices environments. \nBuild and enhance AI-enabled product capabilities using Amazon Bedrock, retrieval-augmented generation (RAG), vector search, and related technologies. \nDevelop and maintain backend services, selecting the most appropriate technologies and frameworks for performance, scalability, and maintainability. \nDesign and implement REST and GraphQL APIs, ensuring clear service contracts and backward compatibility. \nBuild and support real-time application capabilities using WebSockets, Server-Sent Events (SSE), AppSync subscriptions, and event-driven messaging patterns. \nArchitect and operate event-driven solutions leveraging AWS services such as EventBridge, SNS/SQS, Kinesis, MSK, and Step Functions. \nDesign, deploy, and manage AWS infrastructure using Infrastructure-as-Code practices, including AWS CDK. \nBuild and maintain CI/CD pipelines, automating application deployments, testing, quality controls, and infrastructure provisioning. \nEnsure application security, scalability, reliability, performance, and cost optimization across all solutions. \nDrive operational excellence through system monitoring, observability, alerting, troubleshooting, and production support. \nReview application and infrastructure designs, providing technical guidance and architectural oversight across engineering teams. \nPartner with product, business, and engineering stakeholders to translate business requirements into effective technical solutions. \nMentor engineers, promote engineering best practices, and contribute to the overall technical growth of the organization. \nOwn services throughout their lifecycle, from initial design through production support and continuous improvement. \nRole Requirements\nBachelor's degree in Computer Science, Engineering, or a related field with 8+ years of professional software engineering experience, or equivalent work experience. \n5+ years of hands-on experience developing modern web applications using TypeScript, React, and Next.js. \n3+ years of professional experience developing backend services using Python. \n5+ years of experience designing, developing, and supporting enterprise-scale REST and GraphQL APIs. \n5+ years of hands-on experience designing and implementing cloud-native solutions on AWS. \n3+ years of experience using Infrastructure-as-Code solutions, preferably AWS CDK. \n5+ years of experience building and operating microservices-based architectures in production environments. \n3+ years of experience designing and implementing event-driven architectures using messaging and streaming technologies. \n3+ years of experience developing and supporting real-time application capabilities, including WebSockets, SSE, or subscription-based architectures. \n3+ years of experience building and maintaining CI/CD pipelines and automated deployment processes. \n5+ years of experience applying software architecture principles, design patterns, distributed systems concepts, data structures, algorithms, and object-oriented design methodologies. \n3+ years of experience working within Agile environments utilizing Test-Driven Development (TDD) and Continuous Integration/Continuous Delivery (CI/CD) practices. \n3+ years of experience operating and supporting production systems with a focus on observability, monitoring, reliability, and operational excellence. \n1+ years of experience building or integrating AI/ML-powered capabilities into enterprise or customer-facing applications. \nDemonstrated experience leading complex technical initiatives and collaborating effectively across globally distributed engineering teams. \nStrong communication skills with the ability to influence technical direction, communicate architectural decisions, and align stakeholders around engineering solutions. \nProven ability to assess business requirements and deliver scalable, secure, and innovative technology solutions aligned with organizational objectives. \nPreferred Qualifications\n3+ years of experience with AWS CDK and multi-environment cloud deployment strategies. \n2+ years of experience building solutions using Amazon Bedrock, SageMaker, or comparable AI/ML platforms. \n1+ years of experience implementing RAG architectures, vector search, embeddings, prompt engineering, or LLM optimization techniques. \n3+ years of experience developing or modernizing Java-based enterprise applications. \n3+ years of experience designing and supporting large-scale event-driven, streaming, or real-time platforms. \n3+ years of experience driving AWS performance tuning, cloud cost optimization, and security best practices. \nExperience building and operating distributed systems, SaaS platforms, or multi-tenant applications at scale. \nExperience within Financial Services, FinTech, Payments, or other highly regulated industries. \nPrior experience serving as a technical lead, software architect, or mentor for engineering teams. \nExperience developing customer-facing web and mobile applications using modern front-end frameworks and cloud-native architectures. \nWorkplace Option\nHYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.\nBENEFITS AND OTHER DETAILS\nBenefits\nYou will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.\nYour United States specific benefits include:\nMedical, Dental, Vision, and Life Insurance \nPaid Time Off\nParental Leave \nGlobal Adoption Assistance\n401K Plan\nFor residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.\nSalary\nThe base salary range is $195,000 - $220,000 USD per year; total on-target earnings include a base salary and short-term and long-term incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.\nOther Details\nWe are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.\nEstimated Job Posting End Date:\n11-30-2026\nThis application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.\nEstimated Job Posting End Date:\n11-30-2026This application window is a good-faith estimate of the time that this posting will remain open. 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