{"id":3894980,"url":"https://alion.io/job/western-union-supervisor-settlement-accounting-operations","title":"Supervisor, Settlement & Accounting Operations","company":{"id":58895,"name":"Western Union","domain":"westernunion.com","url":"https://alion.io/company/western-union","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":16,"ghost_share":0,"stale_share":0,"repost_share":0.25,"time_to_fill_p50_days":14,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Finance","role_family":"Finance","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["São Paulo, Brazil"],"countries":["BR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-11-06T22:52:24Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-11T21:32:16Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Role Responsibilities\nAs a Supervisor, Settlement & Accounting Operations, you will be responsible for leading the daily Settlement operation, ensuring the integrity of reconciliation, regulatory reporting, financial controls, and operational processes across multiple products and channels. This role serves as a key partner to senior leadership, driving operational excellence, team performance, and automation initiatives to support business growth and regulatory compliance.\nLead the daily Settlement Operations function, ensuring timely execution of critical processes, reconciliations, controls, and reporting activities.\nHands-on experience in accounting operations and foreign exchange (FX) business processes, including settlements, reconciliations, regulatory requirements, and financial controls.\nAct as a key escalation point and operational lead for Settlement activities, providing support to senior management and ensuring business continuity across the function.\nSupervise and review reconciliations across Retail, Foreign Exchange, Digital, Wallet, APN Inbound, and other transactional products, ensuring accurate resolution of outstanding items and exceptions.\nOversee regulatory reporting activities and support interactions with the Central Bank of Brazil and other regulatory authorities.\nReview and approve accounting entries, reconciliations, and month-end closing activities to ensure financial accuracy and compliance.\nServe as a key approver within BlackLine and support the governance of reconciliation and financial control processes.\nProvide operational and strategic support to senior management, acting as a key partner for Settlement, Accounting, and regulatory initiatives.\nSupport the implementation of new products, channels, and business initiatives by ensuring appropriate settlement, accounting, and control processes are established.\nCoordinate responses and documentation for internal audits, external audits, SOX requirements, and regulatory examinations.\nSupport cash management and controls related to company-owned stores and transactional operations.\nDrive process optimization, automation, and continuous improvement initiatives leveraging tools such as Excel, macros, AI-powered solutions, and reconciliation platforms.\nDevelop, coach, and supervise a team of four professionals, ensuring performance, accountability, knowledge development, and effective workload management.\nFoster a culture of operational excellence, continuous improvement, strong controls, and customer-focused execution.\nRole Requirements\nBachelor’s degree in accounting, Finance, Economics, Business Administration, or a related field.\n6+ years of experience in Accounting Operations, Financial Control, Settlement Operations, Reconciliations, or Regulatory Reporting within banking, payments, foreign exchange, fintech, or other regulated financial institutions.\nPrevious experience leading or supervising teams is required.\nStrong knowledge of Settlement Operations, reconciliations, accounting controls, and month-end close processes.\nAdvanced Microsoft Excel skills, including macros and process automation techniques.\nExperience with process improvement, automation initiatives, AI-enabled solutions, or workflow optimization is highly desirable.\nExperience interacting with financial regulators and supporting regulatory reporting activities is preferred.\nAdvanced English is required.\nSpanish is a plus.\nWork Shift\nWestern Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.\nBENEFITS AND OTHER DETAILS\nBenefits\nYou will also have access to short-term incentives, multiple health insurance options, accident and life\ninsurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.\nYour Brazil-specific benefits include:\nMedical (CarePlus) and dental (Privian) assistance: plans with no fixed contribution, with co-participation in consultations and exams\nLife insurance\nFood voucher\nMeal voucher\nOther Details\nWe are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.\nEstimated Job Posting End Date:\n12-31-2026This application window is a good-faith estimate of the time that this posting will remain open. 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