{"id":1661325,"url":"https://alion.io/job/western-union-supervisor-settlement-operations-maternity-cover","title":"Supervisor, Settlement Operations (Maternity cover)","company":{"id":58895,"name":"Western Union","domain":"westernunion.com","url":"https://alion.io/company/western-union","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":15,"ghost_share":0,"stale_share":0,"repost_share":0.333,"time_to_fill_p50_days":14,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vilnius, Lithuania"],"countries":["LT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":71000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5668},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T00:00:00Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-11-02T00:37:30Z","board_verified":true,"closed_at":null,"days_open":32,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":32},"description":"Role Responsibilities\nIn this unique global role, we’ll be looking to you to lead a team responsible for one of the settlement functions.\nEnsuring workload and resource allocation, priority setting, and escalated issues are handled correctly by the team.\nMonitoring performance metrics, identifying areas for improvement, and ensuring necessary changes are implemented to meet all KPIs.\nEnsuring transaction adjustments to partners and reconciliation processes are managed correctly by the team.\nConducting regular reviews and confirmations to ensure team processes are compliant and efficient.\nOverseeing the initiation and coordination of improvement initiatives and representing settlement operations in relevant projects and initiatives.\nEnsuring financial information provided for accounting and audit purposes are accurate and timely.\nFacilitating communication and collaboration between business operations and support departments such as Accounting, Care and Technical teams.\nFostering a culture of continuous learning and development, ensuring opportunities for professional growth and skill enhancement are provided.\nRole Requirements\n3-5 years of Experience in Payment, Accounts Receivables, Accounts Payable or Settlement Operations area.\n1-2 years’ experience in People management would be an advantage\nEnglish required, written and verbal.\nSound communication, problem-solving, and training skills.\nComfortable working in a fast-paced, highly structured, deadline-driven environment.\nCustomer-orientated approach.\nWorkplace Option\nHYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.\nBENEFITS AND OTHER DETAILS\nBenefits\nYou will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.\nYour Lithuania specific benefits include:\nPrivate Health Insurance (3 options) \nLife & Accident Insurance \nAdditional days off \nWide variety of discounts and special offers \nFree Fitness facilities \nVolunteering activities \nReferral program\nSalary\nThe monthly gross base salary range is 2,562 - 3,416 EUR. This range represents the anticipated low and high end of the salary for this position. This role is also eligible for an annual variable target incentive (which may include long-term incentives, if eligible) that aligns with individual and company performance. Actual salaries will vary based on candidate’s qualifications, skills and competencies.\nOther Details\nWe are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. 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