{"id":3356747,"url":"https://alion.io/job/westgate-resorts-restaurant-supervisor","title":"Restaurant Supervisor","company":{"id":3497,"name":"Westgate Resorts","domain":"westgateresorts.com","url":"https://alion.io/company/westgate-resorts","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":80,"open_postings":17,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pigeon Forge, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":18,"max":20,"currency":"USD","period":"hour","gross":null,"usd_annual":40000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T20:11:00Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-01T00:38:12Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Wild Bear Inn places you in the heart of beautiful Pigeon Forge, Tennessee, which is nestled in the scenic Great Smoky Mountains, just minutes from Great Smoky Mountains National Park, the most visited national park in the country. As a member of the Wild Bear Inn team, you will help provide guests with an unforgettable vacation getaway at our ideally situated hotel. As part of Westgate Resorts, recognized by U.S. News?as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.\n What You'll Do as a F&B Supervisor:\nAs a F&B Supervisor a Westgate Resorts you support the management team by overseeing daily restaurant operations and ensuring quality service, cleanliness, and guest satisfaction. This position is responsible for supervising Team Members during assigned shifts, maintaining operational efficiency, and ensuring compliance with company policies and food safety standards. You will demonstrate Westgate’s core values of Passion, Integrity, and Work Ethic in every interaction with guests and team members.\nSupervise restaurant operations during assigned shifts to ensure smooth and efficient service.\nSupport the Restaurant Assistant Manager and Restaurant General Manager in daily operations and staff coordination.\nMonitor Team Member performance and provide direction, feedback, and coaching to ensure adherence to company standards.\nGreet and engage with guests to ensure satisfaction, address concerns, and resolve issues promptly and professionally.\nAssist with employee training and development to maintain service consistency and compliance with policies.\nMonitor food quality, presentation, and cleanliness standards in both front and back of house.\nEnsure compliance with safety, sanitation, and health regulations.\nAssist in managing cash handling, register accuracy, and end-of-shift reconciliation.\nMaintain communication between the kitchen and service staff to ensure timely and accurate order delivery.\nSupport inventory control, restocking, and ordering as needed.\nAssist in preparing shift reports and communicating relevant updates to management.\nPromote teamwork, professionalism, and a positive work environment.\nPerform opening, closing, and other shift duties as assigned.\nServe as Manager on Duty (MOD) when designated.\nOther duties as assigned.\n What You'll Bring:\nHigh school diploma or general education degree GED.\nThe Team Member must regularly lift and/or move up to 50 pounds.\nFollow instructions without close supervision.\nMust be able to work weekends and holidays as needed.\nRequired to pass a background screen, drug test, and prove eligibility to work in the United States.\nABC Certification required within 30 days of Hire, must be maintained on a current/valid status.\nMeets state minimum age to serve alcohol.\nIf you love creating clean, welcoming spaces for guests and want to be part of a resort that values teamwork, growth, and great service. Apply today and start your Westgate adventure!\n Why Westgate?\nComprehensive Health Benefits - Medical, Dental, and Vision Coverage\nPaid Time Off - Vacation, Sick, and Personal Time to Recharge\nPaid Holidays\n401(k) with Generous Company Match to Support Your Future\nDaily Pay - Access Your Earnings When You Need Them\nFamily-Focused Benefits - Pregnancy, Parental Leave, and Adoption Assistance\nWellness Programs to Support Your Well-Being\nFlexible Spending Accounts (FSA)\nTuition Assistance to Help You Grow Your Career\nMilitary Leave\nEmployee Assistance Program (EAP) - Support When You Need It Most\nLife, Disability, Accident, Critical Illness, and Hospital Insurance\nPet Insurance for Your Furry Family Members\nLoyalty Program - Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More\nLow-Cost Gym Membership\nDavid A. Siegel Legacy Scholarship - One scholarship of up to $40,000 is awarded each year to one eligible dependent of a current Team Member.\nCareer Growth and Advancement Opportunities\nCommunity Involvement - Give Back and Make an Impact\nWestgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email  with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. 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