{"id":529135,"url":"https://alion.io/job/westgate-resorts-spa-receptionist","title":"Spa Receptionist","company":{"id":3497,"name":"Westgate Resorts","domain":"westgateresorts.com","url":"https://alion.io/company/westgate-resorts","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":80,"open_postings":20,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Las Vegas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":15,"currency":"USD","period":"hour","gross":null,"usd_annual":30000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-05-20T23:51:11Z","employer_posted_date":"2026-05-20","last_verified_at":"2026-10-25T16:04:06Z","board_verified":true,"closed_at":null,"days_open":157,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":157},"description":"Adjacent to the Las Vegas Convention Center and just one block from the world-famous Las Vegas Strip, the legendary Westgate Las Vegas Resort & Casino provides a fun, challenging and rewarding work atmosphere. Help create remarkable guest experiences at our world-class resort, which features a lively casino that is home to the world’s largest Race & Sports Book; incredible restaurants, nightlife, and live entertainment; and the convenience of a Las Vegas Monorail station onsite for easy access to the Las Vegas Strip. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.\n Spa Receptionist is responsible for providing uncompromising level of guest service as it pertains to greeting, checking in/out guests, explanation of services, scheduling spa services, and knowledge of retail inventory and retail sales.\nRole and Responsibilities: (Includes but is not limited to the following)\nConsistently offer the highest level of personalized service while maintaining a positive, engaging, helpful and professional attitude with all guests and team members.\nCommunicate and describe in an articulate manner the spa offerings and their benefits. Ability to compare and contrast the different services on the menu and recommend treatments that fit the guests’ needs.\nPossess professional telephone etiquette for booking appointments, handling guests’ requests, and guests’ questions.\nProficient computer skills that will ensure reservations will be made in a timely, efficient and error free manner.\nObtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times.\nEffectively handles cash credit card, gift certificates, comps and room charge transactions.\nInforms facility management of any member, guest, or facility issues.\nIs knowledgeable about the facility, the property and its amenities in order to effectively communicate with guests.\nReports any incidents or accidents to a member of the management team.\nOther duties as assigned.\nPerformance Requirements: (Knowledge, skills and abilities)\nAbility to operate cash register, adding machine/calculator, multi-line telephone and credit card machine to complete guest transactions\nAbility to grasp, bend, lift and/or carry or otherwise move goods weighing a maximum of 20 lbs. on an intermittent basis and sufficient dexterity of hand in order to use office equipment including computer keyboard, calculator, general office equipment and multi-line telephone.\nAbility to act independently, exercise good judgment and initiative.\nSocial skills as demonstrated by the ability to effectively deal with internal/external guests, some of whom will require high levels of patience, tact and diplomacy to diffuse, collect accurate information and resolve problems and concerns.\nAbility to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.\nAbility to read, write, speak and understand the English language clearly to ascertain and document important information, to follow written and/or verbal instructions and to provide clear direction/guidance.\nAbility to relate to all levels of management and employees in verbal/written form.\nUnderstand that as a representative of the Spa they will maintain a healthy, fit appearance and a positive attitude.\nAbility to read, write, speak and understand the English language in order to complete reports, appointments, sells transactions and communicates with guests and other employees.\nListen and respond to guest inquiries using a positive, clear speaking voice. \nAnswer questions and offer assistance giving accurate information regarding outlet hours, other hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc.\nAbility to organize/prioritize work, meet deadlines, work with minimal supervision/multiple interruptions, exercise judgment and adapt instructions/directions from one assignment to another.\nAnswer the multi-line telephone and provide information as needed.\nAbility to read, writes, speak and comprehend the English language to follow verbal and/or written instructions/inquiries/requests from supervisor, guest and/or other employees.\nReceive cash from guests, make any change needed, verify validity of charges, record charges, and insure vouchers are properly executed, in order to balance all moneys. Deposits/cash drops and secure bank.\nRemain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for other employees. Resolve complications and complaints by conducting thorough research of the situation and the most effective solutions. Make decisions and take action based on previous experience & judgment, sometimes revising procedures to accommodate unusual situations.\nAbility to maintain attendance in conformance with standards.\nAbility to maintain a neat, clean and well-groomed appearance.\nExperience Requirements\n1-year Resort Spa Experience, with cash handling\nEducation Requirements\nHigh School diploma or equivalent.\nAny combination of education, training, or experience that provides the required knowledge, skills, and abilities.\n Experience Requirements\n1-year Resort Spa Experience, with cash handling\nEducation Requirements\nHigh School diploma or equivalent.\nAny combination of education, training, or experience that provides the required knowledge, skills, and abilities.\nWestgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email  with the job title and the location of the position for which you are applying.\nThis job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.","description_format":"text","description_chars":6656,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel & Tourism","Hotels & Resorts","Theme Parks & Attractions"],"lifecycle":[{"event":"open","at":"2026-09-08T06:16:30Z"}],"visa":[],"liveness":{"score":2,"band":"cold","label":"Long shot","p_open":1,"p_active":0.058,"p_room":0.28,"age_days":157,"expected_fill_days":21,"reasons":["conf:1","stale_co","win:tail","crowd:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":30000,"is_top_pay":false},"html_url":"https://alion.io/job/westgate-resorts-spa-receptionist","json_url":"https://alion.io/job/westgate-resorts-spa-receptionist.json","meta":{"generated_at":"2026-10-25T17:39:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25154,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3497},"rest":"https://alion.io/mcp/rest/get_company?id=3497"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwestgate-resorts-spa-receptionist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwestgate-resorts-spa-receptionist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwestgate-resorts-spa-receptionist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/westgate-resorts-spa-receptionist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwestgate-resorts-spa-receptionist"}]}