{"id":3080999,"url":"https://alion.io/job/westjet-global-account-manager","title":"Global Account Manager","company":{"id":1761923,"name":"WestJet","domain":"westjet.com","url":"https://alion.io/company/westjet-com","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":80,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Calgary, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":56000,"max_usd":100000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":195},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-10-16T06:00:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-26T14:06:37Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Reporting to the Manager, Agency & Specialty Sales, the Global Account Manager leads air sales efforts to maximize revenue and drive market share growth within a portfolio of online travel agencies (OTAs). Key responsibilities include customer relationship management, contract negotiation, business planning, and data analysis to set optimal program goals and ensure revenue and market share targets are met. \nThis role blends traditional consultative account management with a strong emphasis on developing and executing strategic marketing plans. The Global Account Manager fosters a team-selling environment, collaborating with and regularly updating multiple internal and external stakeholders. \nKey deliverables include: \nManage revenue, market share growth, and retention within an assigned portfolio of Online Travel Agencies (OTAs) \nDevelop, execute, and continuously analyze strategic marketing plans with defined KPIs aligned to WestJet's strategic pillars \nQualify and contract new partnerships that align with WestJet's strategic pillars \nEstablish and develop relationships within a defined portfolio \nPrepare and deliver proposals and presentations to all levels of the organization \nManage partner marketing funds, incentives, and promotional programs \nAct as a subject matter expert on WestJet's products and services \nMaintain a competitive and industry knowledge base of product and service offerings, and provide strategic recommendations \nLead project management as required to support partner and WestJet objectives \nProvide accurate and timely reporting to WestJet leadership \nEnsure personal targets and KPIs are met \nAttend industry events, trade shows, and partner events \nWork cross-functionally with internal departments, including Trade Marketing, Performance Marketing, Sales Development, Finance, and Loyalty \n\nExperience & Qualifications: \nRelevant post-secondary education \n7-10 years of experience in account management and performance marketing, with a strong background in business-to-business (B2B) contract negotiation \nStrong negotiation and analytical skills \nExperience working in a global environment, with the ability to tailor strategic business plans to the needs of a global partnership with multiple international points of sale \nAbility to manage accounts through the development of strategic account business plans \nHighly organized, with strong prioritization and multitasking skills and a sense of urgency \nAbility to navigate the consultative selling process effectively \nProven ability to balance the needs of Guests and WestJet while remaining results-focused \nAbility to deliver engaging presentations to travel industry executives \nExcellent written and verbal communication skills \nStrong knowledge of reporting and analytics tools (e.g., DDS, GDS, PRISM, Tableau, MS Office) \nProven ability to work in a fast-paced, dynamic environment \nDemonstrated ability to present ideas clearly and solve problems creatively \nAbility to travel regularly as required for the role","description_format":"text","description_chars":3024,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":7,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce"],"lifecycle":[{"event":"open","at":"2026-10-22T12:09:46Z"}],"visa":[],"liveness":{"score":81,"band":"hot","label":"Hiring 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