{"id":1957513,"url":"https://alion.io/job/westpac-corporate-lending-operations-supervisor","title":"Corporate Lending Operations, Supervisor","company":{"id":1766325,"name":"Westpac","domain":"westpac.com.au","url":"https://alion.io/company/westpac-com-au","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":100,"open_postings":7,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":13,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":100000,"max":120000,"currency":"USD","period":"year","gross":null,"usd_annual":120000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-06T13:24:24Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-23T00:12:19Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"Role Title: Supervisor, Institutional Banking & Capital Solutions (IBCS) Operations\nRole location: New York \nAbout Westpac: We are Australia’s first bank and oldest company, and one of four major banking organisations in Australia. This opportunity sits in our New York office working for Westpac Institutional Bank (WIB), the division of Westpac, which services the needs of our corporate, institutional, and governmental clients.\nHow will I help?\nWIB & Group Treasury Operations (WIBGTO) service customers across the New York, London & Frankfurt Branches and Institutional Banking & Capital Solutions (IBCS) Operations provide operational support for Corporate Lending Products, and service support for IBCS customers.\nThe Supervisor will assist the Senior Manager to develop a high performing team focussed on delivering market leading service for our internal and external IBCS customers through forward looking product and portfolio management and operational excellence.\nKey Accountabilities\nWork closely with the Credit Risk, Lending Service and TCS teams to create a seamless end-to-end processing experience for the customer\nContribute to a risk aware culture within the team that includes a “no surprises” approach.\nActively contribute to the daily servicing requirements in the team and suggest ways to improve service levels and operational efficiency (IGNITE)\nCreate a collaborative culture which clears the way to work effectively within the IBCS Delivery Unit and Line of Business\nOversee and check the deal origination, loan, and settlement processing in LoanIQ\nEnsure all work for the day has been completed by the team and handover to the LMO Team as required\nInvestigate lending issues related to London, Frankfurt, and New York Branches\nPartner with Product, Treasury, Finance and Lending Service to ensure customer deliverables are met.\nEnsure we use technology to innovate and deliver transformation in our service and operating environments.\nEnsure customer complaints are logged in Solve It and investigated promptly.\nEnsure Incidents and Issus are escalated to the Senior Manager immediately. \nWhat’s in it for me?\nYou’ll be joining a highly supportive and collaborative team with international coverage during a period of Group Executive backed growth plans for WIB. You’ll be working in a collaborative and supportive team and work with senior stakeholders across our international offices.\nWestpac in NY offer comprehensive range of benefits including flexibility and various leave entitlements. This includes generous annual leave entitlement with purchase leave options, 100% employer funded Private Medical Insurance, and participation in a 401(k) plan with profit share contributions. Fixed compensation range for this position is between $100,000 - 120,000 USD (depending on experience) + bonus.\nWhat do I need?\nKnowledge of corporate lending is beneficial\nOperational experience would be highly beneficial\nAbility to work on a variety of tasks and prioritise accordingly\nAbility to make decisions and own them\nStrong communication skills\nBachelor’s Degree in a relevant field preferred e.g. Business, Finance, Accounting\nTeam Leadership\nWhat’s it like to work here?\nWhen you join, you’ll become part of the broader Westpac family - where we aim to be a friendly, switched-on team working for a single purpose - Creating Better Futures Together - it’s what we do, who we are and why we come to work every day. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility.\nWithin Westpac, you will be part of the Institutional Banking division, where our vision is to be a high performing and innovative institutional bank, committed to enabling the growth of our global clients, our economy, and delivering sustainable shareholder returns.\nHow do I Apply?\nStart Here. Just click on the APPLY button.","description_format":"text","description_chars":3931,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Annual leave","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Business & SME Lending"],"lifecycle":[{"event":"open","at":"2026-10-06T13:50:02Z"},{"event":"close","at":"2026-10-21T15:36:28Z"},{"event":"reopen","at":"2026-10-22T14:35:30Z"}],"visa":[],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":1,"p_active":0.542,"p_room":0.55,"age_days":16,"expected_fill_days":13,"reasons":["conf:2","win:tail"],"computed_at":"2026-10-23T02:18:57Z"},"pay":{"stated_usd_annual":120000,"is_top_pay":true},"html_url":"https://alion.io/job/westpac-corporate-lending-operations-supervisor","json_url":"https://alion.io/job/westpac-corporate-lending-operations-supervisor.json","meta":{"generated_at":"2026-10-23T02:18:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3814,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1766325},"rest":"https://alion.io/mcp/rest/get_company?id=1766325"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwestpac-corporate-lending-operations-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwestpac-corporate-lending-operations-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwestpac-corporate-lending-operations-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/westpac-corporate-lending-operations-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwestpac-corporate-lending-operations-supervisor"}]}