{"id":3376134,"url":"https://alion.io/job/westpac-nz-business-operations-associate","title":"Business Operations Associate","company":{"id":450143,"name":"Westpac NZ","domain":"westpac.co.nz","url":"https://alion.io/company/westpac-nz","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":4,"ghost_share":0,"stale_share":0,"repost_share":0.25,"time_to_fill_p50_days":14,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New Zealand"],"countries":["NZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":48000,"max_usd":111000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4991},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-28T02:48:19Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-31T22:44:15Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Mō te tūranga | About the Role\nTo provide administration support to multiple senior leaders and their teams within DDAI, enabling them to leverage and utilise their time more effectively to be more visible, flexible and accessible to the business and customers. Core activities include efficient and effective coordination of the office function including diary management, travel booking, expense management, processing of invoices, forward planning, general administration, and liaison with the Executive Assistants and relationship management across internal and external business partners where required.\nFrom time-to-time this role will be required to provide back-up support to the Executive Assistant to the Chief DDAI Officer and cover the Executive Assistant role during times of leave when requested.\nKey Responsibilities\nDemonstrate maturity, discretion, and professionalism. Remaining calm and professional under pressure \nEnsure the Senior Leader’s time is appropriately committed and allocated to achieve optimal efficiency \nManage diaries and emails for the Senior Leaders effectively and efficiently. Anticipate diary and administrative issues before they happen and manage the outcome \nFollow up all queries/requests/action items in a timely manner \nUse discretion to manage and close out issues of lesser importance, particularly in relation to communications, correspondence, and diary management \nMaintain effectiveness when experiencing major changes in work tasks or the work environment. Working within new structures, processes, requirements, or cultures. \nExercise flexibility with work hours and availability in accordance with business requirements \nContribute at a high level to the broader DDAI strategies through preparation of documentation and information to enable key decisions \nEstablish productive working relationships with People and Communications, business, technology, digital, data, AI and strategic partner colleagues in order to seek the best inputs across DDAI’s priorities. \nAssist broader LT with assistance in recruitment for the teams \nAssist in the management of workflow to ensure the accurate documentation and progress of initiatives through the delivery lifecycle \nArrange LT meetings, team meetings/functions, meeting room bookings, offsites etc. Oversee the organisation and logistics of Team Off site/Training sessions. \nManage meeting minutes across LT meetings and recording of actions as required. \nArrange travel schedules, itineraries and expenses (flights, accommodation, meetings) for the Senior Leaders and members of their teams as appropriate \nEffectively manage expenses and budgets with the Senior Leaders \nEnable your managers to be appropriately prepared for their days and specific meetings by printing and organising emails and other background documentation as appropriate \nCreate and maintain electronic and paper files as required \nPrepare and distribute relevant documents/presentations if required for meetings. \nProcess and review p-Card transactions on behalf of your Senior Leaders and manage input of details into the Gifts and Hospitality register as required \nManaging approvals on behalf of your Senior Leaders - i.e., leave requests, invoices, technology requests \nHelp your Senior Leaders maintain awareness of key milestones/events for their people e.g., service anniversaries, birthdays etc \nAssisting with the management and improvement of any operating inefficiencies within and across the business; working across boundaries, sharing information to clarify and facilitate a way forward \nPromote a culture of organisation and efficiency within the teams, including assisting with creation of team calendars \nBe a key promoter of the team culture of drive for excellence, caring, professionalism and collaboration \nAssist with the collation of management reports as required \nAssist and manage Business Continuity Planning \nAssist in set up of new staff members, guiding LT in the process \nRaise IT work requests and monitor progress to ensure they are actioned for your Senior Leaders and members of their teams as appropriate \nProcess and review P2P invoices on behalf of your Senior Leaders. E,g new vendor set-up, coding, and approvals \nMonitoring of Compliance Training, Annual Leave and Motivate completions \nMaintain staff lists i.e., staff details, structure charts, email distribution groups, teams’ sites. \nAssist with day-to-day admin tasks as required, promptly and efficiently \nUndertake projects and work tasks as required by your Senior Leaders or their teams. \nNā tāu rourou | What will you bring?\n5+ years’ experience in a similar role managing multiple senior stakeholders \nAbility to anticipate the needs of your stakeholders ahead of time \nStrong attention to detail, time management and problem solving \nExemplary organisational skills and teamwork \nInitiative to identify areas for improvement and execute changes to effect improvement \nStrictest confidentiality and discretion \nSound judgment and ability to read and navigate complex environments \nStrong verbal and written communication \nAbility to plan and execute with limited supervision \nDemonstrable commitment to performance \nDocument preparation - ability to prepare correspondence and deliverables at a professional standard. \nAbility to source or create template documents where required \nExercises adaptability and flexibility \nAbility to maintain a sense of calm and control in a pressured environment \nDemonstrates reliability, positivity and resilience. Skills\nKo mātou tēnei | Our Organisation\nAt Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.\nWhat makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac - it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!\nTono mai ināianei! | Apply Now!\nApply today with your CV and Cover Letter.\nThe people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us - we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodivergent, have chronic health conditions or disabilities - your attitude and passion are as important to us as your experience, qualifications and capabilities.\nMahi tahi tātou, kaha ake tātou | Together Greater\nApplications close:\n3 November 2026","description_format":"text","description_chars":7132,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks"],"lifecycle":[{"event":"open","at":"2026-10-28T02:48:19Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":14,"reasons":["conf:9","velocity","win:early"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/westpac-nz-business-operations-associate","json_url":"https://alion.io/job/westpac-nz-business-operations-associate.json","meta":{"generated_at":"2026-11-01T01:14:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1969,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":450143},"rest":"https://alion.io/mcp/rest/get_company?id=450143"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwestpac-nz-business-operations-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwestpac-nz-business-operations-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwestpac-nz-business-operations-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/westpac-nz-business-operations-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwestpac-nz-business-operations-associate"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3376134}},{"tool":"search_jobs","arguments":{"company":"westpac.co.nz","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3376134},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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