{"id":3997076,"url":"https://alion.io/job/westpac-observability-engineer","title":"Observability Engineer","company":{"id":1766325,"name":"Westpac","domain":"westpac.com.au","url":"https://alion.io/company/westpac-com-au","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":14,"computed_at":"2026-11-10T06:52:35Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kogarah, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AppDynamics","optional":false},{"name":"CI/CD","optional":false},{"name":"Incident Management","optional":false},{"name":"OpenTelemetry","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-11-10T00:28:24Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T07:50:30Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"What’s the role?\nAs an Observability Engineer, you will play a key hands-on role in transitioning Westpac’s enterprise observability capability from AppDynamics to Elastic Observability, using OpenTelemetry as the standard for telemetry collection and instrumentation.\nYou will help shape and execute the technical approach for vendor decoupling, rebuild and enhance existing observability use cases in Elastic, and introduce automation across deployment, validation and decommissioning activities. You will also embed Site Reliability Engineering practices by moving from traditional health-rule monitoring towards SLI and SLO-based observability and alerting. Working across a large and complex enterprise environment, you will provide technical leadership, develop migration runbooks and self-service capabilities, and help improve the reliability, scalability and operational effectiveness of Westpac’s observability platforms.\nKey responsibilities will include:\nDecomposing existing AppDynamics implementations and rebuilding the required APM, logging, metrics and tracing use cases in Elastic Observability.\nImplementing OpenTelemetry collectors and automating their deployment, configuration and validation.\nDeveloping SLI and SLO-based alerting and embedding observability quality checks into CI/CD pipelines.\nAutomating integrations with event and incident management systems and supporting the safe decommissioning of AppDynamics agents, configurations and licences.\nProviding technical guidance, migration runbooks and self-service assets to support engineering teams across the organisation.\nWhat do I need?\nExtensive hands-on experience with AppDynamics APM, including the ability to assess existing implementations and support migration and exit planning.\nAdvanced experience with Elastic Observability, including APM, distributed tracing, logs, metrics, service maps, dashboards and alerting.\nStrong knowledge of OpenTelemetry and modern observability practices, including SLIs, SLOs, incident diagnostics and service reliability.\nExperience using Infrastructure as Code, CI/CD pipelines, APIs and scripting to automate platform deployment, configuration and operational processes.\nStrong communication and stakeholder-management skills, with the ability to provide technical leadership and collaborate across a large enterprise environment. Experience with ES|QL, platform governance, cost optimisation and risk management will be highly regarded.\nWhy join us?\nWe’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:\nSpecial offers on banking products and discounts from top brands, including generous employee-only mortgage rates!\nFlexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. \nTailored learning and development opportunities to help your grow your career within the bank. \nLots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.\nCreate your future today\nTo get started, simply click on the APPLY or APPLY NOW button\nWe’re all about creating a supportive and inclusive community. We welcome everyone - no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.\nIf you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.\nWe may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.","description_format":"text","description_chars":3968,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Business & SME Lending"],"lifecycle":[{"event":"open","at":"2026-11-10T01:42:11Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":14,"reasons":["conf:5","velocity","win:early"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/westpac-observability-engineer","json_url":"https://alion.io/job/westpac-observability-engineer.json","meta":{"generated_at":"2026-11-10T08:34:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19871,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1766325},"rest":"https://alion.io/mcp/rest/get_company?id=1766325"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwestpac-observability-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwestpac-observability-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwestpac-observability-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/westpac-observability-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwestpac-observability-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3997076}},{"tool":"search_jobs","arguments":{"company":"westpac.com.au","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3997076},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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