{"id":2696032,"url":"https://alion.io/job/westpac-principal-ai-engineer-agent-ops","title":"Principal AI Engineer - Agent Ops","company":{"id":1766325,"name":"Westpac","domain":"westpac.com.au","url":"https://alion.io/company/westpac-com-au","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"AI/ML","role_family":"AI/ML","seniority":"lead","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":108000,"max_usd":260000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1119},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AgentOps","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"Kubernetes","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"RAG","optional":false},{"name":"Agentic Workflows","optional":true},{"name":"FastAPI","optional":true},{"name":"LLM","optional":true},{"name":"OpenTelemetry","optional":true},{"name":"Python","optional":true}],"status":"live","first_seen_at":"2026-10-16T04:52:58Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-18T23:50:11Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Create your best future and join Westpac as a Principal AI Engineer - Agent Ops\nWhat’s the role?\nReady to help shape how AI is built, deployed and operated at scale?\nHelp engineer the platforms that will make enterprise AI safe, scalable and ready for what’s next.\nAs Principal Engineer, Agent Ops, you’ll take technical leadership of shared AI platform products and make complex design decisions spanning application, AI, API, data and platform layers. Your work will influence capabilities such as the AI Control Plane, Model Garden, Agent Builder, RAG, evaluation, observability and guardrails.\nYou’ll establish reusable engineering patterns, translate security, risk and Responsible AI requirements into practical controls, and guide technical quality and production readiness across multiple squads. You’ll also create reference implementations, improve reliability and performance, and coach engineers to lift capability across the broader team.\nThis is a hybrid role within Technology and CIO DDAI. The preferred locations are Sydney, Warrane, Gadigal Country, or Melbourne, Naarm, Wurundjeri Country. Other locations may be considered by agreement\nWhat do I need?\nEssential skills\nExperience delivering production platform, data or AI services in a large enterprise environment, with the ability to lead complex technical decisions across multiple squads.\nDeep expertise in API design, distributed systems, systems integration and testing.\nStrong cloud native and DevOps capability covering containers, continuous integration and delivery, infrastructure as code, telemetry and secrets management.\nStrong working knowledge of AWS and Azure, including Kubernetes, networking and identity at enterprise scale.\nDesirable skills\nExperience with LLM applications, agentic workflows, RAG, AI evaluation or observability, together with technologies such as Python, FastAPI or OpenTelemetry. Experience building developer platforms, SDKs or reusable engineering pathways would also be valuable.\nWhy join us?\nWe’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:\nSpecial offers on banking products and discounts from top brands, including generous employee only mortgage rates\nFlexible work arrangements to help you achieve a greater work life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave\nTailored learning and development opportunities to help your grow your career within the bank\nLots of opportunities to give back to the Community by getting involved in our many volunteering initiatives\nCreate your future today\nTo get started, simply click on the APPLY or APPLY NOW button\nWe’re all about creating a supportive and inclusive community. We welcome everyone no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.\nIf you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.\n#LI-Hybrid","description_format":"text","description_chars":3335,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Business & SME Lending"],"lifecycle":[{"event":"open","at":"2026-10-16T10:07:48Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":12,"reasons":["conf:5","velocity","win:early"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/westpac-principal-ai-engineer-agent-ops","json_url":"https://alion.io/job/westpac-principal-ai-engineer-agent-ops.json","meta":{"generated_at":"2026-10-19T01:19:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":585,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1766325},"rest":"https://alion.io/mcp/rest/get_company?id=1766325"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwestpac-principal-ai-engineer-agent-ops"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwestpac-principal-ai-engineer-agent-ops"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwestpac-principal-ai-engineer-agent-ops"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/westpac-principal-ai-engineer-agent-ops\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwestpac-principal-ai-engineer-agent-ops"}]}