{"id":2390904,"url":"https://alion.io/job/wework-community-lead-7","title":"Community Lead","company":{"id":2907763,"name":"WeWork India","domain":"wework.co.in","url":"https://alion.io/company/wework-co-in","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Kula","truth_index":null},"role":"Communications","role_family":"Communications","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17000,"max_usd":45000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":206},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Zendesk","optional":false}],"status":"live","first_seen_at":"2026-10-11T21:11:41Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-13T07:14:09Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About us\nLaunched in 2017, WeWork India is one of India’s leading premium flexible workspace operators - GPTW certified (Nov 2024 - Nov 2025, Dec 2025 - Dec 2026). WeWork India has been the largest operator by total revenue for the past three fiscal years. Since its inception, WeWork India has expanded across 8 cities in Chennai, New Delhi, Gurugram, Noida, Mumbai, Bengaluru, Pune, and Hyderabad, with 76 operational centres spanning 8.2 million square feet (as of December 2025). WeWork India has played a significant role in the growth of the flexible workspace sector and contributed to the evolution of its products and services, providing customised and curated solutions for various office space needs.\nFor more information, please visit our website\nAbout the role\nThe Community team is dedicated towards enhancing the member experience, sales performance and operational excellence of our WeWork locations. This team plays a central role in all operations and at all locations of WeWork and serves as the “face” of WeWork.\nEvery employee of this team helps our members and employees create their life’s work through assisting in functions such as hospitality and operations.\nRoles and responsibilities\nIllustrate WeWork’s core values and strive to achieve our mission by supporting the Community Management team to achieve the following:\nCreate a welcoming and collaborative community environment amongst our members through events and by building relationships between members\n\nEnsure that your building is fully operational and processes are running smoothly\n\nDrive growth and promotion of WeWork-provided service offerings\n\nTake direction from the the Community Manager to support the Community Team as necessary\n\nBuilding Operations and Management\nEnforce a level of uncompromising cleanliness, including management of the team of Community Service Associates at your location to ensure cleaning and pantry responsibilities are executed daily to the highest standard\n\nEnsure Zendesk tickets and maintenance projects are being resolved in a timely manner to ensure the highest level of member experience\n\nConduct quality control walkthroughs to address immediate issues, pre-empt potential future issues and identify areas for improvement when required\n\nAddress day-to-day landlord issues including coordinating and managing building access as necessary\n\nManage food and beverage offerings to ensure the quality and presentation are aligned with WeWork’s brand\n\nOversee the daily ordering and receipt of product from vendors\n\nPrepare the building expense reports and budgets for the Community Management review\n\nOrganize the move-in and move-out schedules to minimize member issues\n\nConduct periodic reviews and revisions of base building documents\n\nSupport the Community Manager in making strategic decisions regarding the operational and financial performance and process optimization of the location\n\nTrain Community Associates and other Community Leads at your location to conduct walkthroughs and prepare reports for those occasions when you are not able to do so\n\nSales\nSupport the touring of new members when required\n\nSupport the research of prospective members in the tour pipeline and support follow-up and closing requirements when required\n\nConnect with local organizations and attend networking events to promote WeWork’s community and identify potential members\n\nSupport the referral of prospective or existing members to other locations when required\n\nHospitality\nDevelop relationships with members and proactively gather information on their needs to identify both WeWork and member services that could help them achieve their goals\n\nIdentify and execute opportunities to connect members with each other\n\nSupport the planning and supervision of educational, professional and personal development events based on members’ needs and requests\n\nEnsure a gracious arrival experience for all members, prospective members and guests of members while maintaining the necessary level of building security\n\nRecommend best practices to your Community Manager for the benefit of the broader company related to the member experience, sales, hospitality, operations, events, and training\n\nExperience and Qualifications\nBachelor’s Degree or equivalent\n\n4+ years experience in operations, sales and hospitality - ideally from hospitality or retail\n\nFluency in the local language and understanding of local culture is required\n\nExperience in managing individual contributors is required\n\nFinancial literacy and business operations experience is a plus\n\nExcellent interpersonal and networking skills\n\nStrong verbal and written communication skills\n\nStrong organization skills with the ability to multitask projects from start to finish\n\nPassion and understanding for entrepreneurial communities\n\nEqual Opportunity Employer\nWeWork India is an Equal Opportunity and Affirmative Action Employer. We celebrate diversity and are committed to creating an inclusive environment for our employees and members. Employment decisions are made without regard to race, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status or other characteristics protected by law.\nWe expect all employees to embody our values and all aspects of employment including the decisions to hire and promote, are based on merit, competence, performance and business needs.\nOur total rewards philosophy is aimed at providing compensation that is competitive, performance linked and helps us attract and retain the talent we need to drive our business forward and serve our members. As part of WeWork India, our commitment to you is that you’ll be surrounded by career opportunities in a culture that fosters collaboration, flexibility and inclusion.","description_format":"text","description_chars":5794,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-12T21:11:41Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":23,"reasons":["conf:1","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/wework-community-lead-7","json_url":"https://alion.io/job/wework-community-lead-7.json","meta":{"generated_at":"2026-10-13T09:52:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14973,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2907763},"rest":"https://alion.io/mcp/rest/get_company?id=2907763"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwework-community-lead-7"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwework-community-lead-7"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwework-community-lead-7"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wework-community-lead-7\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwework-community-lead-7"}]}