{"id":2777902,"url":"https://alion.io/job/wework-india-senior-community-associate-managed-office-workplace-experience","title":"Senior Community Associate - Managed Office Workplace Experience","company":{"id":2907763,"name":"WeWork India","domain":"wework.co.in","url":"https://alion.io/company/wework-co-in","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Kula","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10000,"max_usd":23000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":21},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T10:20:11Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-22T04:17:17Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"About us\nLaunched in 2017, WeWork India is one of India’s leading premium flexible workspace operators - GPTW certified (Nov 2024 - Nov 2025, Dec 2025 - Dec 2026). WeWork India has been the largest operator by total revenue for the past three fiscal years. Since its inception, WeWork India has expanded across 8 cities in Chennai, New Delhi, Gurugram, Noida, Mumbai, Bengaluru, Pune, and Hyderabad, with 76 operational centres spanning 8.2 million square feet (as of December 2025). WeWork India has played a significant role in the growth of the flexible workspace sector and contributed to the evolution of its products and services, providing customized and curated solutions for various office space needs.\nFor more information, please visit our website\nAbout the Role\nAs a Community Associate/Sr. Associate for our Managed Offices, you will be the first point of contact for our clients and play a vital role in delivering an exceptional day-to-day experience. You will support seamless operations, drive member satisfaction, and uphold WeWork's standards for hospitality, engagement, and workspace excellence. This role reports to the Community Manager and works closely with internal stakeholders like Operations, Sales, Client Solutions, and Events, to ensure smooth functioning of the space and elevated member experience.\nRoles and Responsibilities\n1. Onboarding & Transition Support\nSupport the Community Manager/Operations team in welcoming new clients and assisting with space orientation and employee onboarding.\n\nHelp coordinate move-in logistics and assist in resolving post-move-in snags in collaboration with the project and operations teams.\n\n2. Operations & Facility Management\nEnsure the workspace is clean, well-maintained, and fully operational at all times through regular checks with the Operations team.\n\nCheck for facility issues and follow up with the operations/projects team until resolution.\n\nManage daily operational checklists (walkthrough, cleanliness etc.)\n\nSupport timely billing coordination for client-specific services (parking, HVAC, etc.)\n\n3.Member Experience & Engagement\nServe as the face of the Managed Office, building relationships with client SPOCs and employees.\n\nAddress member queries and concerns promptly and professionally.\n\nPlanning and executing monthly or quarterly engagement activities as per client needs.\n\nCreating engaging community events and help execute them end-to-end.\n\n4. Revenue Support\nAssist the Community Manager in identifying upsell opportunities across events, F&B, and WeWork Business Services (WBS).\n\nShare feedback and insights from members that could help in developing customized value-add solutions.\n\n5. Communication & Coordination\nEnsure timely communication with members through buildingupdates, announcements, and event promotions via digital and print channels.\n\nSupport internal coordination across Sales, Operations, Community, and Finance teams for smooth day-to-day operations.\n\n6. Compliance & Reporting\nMaintain and manage reports related to facility status, events, ticket resolutions, and member feedback.\n\nConduct walkthroughs and audits with the Community Manager or Operations team to proactively identify issues.\n\nExperience and Qualifications\nBachelor’s degree in hospitality, business administration, marketing, or a related field.\n\n2-4 years of experience in hospitality, co-working, operations, or customer-facing roles.\n\nStrong interpersonal and communication skills, both verbal and written.\n\nDetail-oriented with excellent organizational and multitasking abilities.\n\nProficient in using digital tools for ticketing, reporting, and communication.\n\nA proactive, approachable, and dependable team player who enjoys solving problems and delivering value to clients.\n\nA passion for building community and creating an exceptional workplace experience.\n\nEqual Opportunity Employer\nWeWork India is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for our employees and members. Employment decisions are made without regard to race, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status or other characteristics protected by law.\nWe expect all employees to embody our values and all aspects of employment including the decisions to hire and promote, are based on merit, competence, performance and business needs.\nOur total rewards philosophy is aimed at providing compensation that is competitive, performance linked and helps us attract and retain the talent we need to drive our business forward and serve our members. As part of WeWork India, our commitment to you is that you’ll be surrounded by career opportunities in a culture that fosters collaboration, flexibility and inclusion.","description_format":"text","description_chars":4816,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Senior Living & Assisted Living","Coworking & Shared Office","Commercial Real Estate"],"lifecycle":[{"event":"open","at":"2026-10-17T10:20:11Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":37,"reasons":["conf:1","win:early"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/wework-india-senior-community-associate-managed-office-workplace-experience","json_url":"https://alion.io/job/wework-india-senior-community-associate-managed-office-workplace-experience.json","meta":{"generated_at":"2026-10-22T07:14:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2760,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2907763},"rest":"https://alion.io/mcp/rest/get_company?id=2907763"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwework-india-senior-community-associate-managed-office-workplace-experience"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwework-india-senior-community-associate-managed-office-workplace-experience"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwework-india-senior-community-associate-managed-office-workplace-experience"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wework-india-senior-community-associate-managed-office-workplace-experience\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwework-india-senior-community-associate-managed-office-workplace-experience"}]}