{"id":2390898,"url":"https://alion.io/job/wework-senior-community-associate-2","title":"Senior Community Associate","company":{"id":2907763,"name":"WeWork India","domain":"wework.co.in","url":"https://alion.io/company/wework-co-in","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Kula","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9500,"max_usd":22000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3777},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-11T21:11:41Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-14T02:44:50Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About us\nLaunched in 2017, WeWork India is one of India’s leading premium flexible workspace operators - GPTW certified (Nov 2024 - Nov 2025, Dec 2025 - Dec 2026). WeWork India has been the largest operator by total revenue for the past three fiscal years*. Since its inception, WeWork India has expanded across 8 cities in Chennai, New Delhi, Gurugram, Noida, Mumbai, Bengaluru, Pune, and Hyderabad, with 73 operational centres spanning 8.2 million square feet (as of December 2025). WeWork India has played a significant role in the growth of the flexible workspace sector and contributed to the evolution of its products and services, providing customised and curated solutions for various office space needs*.\nFor more information, please visit our website\nAbout the Role\nThe Community team is dedicated towards enhancing the member experience, sales performance and operational excellence of our WeWork locations. This team plays a central role in all operations at all locations of WeWork and serves as the “face” of WeWork. Every member of this team helps our members and employees create their life’s work through assisting in functions such as hospitality and operations.\nRoles and Responsibilities\nIllustrate WeWork’s core values and strive to achieve our mission by supporting the Community Management team to achieve the following:\nCreate a welcoming and collaborative community environment amongst our members through events and by building relationships between members\n\nEnsure that your building is fully operational and processes are running smoothly\n\nDrive growth and promotion of WeWork-provided service offerings\n\nTake direction from the Community Lead and the Community Manager to support the Community Team as necessary\n\nGreeting / Point of Contact:\nBe the first and last point of contact for your building\n\nCover the front desk during business hours\n\nGreet and check-in member guests\n\nGreet people who come in for tours, track walk-ins, schedule tours, and send confirmation emails\n\nManage On-Demand member check-ins and check-outs\n\nPrepare and distribute promotional materials to guests/potential members\n\nGreet and welcome walk-in and potential new members and guest questions or refer inquirers to additional resources\n\nMembership Management :\nWork on community initiatives designed to develop connections between members, including member introductions, event support, email and print communications\n\nSolve member-related issues to ensure that a cohesive community is maintained\n\n(tickets, emails, escalations and in person)\n\nConduct member one on ones and gather feedback\n\nWork on member net promoter score target\n\nOwn a percentage of the building’s renewal/growth target\n\nOversee special amenities, up sells and ancillary revenue and hygiene\n\nEvents and Community Management:\nMake posters for events and prepare newsletters\n\nAssist with set-up and breakdown of internal and external events including strategizing, planning and execution\n\nPlan business development activities for ancillary revenue streams such as external events\n\nHost periodic new member orientations\n\nCreate monthly events calendar and plan around allocated budget\n\nBuilding Operations and Management :\nAssist with move-ins and move-outs; prepare and distribute member welcome packets\n\nAssist with building operations and maintenance to ensure the highest level of member experience\n\nFielding and assigning requests submitted through the ticketing platforms\n\nManage keycard activations and assisting members with minor operational challenges, wherever applicable\n\nEnsure that the building is clean and well kept\n\nOrder consumables and ensure that the building spends are within the budget\n\nTake charge of mail and package responsibilities as needed\n\nSubmit building receipts to the Community Lead and the Community Manager for expense reports\n\nIdentify issues for escalation to the Community Lead and the Community Manager and document the same accordingly\n\nSupport and manage on ground third party support teams\n\nExperience and Qualifications\nBachelor’s degree\n\n1-2 years customer service/Hospitality and/or sales experience\n\nMust have strong verbal and written communication skills\n\nExceptional organizational and multitasking skills\n\nMust demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy\n\nPassion for entrepreneurial communities\n\nProficient in basic computer skills\n\nEqual Opportunity Employer\nWeWork India is an Equal Opportunity and Affirmative Action Employer. We celebrate diversity and are committed to creating an inclusive environment for our employees and members. Employment decisions are made without regard to race, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status or other characteristics protected by law.\nWe expect all employees to embody our values and all aspects of employment including the decisions to hire and promote, are based on merit, competence, performance and business needs.\nOur total rewards philosophy is aimed at providing compensation that is competitive, performance linked and helps us attract and retain the talent we need to drive our business forward and serve our members. As part of WeWork India, our commitment to you is that you’ll be surrounded by career opportunities in a culture that fosters collaboration, flexibility and inclusion.","description_format":"text","description_chars":5414,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Senior Living & Assisted Living"],"lifecycle":[{"event":"open","at":"2026-10-12T21:11:41Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":22,"reasons":["conf:1","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/wework-senior-community-associate-2","json_url":"https://alion.io/job/wework-senior-community-associate-2.json","meta":{"generated_at":"2026-10-14T05:09:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7061,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2907763},"rest":"https://alion.io/mcp/rest/get_company?id=2907763"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwework-senior-community-associate-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwework-senior-community-associate-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwework-senior-community-associate-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wework-senior-community-associate-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwework-senior-community-associate-2"}]}