{"id":3347071,"url":"https://alion.io/job/wex-account-executive","title":"Account Executive","company":{"id":2019,"name":"WEX","domain":"wexinc.com","url":"https://alion.io/company/wex","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":9,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":58500,"max":70800,"currency":"USD","period":"year","gross":null,"usd_annual":70800},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-27T17:29:41Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-29T13:36:45Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Description\nAbout Team / Role\nAs an Account Executive at WEX, you are the accountable owner of the post-sale client relationship, responsible for delivering value, strengthening partnerships, and ensuring long-term customer success. This role requires extreme ownership-you are responsible for protecting and growing your accounts, minimizing attrition, driving renewals, and ensuring a world-class client experience.\nYou will serve as the strategic partner and trusted advisor to your clients-deeply understanding their goals, operations, and industry-while aligning WEX’s solutions to help them grow and succeed. Your impact will directly influence account growth and increased annual recurring revenue (ARR) for WEX. Through proactive engagement, strategic planning, and product enablement, you will drive adoption, retention, and long-term loyalty.\nWithin the small business market you will be crucial in building strong, collaborative relationships, understanding customers business objectives and ensuring they realize significant value from our products and services. This role requires an experienced individual adept at building rapport with diverse stakeholders, analyzing data to identify opportunities for improvement while collaborating effectively with internal teams to deliver impactful customer experiences focused on their success. Within the small-market team you will balance strategic customer engagements while utilizing one-to-many digital engagements driving education and product awareness across many customers.\nHow You'll Make an Impact\nStrategic Client Partnership & Ownership\nServe as the primary post-sale point of contact and strategic advisor for assigned client accounts \nBuild deep, long-term relationships based on trust, transparency, and shared goals\nDevelop a comprehensive understanding of each client’s business, KPIs, and growth strategies\nChampion client success through regular touchpoints, planning sessions, and business reviews\nAccount Growth & Revenue Impact\nTake full ownership of account growth and retention, directly contributing to increased ARR for WEX\nIdentify and close upsell and cross-sell opportunities by aligning WEX capabilities to emerging client needs\nLead the renewal process, ensuring timely execution and clear demonstration of value\nUse strategic planning and quarterly business reviews to showcase ROI and build expansion roadmaps\nProduct Enablement & Adoption\nGuide clients through best practices and advanced product features to maximize value\nDevelop enablement plans that support customer-specific business outcomes \nDrive consistent product utilization to ensure adoption and prevent churn \nService Ownership & Escalation Leadership\nAct as the single point of accountability for issue resolution and client satisfaction\nCoordinate with internal teams (Sales, Product, Engineering, Support, etc.) to resolve concerns quickly and completely\nPrevent reactive service by identifying friction points early and proactively addressing them\nCommunication & Advocacy\nProactively share relevant product updates, enhancements, and news\nGather and communicate customer feedback to internal stakeholders to influence product direction and service improvements\nRepresent the voice of the customer within WEX\nOperational Execution & Reporting\nMaintain accurate records of client status, activity, and opportunities\nMonitor and report on success metrics such as satisfaction, renewal rate, and revenue expansion\nContinuously contribute to the evolution of customer success strategies, playbooks, and best practices \nExperience You'll Bring\nMinimum 3-5 years of Customer Success or Account Executive experience\nBachelor’s degree or equivalent relevant experience \nAdvanced knowledge of HSA, HRA, FSA, Commuter, COBRA, Retiree Billing, and FMLA Billing preferred\nStrong understanding of Savings & Spending and COBRA regulatory requirements\nProven track record of managing client relationships and driving account growth\nExperience with renewals, expansions, and achieving retention and revenue targets\nExcellent communication, presentation, and relationship-building skills\nHigh accountability mindset-you take ownership, deliver results, and build trust\nAbility to work cross-functionally and manage multiple priorities independently\nProficiency in CRM and client engagement platforms (e.g., Salesforce)\nThe base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the \"About Us\" section.Pay Range: $58,500.00 - $70,800.00","description_format":"text","description_chars":5298,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Retirement plans","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Fleet Management","Cards & Card Issuing","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-27T17:29:41Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":16,"reasons":["conf:2","velocity","win:early","comp:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":{"stated_usd_annual":70800,"is_top_pay":false},"html_url":"https://alion.io/job/wex-account-executive","json_url":"https://alion.io/job/wex-account-executive.json","meta":{"generated_at":"2026-10-29T16:52:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25172,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2019},"rest":"https://alion.io/mcp/rest/get_company?id=2019"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwex-account-executive"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwex-account-executive"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwex-account-executive"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wex-account-executive\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwex-account-executive"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3347071}},{"tool":"search_jobs","arguments":{"company":"wexinc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3347071},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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