{"id":2894327,"url":"https://alion.io/job/wex-iam-engineer-1","title":"IAM Engineer 1","company":{"id":2019,"name":"WEX","domain":"wexinc.com","url":"https://alion.io/company/wex","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":4,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Security","role_family":"Security","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brazil"],"countries":["BR"],"hiring_countries":["BR"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":21000,"max_usd":58000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":575},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"ChatGPT","optional":false},{"name":"Copilot","optional":false},{"name":"Okta","optional":false},{"name":"Service Desk","optional":false}],"status":"live","first_seen_at":"2026-10-19T00:00:00Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-22T17:59:42Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Information Systems Engineer 1 - User Access & Identity Operations\nAbout the Role & Team\nAs an IT Support Specialist 1, you will be part of our central nearshore engineering hub in Brazil supporting global User Access Provisioning (UAP) and Identity Management platforms. In this role, you will handle frontline access lifecycle management, leverage AI-driven diagnostic tools for rapid ticket triage, and execute automated onboarding and offboarding workflows.\nKey Responsibilities\nAccess Lifecycle Operations: Execute routine identity provisioning, deprovisioning, and entitlement modifications across enterprise systems including Okta, Active Directory, and SailPoint IIQ.\nAI & Automated Triage: Utilize generative AI tools and intelligent ticketing agents to summarize, categorize, and resolve incoming access requests and security incidents efficiently.\n SOP & Knowledge Execution: Follow and contribute to standard operating procedures (SOPs), runbooks, and knowledge articles to maintain operational consistency.\nCompliance & Auditing: Maintain strict adherence to SOX controls, security policies, and SLA targets for ticket resolution times.\nProcess Enhancement: Identify repetitive manual tasks and collaborate with senior specialists to submit candidates for workflow automation and scripting.\nQualifications & Key Skills\nExperience in IT support, service desk, or identity management operations.\n Technical Domain: Basic understanding of Active Directory, Okta, SSO/MFA concepts, and RBAC (Role-Based Access Control).\n Automation & AI Aptitude: Familiarity with leveraging AI assistants (e.g., Copilot, ChatGPT) for troubleshooting, documentation, and basic query drafting.\nProcess Mindset: High attention to detail regarding access security, compliance standards, and user validation.\n Languages: Fluent English (written and verbal) for seamless cross-geographic collaboration.","description_format":"text","description_chars":1889,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Brazil","iso":"BR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Fleet Management","Cards & Card Issuing","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-20T04:06:16Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":16,"reasons":["conf:16","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/wex-iam-engineer-1","json_url":"https://alion.io/job/wex-iam-engineer-1.json","meta":{"generated_at":"2026-10-22T20:45:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4879,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2019},"rest":"https://alion.io/mcp/rest/get_company?id=2019"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwex-iam-engineer-1"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwex-iam-engineer-1"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwex-iam-engineer-1"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wex-iam-engineer-1\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwex-iam-engineer-1"}]}