{"id":4116601,"url":"https://alion.io/job/wh-technischer-kundendienst-mwd","title":"Technischer Kundendienst (m/w/d)","company":{"id":1930995,"name":"W&H","domain":"wh.com","url":"https://alion.io/company/wh-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bürmoos, Austria"],"countries":["AT"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":3400,"max":null,"currency":"EUR","period":"month","gross":null,"usd_annual":45288},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T14:49:29Z","employer_posted_date":null,"last_verified_at":"2026-11-05T14:49:29Z","board_verified":false,"closed_at":null,"days_open":10,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":10},"description":"Wir sind ein internationales, familiengeführtes Technologieunternehmen mit Schwerpunkt Medizintechnik. Einen klaren Fokus unserer Tätigkeit legen wir auf Innovation, Digitalisierung und Qualität. Unser Headquarter befindet sich in Bürmoos bei Salzburg. 98 Prozent unserer Produkte gehen in den Export. Mit einem weltweiten Netz an Tochterunternehmen und Vertriebspartner:innen sind wir in 130 Ländern vertreten. \n Die W&H Gruppe zählt rund 1.300 Mitarbeiter:innen. Gemeinsam sorgen wir für lokalen Service und zufriedene Kund:innen. \n\nTechnischer Kundendienst (m/w/d)\n\nAufgabenbereich:\n\nErstellung von Kostenvoranschlägen und Reparieren von Hygienegeräten sowie Remotesupport als Hauptaufgabe, vermehrt digitaler Support (Mail, Telefon, Teams, Teamviewer, Cloudlösungen). \n\nAußendiensttätigkeiten ca 5%. \n\nProfil:\n\nAbgeschlossene technische Ausbildung oder kurz bevorstehender Abschluss (z.B. Zerspanungstechnik, Metallbearbeitung, Mechatronik, Elektrotechnik etc.) \n\nGründliches, selbstständiges Arbeiten, IT-Affinität, sowie technische Grundfähigkeiten werden erwartet. \n\nEssentiell ist eine positive, soziale, offene Herangehens- und Denkweise, da sehr viel mit internen und externen Partnern und Kunden kommuniziert werden muss, und zusätzlich mittel- bis langfristig auch Reparatur- und Hygieneschulungen angedacht sind. Für den Austausch mit unseren KollegInnen in Italien sind Grundkenntnisse in Englisch Voraussetzung \n\nWir bieten:\n\nEine attraktive und abwechslungsreiche Tätigkeit in einem engagierten Team, in das Sie sich voll einbringen können \n\nEinen modernen und gut erreichbaren Arbeitsplatz in Bürmoos bei Salzburg \n\nAttraktive Benefits (Kantine, Private Unfall- und Krankenversicherung und vieles mehr) \n\nMonatsbruttogehalt auf Vollzeitbasis ab EUR 3.400,-. Abhängig von beruflicher Qualifikation und Erfahrung besteht Bereitschaft zur Überzahlung \n\nHaben wir Ihr Interesse geweckt?\nDann bewerben Sie sich online unter www.wh.com/karriere. \n\nW&H Dentalwerk Bürmoos GmbH \n Personalwesen \n Ignaz-Glaser-Straße 53, 5111 Bürmoos \n\nt + 43 6274 6236 \n m  \n wh.com","description_format":"text","description_chars":2089,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Dental Products & Labs"],"lifecycle":[{"event":"open","at":"2026-11-11T23:49:00Z"}],"visa":[],"liveness":{"score":79,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.841,"p_room":0.945,"age_days":9,"expected_fill_days":26,"reasons":["seen:9","win:mid"],"computed_at":"2026-11-15T07:52:55Z"},"pay":{"stated_usd_annual":45288,"is_top_pay":false},"html_url":"https://alion.io/job/wh-technischer-kundendienst-mwd","json_url":"https://alion.io/job/wh-technischer-kundendienst-mwd.json","meta":{"generated_at":"2026-11-15T22:54:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19285,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1930995},"rest":"https://alion.io/mcp/rest/get_company?id=1930995"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwh-technischer-kundendienst-mwd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwh-technischer-kundendienst-mwd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwh-technischer-kundendienst-mwd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wh-technischer-kundendienst-mwd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwh-technischer-kundendienst-mwd"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4116601}},{"tool":"search_jobs","arguments":{"company":"wh.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4116601},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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