{"id":2145531,"url":"https://alion.io/job/whatnot-customer-experience-agent-japanese-speaking","title":"Customer Experience Agent (Japanese Speaking)","company":{"id":5086,"name":"Whatnot","domain":"whatnot.com","url":"https://alion.io/company/whatnot","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":{"grade":"A","score":95,"open_postings":96,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":88,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tokyo, Japan"],"countries":["JP"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-07T00:02:12Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-11-06T18:14:19Z","board_verified":true,"closed_at":null,"days_open":122,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":122},"description":"Join Whatnot, the largest live shopping platform in North America and Europe. 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This is a remote position, but candidates must live within commuting distance of our Tokyo hub.\nMissions\n顧客とのやり取りを通じて、ポジティブな体験を確保し、顧客の問題を解決する。\n支払い、注文、出荷、一般的な質問に関するすべての顧客の問題を高品質かつ迅速に解決する。\nWhatnotの製品、プロセス、システムに関する専門知識を深め、ユーザーにとってポジティブな結果を促進する。","description_format":"text","description_chars":661,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Japanese","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Japan","iso":"JP","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Marketplaces","Social Commerce"],"lifecycle":[{"event":"open","at":"2026-10-09T04:17:57Z"}],"visa":[],"liveness":{"score":25,"band":"fade","label":"Fading","p_open":1,"p_active":0.563,"p_room":0.44,"age_days":122,"expected_fill_days":88,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/whatnot-customer-experience-agent-japanese-speaking","json_url":"https://alion.io/job/whatnot-customer-experience-agent-japanese-speaking.json","meta":{"generated_at":"2026-11-06T19:24:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2652,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5086},"rest":"https://alion.io/mcp/rest/get_company?id=5086"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwhatnot-customer-experience-agent-japanese-speaking"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwhatnot-customer-experience-agent-japanese-speaking"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwhatnot-customer-experience-agent-japanese-speaking"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/whatnot-customer-experience-agent-japanese-speaking\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwhatnot-customer-experience-agent-japanese-speaking"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2145531}},{"tool":"search_jobs","arguments":{"company":"whatnot.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2145531},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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