{"id":3750174,"url":"https://alion.io/job/wheely-senior-operations-manager","title":"Senior Operations Manager","company":{"id":172529,"name":"Wheely","domain":"wheely.com","url":"https://alion.io/company/wheely","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":79,"open_postings":19,"ghost_share":0,"stale_share":0.842,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Paris, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-11-04T11:48:45Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-06T10:57:11Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About Wheely\nWheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts.\nWe’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you.\nAbout the Role\nAs aSenior Operations Manager in Paris, you'll be a senior member of the France Operations team, reporting to the General Manager, France. You'll own the day-to-day health of the market - acquiring, retaining, and driving quality among our best-in-class chauffeurs - and help evolve the local operating model as we scale beyond Paris.\nThis is an entrepreneurial, high-ownership role in a fast-moving environment, not a caretaker seat.\nWhy This Role\nHigh-growth business. Paris is scaling and we're actively expanding into new markets - you'll help shape how we operate as we grow.\nDirect impact. Chauffeur acquisition, supply and retention - your calls move the metrics that define the market's health.\nReal ownership. You'll build and lead the local ops team, processes, and operating rhythms yourself, not inherit someone else's.\nResponsibilities\nOwn day-to-day operational execution: chauffeur supply growth and retention.\nEvolve the local operating model, turning global strategy and standards into effective execution on the ground.\nUse data to spot operational risks and opportunities, and design initiatives with clear, measurable impact.\nLead and grow Wheely Paris's operations team, building a culture of high performance and engagement.\nPartner with product teams to shape feature development and improve operational tooling.\nSupport readiness as the market expands into new areas, launching business from scratch.\nAct as a senior point of contact for chauffeurs and key external stakeholders, representing Wheely's standards.\nEnsure compliance with applicable French regulations and VTC licensing requirements.\nRequirements\nNo single background defines success here - we want analytically strong, entrepreneurial operators motivated by ownership and comfortable being accountable for outcomes in open-ended environments.\n3-4+ years building, growing, or scaling something meaningful with limited structure, with the ability to move fast from analysis to execution.\n Relevant backgrounds include:scaling operations in a fast-paced tech environment (VC-backed business, scale-up, startup);\ntop-tier management consulting, investment banking, or VC/PE; early or founding-team experience at a consumer or marketplace startup.\n\n Bonus points:experience in a marketplace/platform business (on-demand, mobility, location-based);\ntrack record building teams or operating models from scratch or through rapid expansion;\nMBA or advanced degree in business, operations, analytics, or strategy.\n\nFluent French and English.\nBased in Paris, ability to work in the office 4 days a week.\nWhat we Offer\nOffice-based role in Paris (9th arrondissement)\nCompetitive salary \nEmployee stock options plan\nPrivate medical insurance\nLife and critical illness cover\nBest-in-class equipment\nMonthly credit towards Wheely journeys\nDaily Lunch Allowance\nNavigo and Veligo travel\nProfessional development stipend\nAll of your personal information will be collected stored and processed in accordance with Wheely’s Candidate Privacy Notice","description_format":"text","description_chars":3621,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Health insurance","Professional development","Stock options"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Ride Hailing"],"lifecycle":[{"event":"open","at":"2026-11-04T14:57:02Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":29,"reasons":["conf:4","stale_co","velocity","win:early"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/wheely-senior-operations-manager","json_url":"https://alion.io/job/wheely-senior-operations-manager.json","meta":{"generated_at":"2026-11-06T11:33:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20995,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":172529},"rest":"https://alion.io/mcp/rest/get_company?id=172529"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwheely-senior-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwheely-senior-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwheely-senior-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wheely-senior-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwheely-senior-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3750174}},{"tool":"search_jobs","arguments":{"company":"wheely.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3750174},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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