{"id":124333,"url":"https://alion.io/job/whippy-solutions-engineer","title":"Solutions Engineer","company":{"id":7340,"name":"Whippy","domain":"whippy.ai","url":"https://alion.io/company/whippy","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":91,"open_postings":8,"ghost_share":0,"stale_share":0.375,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":120000,"max":180000,"currency":"USD","period":"year","gross":null,"usd_annual":180000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Voice Agents","optional":false}],"status":"live","first_seen_at":"2026-08-15T15:39:36Z","employer_posted_date":"2026-08-15","last_verified_at":"2026-10-31T13:07:44Z","board_verified":true,"closed_at":null,"days_open":76,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":76},"description":"Solutions Engineer at Whippy\nRemote, United States, with travel to industry shows and customer sites (roughly 20 to 30 percent)\nTotal Comp: $120,000-$180,000 depending on experience & location\nWhippy sells a deeply technical product into a non technical industry. Every serious deal involves an ATS integration, telephony architecture, AI agents, and workflow automation. Today, that technical depth in the sales cycle comes from our founders. One of our largest prospects described why it works: our CTO came in as an engineer giving a solution, not a salesperson giving a pitch. Buyers drop their guard for engineers.\nThis role exists so that credibility scales beyond the founders. Your mission: make complex Whippy deployments provable in pre sales and repeatable in post sales.\nWhy Whippy\nWhippy is the AI native platform for business communication: AI Voice Agents, AI Recruiting, messaging, VoIP, deep integrations, and our own workflow engine in one system. Our customers do not buy software that helps their employees do the work. They buy AI that does the work.\nOur deepest market today is staffing and HR, where we are the category leader, and new verticals are already opening behind it. We serve more than 1,000 customers, with an engineering team larger than the rest of the company combined. Our enterprise pipeline includes multi hundred branch companies deploying AI agents across their entire footprint. The deals are here. The person who makes them technically real is you.\nHow we work\nBootstrapped and profitable, so revenue is the strategy. No task is above or beneath anyone here, including the CEO, who still cold calls, and the CTO, who still runs demos. AI first in how we work, not just what we sell. Speed over polish. Results over activity.\nThe job, pre sales\nYou design the solution on complex deals: which products, how they connect to the prospect's ATS, what writes back, and what the rollout across branches looks like. You own the technical deep dive call, the meeting where the prospect brings their IT admin, and you answer definitively. A confident \"no, but here is the workaround\" builds more trust than a guessed yes.\nYou carry encyclopedic knowledge of our major integrations. You build prospect specific sandboxes and working AI agents for proof. You own RFPs and security reviews end to end so the AEs stay selling. You travel with the sales team as the technical face of Whippy at industry shows and enterprise on sites, because the biggest deals are won in rooms, not inboxes.\nThe demo environment that can never fail is your personal SLA.\nThe job, post sales\nYou design deployment architecture for enterprise accounts and hand healthy, fully documented implementations to Customer Success. You take the technical escalations that go beyond standard support. And you build the pattern library: every solved deployment becomes a documented, reusable playbook, so the next account starts from a pattern instead of a blank page and the whole team levels up on your work.\nYou also own the feedback loop to engineering: what we lose deals on, what every prospect asks for, where competitors exploit gaps.\nWhere the line sits\nThe AE always runs discovery, always runs the first demo, always owns pricing and the close. You never join a first call. You join when a technical evaluator is joining the next meeting, when the solution needs custom architecture, when a proof of concept needs building, or when an integration question has stumped the AE twice. If a deal arrives without a completed discovery brief, you send it back. This role is a weapon the AEs deploy, not a crutch they lean on.\nWhat success looks like\nFirst 30 days: you can run our standard demo solo and have shadowed every active enterprise deal.\n\nFirst 90 days: you own the technical calls on live deals and have shipped the first three playbooks in the pattern library.\n\nYear one: you own the technical motion on every enterprise deal, the pattern library covers our top ten deployment types, and the founders have not run a scoping call in six months.\n\nWho succeeds here\nYou have spent at least 3+ years in customer facing pre sales roles, as an SE, Solutions Consultant, or senior Sales Engineer, in staffing technology, ATS ecosystems, or CCaaS and business telephony. You do not write production code, but you read API docs fluently, test endpoints without an engineer, and can debug an integration live on a call. You have built or configured AI agents or IVR flows, you can run a technical demo solo under hostile questioning, and you write documentation people actually use. You explain architecture in plain English to a business owner and hold your own with their IT team in the same meeting. You get genuine satisfaction from making the deal work, not from being the hero of the room.\nThis is not for you if\nYou need a solved problem handed to you with a runbook.\n\nYou want to stay behind the scenes. This role is customer facing every week.\n\nYou see documentation as someone else's job.\n\nYou cannot travel to shows and customer sites.\n\nWhy join now\nThe technical motion that closes our biggest deals currently lives in two founders' heads. You are the person who scales it, owns it, and builds the playbook that everyone after you runs.","description_format":"text","description_chars":5256,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Marketing Automation","Email Marketing"],"lifecycle":[{"event":"open","at":"2026-09-05T18:55:21Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.416,"p_room":0.28,"age_days":76,"expected_fill_days":36,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-10-31T05:58:55Z"},"pay":{"stated_usd_annual":180000,"is_top_pay":true},"html_url":"https://alion.io/job/whippy-solutions-engineer","json_url":"https://alion.io/job/whippy-solutions-engineer.json","meta":{"generated_at":"2026-10-31T13:38:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21169,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7340},"rest":"https://alion.io/mcp/rest/get_company?id=7340"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwhippy-solutions-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwhippy-solutions-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwhippy-solutions-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/whippy-solutions-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwhippy-solutions-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":124333}},{"tool":"search_jobs","arguments":{"company":"whippy.ai","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":124333},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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