{"id":3062486,"url":"https://alion.io/job/white-spot-reservation-agent","title":"Reservation Agent","company":{"id":4459909,"name":"WHITESPOT FACILITIES MANAGEMENT SERVICES LLC","domain":"whitespot.ae","url":"https://alion.io/company/white-spot","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dubai, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-15T00:00:00Z","employer_posted_date":"2026-09-15","last_verified_at":"2026-11-05T16:22:38Z","board_verified":true,"closed_at":null,"days_open":51,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":51},"description":"Key Responsibilities\nHandle new reservations, amendments, cancellations and guest enquiries.\nManage bookings through Property Management Systems (PMS) and online booking platforms.\nEnsure rates, availability and guest details are accurately updated.\nCoordinate with Operations and Housekeeping for guest arrivals and special requirements.\nRespond professionally to guest calls, emails and booking requests.\nMaintain accurate reservation and guest records.\nRequirements\nPrevious experience in reservations, holiday homes, hotels or hospitality.\nGood knowledge of PMS / reservation and booking systems.\nStrong communication and customer-service skills.\nGood computer and administrative skills.\nEnglish is mandatory; 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https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}