{"id":2864130,"url":"https://alion.io/job/whitetech-delivery-manager","title":"Delivery Manager","company":{"id":687854,"name":"WhiteTech","domain":"whitetech.com","url":"https://alion.io/company/whitetech","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"C","score":61,"open_postings":14,"ghost_share":0.643,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Product","role_family":"Product","seniority":"lead","employment_type":null,"work_mode":"remote","remote_scope":"stated_regions","remote_scope_basis":"posting_text","remote_working_hours":{"label":"CET","utc_offset_min":1,"utc_offset_max":1},"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["DE","FR","GB","AT","BE","BG","HR","CZ","DK","FI","HU","IE","IT","NL","NO","PL","RO","ES","SE","CH","EE","GR","IS","LV","LI","LT","LU","MT","PT","SK","SI"],"hiring_countries_total":31,"salary":null,"salary_estimate":{"min_usd":106000,"max_usd":247000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1783},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false},{"name":"Service Desk","optional":false}],"status":"live","first_seen_at":"2026-10-19T15:26:23Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-27T10:40:10Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":7},"description":"At WhiteTech, we empower businesses in the financial ecosystem with cutting-edge white-label and SAAS solutions.\nOur comprehensive suite of tools is tailored for EMI, PSP, e-commerce, and open banking platforms. With WhiteTech, clients gain access to a platform designed for flexibility, scalability, and seamless integration.\nOur mission is to help businesses unlock their full potential in a rapidly evolving financial landscape.\nWhether scaling your PSP, enhancing your EMI services, or diving into open banking, WhiteTech is your partner for innovation and growth.\nWe are a remote-first technology company and welcome applications from candidates across Europe, including the EEA, the UK, Switzerland, and other non-EEA European countries such as Ukraine, Moldova, Georgia, Armenia, Montenegro, Turkey, and the Western Balkans. We also consider applicants from different locations who can work within Central European Time (CET).\nYour role and impact:\nAs a Delivery Manager, you will be responsible for turning product and business priorities into predictable, high-quality delivery. You will own the delivery strategy across key initiatives, ensuring teams remain focused on business outcomes, clear priorities, and measurable results.\nYou will lead cross-functional teams of engineers, project managers, QA professionals, and security specialists, setting clear expectations, driving accountability, and removing obstacles that impact delivery. You will work closely with business and product stakeholders to translate strategic goals into executable plans, manage dependencies and risks, and ensure commitments are delivered on time and to the expected standard.\nYour role will be focused on continuously improving the way products are delivered - from planning and prioritization to execution, release, and post-delivery optimization. You will use your understanding of software development lifecycle, CI/CD, and engineering practices to make delivery more efficient, predictable, and scalable.\nSuccess in this role means building strong delivery discipline, maintaining focus on the highest-value initiatives, and consistently turning plans into tangible business results.\nYour key responsibilities will include but not limited:\nOversee process documentation, implementation, and continuous optimization\nLead change management initiatives and ensure process quality assurance\nManage and improve SDLC efficiency, quality, and performance\nEnsure client satisfaction across cost, budget, timelines, and quality metrics\nServe as the primary escalation point for clients concerning roadmaps, release schedules, delivery issues, delays, and budget concerns\nSupervise business analysis and design functions, ensuring measurable effectiveness\nTake full ownership of the Service Desk function: Improve client satisfaction, Reduce bug resolution time, Enhance issue response quality, Implement efficient root cause analysis and resolution processes\nOversee internal SaaS/white-label product development with full responsibility for quality and budget control\nLead resource management and capacity planning across all IT functions\nEnsure effective onboarding, performance tracking, and upskilling across engineering and delivery teams\nManage the full lifecycle of project management talent: hiring, onboarding, evaluation, and replacement\nDrive cost-effective, timely, and high-quality delivery across all functional and non-functional requirements\nEnsure development team composition aligns with skill and seniority requirements\nPromote a performance-based, results-driven culture across all delivery units\nPartner with security leadership to ensure compliance with standards without disrupting delivery timelines\nStrategic Initiatives & Key Challenges\nRedesign and streamline onboarding processes\nEnhance design and business analysis functions for speed, cost-efficiency, and output quality\nImplement a high-performance, results-oriented development culture\nConduct a comprehensive audit of project management processes with the goal of identifying gaps and implementing improvements\nReview and optimize the development team structure and resource allocation\nAudit and enhance the software development lifecycle (SDLC)\nPerform cost and performance analytics for development and operations\nImprove Service Desk operations, especially in bug root cause identification and resolution speed\nEvaluate and enhance the effectiveness of the Security function\nWhat is required to succeed:\n5+ years of experience in delivery, program, project, or product operations roles within a technology or FinTech environment\nProven track record of delivering complex, cross-functional technology products and initiatives from planning through release.\nStrong business mindset with the ability to connect product and technology delivery with business goals and measurable outcomes.\nExperience owning delivery strategy, priorities, timelines, dependencies, risks, and stakeholder expectations across multiple initiatives.\nStrong leadership skills with the ability to set clear expectations, drive accountability, and keep teams focused on results.\nExperience managing cross-functional teams, including Engineering, Product, QA, Security, and other business functions.\nAbility to turn strategic objectives into clear execution plans, milestones, and measurable delivery targets.\nStrong decision-making and problem-solving skills, with a proactive approach to identifying and removing delivery blockers.\nPractical understanding of AI and emerging technologies, with the ability to identify opportunities to use AI to improve product delivery, team productivity, automation, and decision-making.\nExperience introducing or driving AI-powered tools and workflows within technology or product teams is a strong advantage.\nOur Hiring Process:\nApplication Screening\n Interview Stages (2-3 weeks)Prescreening Call with recruiter \n Technical Interview (60 min)\n Final interview (60 min)\n\nJob Offer & Background Check\nWe offer: \nCompetitive compensation package (commensurate with your experience)\n19 business days of flexible Paid Time Off (PTO)\nFully remote work with flexible hours (within the CET time zone) from any location of your choice\nValues-driven culture with a friendly and supportive work environment\nOpportunity to regularly participate in conferences and community events as both a participant and contributor\nMatrix organizational structure designed to streamline communication, remove barriers, and promote efficiency\nEmbrace the opportunity to develop your skills in a cutting-edge fintech environment.\nPlease apply now to be part of our dynamic team and make a tangible impact on the future of payments!\nLet’s buildsomething great 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