{"id":1379411,"url":"https://alion.io/job/whitewater-operations-manager","title":"Operations Manager","company":{"id":1809241,"name":"Whitewater","domain":"whitewater.org","url":"https://alion.io/company/whitewater-org","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Charlotte, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":80000,"max_usd":151000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2097},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-23T13:26:00Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-10-04T22:52:39Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Operations Managers at the Whitewater Center (Whitewater) oversee the daily operations of multiple business units. This position is an on-site, full-time, benefits eligible role that reports directly to the Director of Operations.\nResponsibilities\nLead, motivate and support a large team within a high volume and a demanding environment.\nDevelop, implement, and maintain quality assurance and safety protocols.\nLeverage business metrics and trends to drive performance and maximize profit and revenue.\nUtilize key tools and metrics to measure team results and hold the team accountable to established goals and objectives.\nBe a key leader in the planning and execution of existing and new programming.\nAccountable for P&L of various business units.\nOther duties as assigned.\nRequirements\nBachelor’s degree in Management, Business, Hospitality, Outdoor Recreation or equivalent.\n5+ years of experience in management and/or leadership.\nExperience managing P&L.\nAbility to think critically and be proactive.\nExcellent Microsoft Office skills.\nFlexibility to work evenings, weekends, holidays and during Whitewater events as needed.\nPhysical Demands\nMust be able to work outdoors for sustained periods of time in all weather and environmental conditions. \nMust be able to lift and carry at least 50 pounds. \nMust be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.\nMust be able to safely self-transport over uneven terrain or in a confined space.\nMust be able to work in shared spaces with other employees and customers.\nAll positions at Whitewater require employees to report and work onsite at Whitewater locations.\nBenefits\nAccess to Whitewater Center's pass activities\nStaff discount program and pro deals\nHealth, Dental, Vision, FSA\n401(k)\nPaid Time Off\nDepartment Overview\nMarketing, Finance, and Human Resources professionals work to advance Whitewater’s mission, cultural goals, and brand communication. These positions support all employees and facilitate guest touchpoints both on-site and externally.\nWorking at Whitewater\nWhitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.\nLegal Disclosures\nThe Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\nNOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.","description_format":"text","description_chars":3241,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":5,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Events & Ticketing","Adventure Tourism","Festivals"],"lifecycle":[{"event":"open","at":"2026-09-28T07:43:20Z"}],"visa":[],"liveness":{"score":69,"band":"ok","label":"Likely open","p_open":1,"p_active":0.764,"p_room":0.9,"age_days":10,"expected_fill_days":24,"reasons":["conf:0","win:mid"],"computed_at":"2026-10-04T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/whitewater-operations-manager","json_url":"https://alion.io/job/whitewater-operations-manager.json","meta":{"generated_at":"2026-10-05T01:34:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2077,"day_limit":5000,"remaining_today":2923,"minute_limit":60,"resets_at":"2026-10-06T00:00:00Z"}}}