{"id":508368,"url":"https://alion.io/job/whizz-collections-specialist-remote","title":"Collections Specialist (Hindi/Punjabi speaker) | Remote","company":{"id":8170,"name":"Whizz","domain":"getwhizz.com","url":"https://alion.io/company/whizz","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"C","score":69,"open_postings":74,"ghost_share":0.514,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"EST","utc_offset_min":-5,"utc_offset_max":-5},"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["IN","AR","PK"],"hiring_countries_total":3,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-01T00:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-13T19:55:19Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":1,"flags":["company_stale"],"days_open":12},"description":"Position: Collections Agent\nLocation: Remote\nAt Whizz, our mission is to revolutionize transportation for delivery drivers by providing reliable and convenient e-mobility solutions. We offer flexible vehicle ownership and financing options to make e-mobility accessible and empower our customers to succeed. As we continue to expand, we’re seeking a Collections Specialist to join our remote team and support our growth.\nResponsibilities:\nMonitor and track overdue accounts, using established protocols to secure timely payments.\nMaintain accurate and up-to-date records of delinquent accounts, incl. payment arrangements, communications and invoices.\nProvide exceptional customer service to balance high customer satisfaction with effective collections efforts.\nCollaborate with other departments to resolve customer issues and disputes efficiently.\nPrepare and provide regular reports on debt collection activities and progress.\nAdhere to all state and federal collection laws and regulations, ensuring compliance in all activities.\nRequirements\nRequirements:\n1+ years of experience in Collections\nFluent in English (at least C1 level), knowledge of additional language Hindi/Punjabi\nProficiency with Microsoft Office and Google Workspace\nStrong negotiation skills, attention to detail, and the ability to handle challenging customers.\nHigh-speed internet connection, personal computer, and headset.\nKnowledge of state and federal collection laws (preferred).\nWorking Hours:\n40 hours a week with 8-9 hour shifts, scheduled within the 9:00 AM to 8:00 PM EST time frame.\nShift assignments may vary, with start times adjusted to ensure coverage throughout the operating hours.\nBenefits\nBenefits:\nCompetitive salary with performance bonuses.\nFriendly and supportive team.\nOpportunity to work and grow professionally at an international level.\nReady to take the wheel of your career? Join us at Whizz and pedal towards success! Apply today!","description_format":"text","description_chars":1937,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Hindi","level":"All levels","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"},{"name":"Argentina","iso":"AR","kind":"country"},{"name":"Colombia","iso":null,"kind":"country"},{"name":"Pakistan","iso":"PK","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Shared Mobility","Bicycles & Cycling"],"lifecycle":[{"event":"open","at":"2026-09-07T13:14:12Z"},{"event":"close","at":"2026-09-14T23:40:34Z"},{"event":"reopen","at":"2026-10-01T21:48:08Z"}],"visa":[],"liveness":{"score":51,"band":"ok","label":"Likely open","p_open":1,"p_active":0.57,"p_room":0.9,"age_days":12,"expected_fill_days":34,"reasons":["conf:0","stale_co","win:mid"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/whizz-collections-specialist-remote","json_url":"https://alion.io/job/whizz-collections-specialist-remote.json","meta":{"generated_at":"2026-10-13T22:23:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":34195,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8170},"rest":"https://alion.io/mcp/rest/get_company?id=8170"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwhizz-collections-specialist-remote"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwhizz-collections-specialist-remote"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwhizz-collections-specialist-remote"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/whizz-collections-specialist-remote\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwhizz-collections-specialist-remote"}]}