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Salary
$42k – $79k per year (Estimated)
Location
In office (New York)
Seniority
Junior
Overview
Company
Impact
Profile match
Rent or rent-to-own an e-bike for delivery from $169/mo. Unlimited battery swaps, free maintenance, GPS tracking. Available in NYC, Philly, Chicago, DC and more.

Position Summary

We are looking for a motivated and detail-oriented Junior Bike Mechanic & Fulfillment Associate to support our daily store operations. This role combines entry-level mechanical work with customer order preparation, inventory control, and operational support to ensure every customer receives a safe, fully prepared bicycle and a seamless experience.

This is a great opportunity for someone looking to build a career in the bicycle industry while working in a fast-paced, team-oriented environment.

Key Responsibilities

Customer Order Preparation

  • Prepare and verify customer orders, including bicycles, batteries, chargers, locks, helmets, and accessories.
  • Ensure all bikes are clean, charged, and ready for customer pickup.

Bicycle Intake & Basic Repairs

  • Inspect returned bicycles and document their condition in company systems.
  • Identify bikes requiring additional repairs or diagnostics.
  • Perform routine maintenance and basic repairs, including:
  • Flat tire and tube replacements
  • Tire inflation and pressure checks
  • Brake adjustments
  • Basic drivetrain adjustments
  • Battery inspections
  • Safety inspections
  • Accessory installation
  • Minor component replacements

-Escalate complex repairs to senior mechanics when needed.

Inventory & Operations Support

  • Perform daily inventory counts and maintain accurate inventory records.
  • Assist with receiving and organizing new inventory.
  • Update repair statuses in company systems.
  • Coordinate with Customer Service and Operations to ensure order readiness and workflow efficiency.

Quality & Safety

  • Perform final quality inspections before bicycles are released to customers.
  • Maintain a clean, organized, and safe workspace.
  • Follow company procedures and safety standards.

Requirements

Required

  • High school diploma or equivalent.
  • Basic mechanical aptitude and willingness to learn.
  • Strong attention to detail.
  • Good communication skills.
  • Ability to lift and move bicycles and batteries (up to 50 lbs).
  • Comfortable working in a fast-paced environment.
  • Reliable, punctual, and team-oriented.
  • Strong organizational and time management skills, a customer-focused mindset, attention to detail, and the ability to prioritize tasks and solve problems effectively.

Preferred

  • Previous experience working with bicycles or mechanical equipment.
  • Retail, warehouse, or fulfillment experience.
  • Familiarity with inventory management systems.
  • Experience using smartphones or tablets for operational software.

Benefits

Compensation

  • $18/hour
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