{"id":397811,"url":"https://alion.io/job/whizz-store-manager-washington-dc","title":"Store Manager / Washington, DC","company":{"id":8170,"name":"Whizz","domain":"getwhizz.com","url":"https://alion.io/company/whizz","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":88,"open_postings":65,"ghost_share":0,"stale_share":0.492,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Washington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70000,"max":75000,"currency":"USD","period":"year","gross":null,"usd_annual":75000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-03-18T00:00:00Z","employer_posted_date":"2026-03-18","last_verified_at":"2026-10-31T20:17:57Z","board_verified":true,"closed_at":null,"days_open":227,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":227},"description":"Position: Store Manager\nLocation: Washington, DC\nWhizz, a leader in innovative transportation solutions for delivery riders, is seeking a strategic and results-driven Store Manager to lead our Washington, DC store. This is a leadership role where you will oversee all store operations, drive sales, develop a high-performing team, and ensure an exceptional customer experience.\nSalary: $70,000-$75,000 + performance-based bonuses\nKey Responsibilities:\nP&L & Strategic Growth: Drive overall store profitability by growing revenue, optimizing workflows, and implementing cost-reduction strategies through efficient resource usage.\nTeam Leadership & Development: Build, train, and mentor the entire store team (CSRs and Mechanics). Foster a high-accountability culture of ownership and discipline to meet all operational and performance goals.\nCustomer & Sales Excellence: Achieve subscription and accessory sales targets. Ensure an outstanding customer experience across all stages to minimize churn and manage complex escalations.\nAsset & ERP Accountability: Serve as the single point of responsibility for achieving 100% ERP accuracy for all store inventory. Conduct daily checks, resolve discrepancies, and lead loss prevention efforts.\nOperational Mastery: Own the full bike readiness cycle, from diagnostics and repair prioritization to final Quality Assurance (QA). Ensure timely completion of all repair workflows (RTC/RTF) and strict compliance with safety SOPs.\nData & Insights: Analyze operational, sales, and inventory data to provide weekly KPI reports to leadership and recommend strategic improvements to product, pricing, and overall efficiency.\nRequirements\nMinimum 3 years of managerial experience in retail, consumer services, or fast-paced operational environments.\nProven leadership and team development skills.\nStrong business acumen with the ability to analyze performance metrics and implement strategic plans.\nExcellent communication, problem-solving, and organizational skills.\nUnderstanding of e-bike mechanics or related technical experience (preferred).\nExperience with ERP/CRM systems and reporting tools (preferred).\nBenefits\nTraining provided: We believe in empowering you to reach new heights.\nPaid time off: Recharge and relax with vacation, sick leave, and public holidays.\n401(k) retirement plan: Invest in your future.\nPerformance-based bonuses: Enjoy additional bonuses tied to your outstanding performance.\nOpportunity to lead and shape the growth of a key store location.\nCompany E-Bike Program: Upon successful completion of the introductory period, eligibility to rent a Company e-bike for only $1/month.\nCollaborative, innovative, and growth-oriented environment.\nWhizz is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 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