{"id":1376815,"url":"https://alion.io/job/whop-customer-success-manager-services-us","title":"Customer Success Manager, Services (US)","company":{"id":19110,"name":"Whop","domain":"whop.com","url":"https://alion.io/company/whop","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Brooklyn, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":200000,"max":250000,"currency":"USD","period":"year","gross":null,"usd_annual":250000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-28T05:53:59Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-22T09:01:39Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"Mission\nOur mission is to deliver everyone a sustainable income. Right now 25,000 business operators earn over $7B per year. We will not stop until 1B people every month are making money on Whop.\nRole\nYou get new services and industrial customers live and successful on Whop: owners and ops leads who run field service, trades, and similar ops. You run onboarding, get them using the product, and set them up to grow.\nThis is a highly entrepreneurial role with a lot of freedom. You own the customer’s first months on Whop.\nWhat You’ll Do\nOnboard new services customers and get them live fast\n\nMove their payments and billing onto Whop\n\nRoll out to additional locations for multi-site operators\n\nSpot accounts at risk early and fix the problem yourself\n\nHand healthy, growing accounts to the account team\n\nWhat We’re Looking For\nOperator background in services, field service, or industrial businesses\n\nTop performing CSM or onboarding lead in field service, industrial, or payments software\n\nExperience with owner-operated and family businesses\n\nComfortable talking to an owner without a script\n\nCompensation / perks\nCompensation range: $200,000 to $250,000\n\nBest in class base + OTE with competitive equity\n\nLocation: In-person NYC / Brooklyn, 5 days in office\n\nEquinox membership\n\nLunch & dinner M-F\n\nRent stipend within 0.5 mile of the office\n\nCiti Bike\n\nUbers home after 10pm\n\nUnlimited PTO + health / vision / dental\n\nLatest MacBook Pro","description_format":"text","description_chars":1442,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Apple Macbook","Equity","Unlimited PTO"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Blockchain & Crypto","Payment Processing & Gateways","Subscription Commerce","Digital Goods"],"lifecycle":[{"event":"open","at":"2026-09-28T06:57:25Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 2","filings_12m":2,"filings_prev_12m":3,"green_card_filings_12m":0,"median_offered_wage_usd":242500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":50,"band":"ok","label":"Likely open","p_open":1,"p_active":0.666,"p_room":0.75,"age_days":24,"expected_fill_days":32,"reasons":["conf:0","velocity","win:late"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":250000,"is_top_pay":true},"html_url":"https://alion.io/job/whop-customer-success-manager-services-us","json_url":"https://alion.io/job/whop-customer-success-manager-services-us.json","meta":{"generated_at":"2026-10-22T10:20:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7588,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":19110},"rest":"https://alion.io/mcp/rest/get_company?id=19110"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwhop-customer-success-manager-services-us"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwhop-customer-success-manager-services-us"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwhop-customer-success-manager-services-us"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/whop-customer-success-manager-services-us\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwhop-customer-success-manager-services-us"}]}