Senior Account Manager Benelux - UpToDate

Are you ready to drive growth in healthcare while working with one of the world’s leading clinical decision support solutions?

For UpToDate (part of Wolters Kluwer Health), we are looking for a trilingualSenior Account Manager Benelux to join our team at Wolters Kluwerin Alphena/dRijn.

About Wolters Kluwer & the Team

Wolters Kluwer Health is a global leader in healthcare information and clinical decision support. Within ourClinical Effectiveness division, we empower healthcare professionals to make informed decisions at the point of care.

Our flagship solution,UpToDate, is trusted by clinicians worldwide and holds anexceptional market share of over 98% in hospitals acrossthe Benelux. It delivers evidence-based recommendations grounded in the latest scientific research, directlyimpactingpatient outcomes.

You’lljoin aninternational, collaborative team spanning the Benelux, Nordics, and beyond. Locally, you will work closely with SalesandCustomer Successcolleagues, in a culture defined bytrust, teamwork, and long-term relationships.

About the Role

As aSenior Account Manager, you will take ownership of an established client portfolio across the Benelux, with a strong focus on Belgium (including Wallonia)and the Netherlands.

This is astrategic,value-basedsales role where success is defined byretentionand sustainable growth. You will engage with high-level stakeholders such as physicians, hospital leadership, and C-level decision-makers to position the value of our solutions.

WhatWillYouDo?

• Manage and grow a portfolio of existing healthcare clients (hospitals, universities, medical institutions)

• Drivecontract renewals and ensure high customer retentionIdentifyand develop cross-sell and upsell opportunities (e.g.Lexidrug)

• Build and manage yoursales pipeline, contributing to new business growth

• Deliver compellingvalue-based sales conversations with senior stakeholders

• Conduct regularclient visits to drive customer engagement (minimum 4 touchpoints per year, including on-site visits)

• Analyze usage data tooptimizeadoption anddemonstrateROI

• Collaborate closely withCustomer Success on onboarding, training, and customer engagement

• Maintainaccurateactivitytracking and pipeline management in Salesforce (CRM)

• Stay on top of market developments (including AI innovations) and translate them into customer value

What Makes This Role Interesting?

• Market leader position: Work with a product that dominates the market and truly makes a difference in patient care

• Strategic impact: Engage in meaningful, high-level discussions that influence healthcare outcomes

• Relationship-driven sales: Focus on long-term partnershipsand value-based selling

• International exposure:Collaborateacrossregions

• High ownership: Manage your own territory and customer strategy

• Content-driven conversations: Combine commercial skills with medical and scientific insights

YourProfile

• Fluency inDutch, French and English is required

• Minimum5 years of experience in account managementand/or field sales

• Proven experience selling SaaS / software solutions. Experience in thehealthcare / medical / clinical solutions sector is considered a plus but not required.

• Strongtrack recordin value-based selling and negotiating at senior (C-level) stakeholders

• Experience working with CRM systems (Salesforce)

• Excellentcommunicationandpresentationskills

Youarealso:

• A strong relationship builder who inspires trust at all levels

• Confident and resilient in complex negotiation environments

• A team player who thrives in a collaborative and supportive culture

• Authentic, reliable, and motivated by long-term success rather than quick wins

WhyYou’llLove This Role

• Astrategic and stable value-based sales role with long-term impact

• The opportunity to work for aglobally recognizedclinical solutionsleader

• A collaborative and supportive team environment

• Opportunities to deepen yourexpertiseand grow within ahigh-value solution portfolio

• A hybrid working model withflexibility and autonomy; office days in Alphen a/d Rijn combined with work from home and regular travel across the Netherlands and Belgium

• Competitive salary with aperformance-based bonus structure

• Companycar, laptop,andphone

Ready to Make an Impact?

Ifyou’repassionate about healthcare, skilled in strategic sales, and ready to make a real difference in a high-impact environment,we’dlove to hear from you.

Apply today and help shape the future of clinical decision-making acrossthe Benelux.

For questions, please contact Anne-Lise Bosmans, Senior Talent Acquisition Partner ([email protected]).

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.