{"id":3878684,"url":"https://alion.io/job/wifinity-core-platform-engineer","title":"Core & Platform Engineer","company":{"id":450144,"name":"Wifinity","domain":"wifinity.co.uk","url":"https://alion.io/company/wifinity","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"BGP","optional":false},{"name":"FortiGate","optional":false},{"name":"OSPF","optional":false},{"name":"Python","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Wireshark","optional":false},{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-11-06T17:28:57Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-06T22:15:45Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About us:\n We’re a UK-based managed internet provider delivering B2C & B2B connectivity solutions for organisations and their customers.\nAt Wifinity, we’re passionate about providing the most reliable, high-speed broadband and site-wide WiFi networks for modern living. We focus on delivering secure, ultra-fast connectivity that meets the demands of today’s digital lifestyles. Whether in military accommodation, student housing, holiday parks, multi-tenant properties, or retirement communities.\nWe believe in delivering that experience sustainably. As a responsible broadband provider, we’re committed to reducing our environmental footprint through energy-efficient infrastructure, smart power management, and ongoing improvements.\nThe Opportunity:\n Reporting to the Core & Platform Manager, this role combines deep technical expertise with engagement in pre-sales and solutions. You will be personally involved in the implementation of solutions for new Wifinity clients, as well as supporting complex incident and issue resolution on our existing network.\nKey Areas of Focus:\n Your day-to-day role will consist of the following responsibilities:\nOwn and resolve high-impact incidents escalated from L1/L2 teams, including root cause analysis and post-incident reviews. \nLead configuration, monitoring, and maintenance of network systems including firewalls, SD-WAN, GPON, routing and WiFi platforms. \nReview and implement complex RFCs, ensuring minimal disruption and alignment with CAB processes. \nMaintain detailed records of incidents, resolutions, and network changes. \nContribute to internal knowledge bases and mentor junior staff. \nIdentify systemic issues and propose enhancements to tooling, workflows, and monitoring thresholds. \nKey contributor and workstream owner of Product Operations and Platform standards \nProvide strong representation within Network Operations’ Architecture Board \nYou would be expected to join on our on-call rota (one in four to six weekends) in the event that technical escalation beyond L2 capability is required outside of normal working hours. \nCollaborate with sales and solution architects to scope and design network solutions for new opportunities. \nProvide technical input into customer proposals, including BOMs, SLAs, and service design documentation. \nProvide Technical Input on both internal and external facing high & low level design documentation \nAttend customer meetings to support technical discovery and solution alignment. \nWork alongside our physical delivery team to implement complex customer-specific configurations. \nBuild trust with customers and internal teams through expert handling of complex queries, problems and incidents. \nMentor junior engineers and contribute to team development and knowledge sharing. \nYou will deliver all set targets to contribute to a successful business function in line with the strategic objectives. \nUndertake any other duties aligned to the scope and level of the role. \nAbout you:\nYou are a self-motivated problem solver with a passion for network operations and service excellence. Comfortable working independently and collaboratively, including occasional out-of-hours support. You are committed to mentoring and knowledge sharing across the NOC team.\nExperience:\nMinimum 5 years in a NOC or ISP/Telecoms environment, with proven success in incident resolution and escalation handling. \nExperience supporting pre-sales engagements and contributing to solution design. \nDeep understanding of LAN/WAN/WiFi, routing protocols (BGP, OSPF), and security platforms (e.g., Fortigate, RADIUS). \nFamiliarity with monitoring platforms, ticketing systems, and diagnostic tools (e.g., Wireshark, SNMP, syslog). \nExposure to cloud networking (AWS, Azure) and automation/scripting (Python, Bash) is a plus. \nDesirable\nCCNP, CWNA, ITIL Foundation, or vendor-specific certifications. (Wifinity deploy equipment from Ruckus, TP-Link, Adtran, Mikrotik and others). \nWe offer a competitive salary and benefits package, including an enhanced annual leave scheme starting at 25 days, with additional holiday entitlement awarded through length of service, alongside a remote-first working environment that gives our employees greater flexibility and supports a healthy work-life balance. Please be aware that the successful applicant to this role will receive an offer subject to the satisfactory completion of a basic DBS check.\nAt Wifinity we are committed to providing a positive environment in which individuals do not encounter bullying or harassment on the basis of protected characteristics which are identified by law (including sexual harassment).We are committed to treating candidates and employees with courtesy, dignity and respect.\nThis advert can be available in other formats (upon request) for those who require it, please contact  for assistance.","description_format":"text","description_chars":4871,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Internet Service Providers","Broadband"],"lifecycle":[{"event":"open","at":"2026-11-06T17:28:57Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-11-06T22:32:54+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":24,"reasons":["conf:0","win:early"],"computed_at":"2026-11-06T23:04:45Z"},"pay":null,"html_url":"https://alion.io/job/wifinity-core-platform-engineer","json_url":"https://alion.io/job/wifinity-core-platform-engineer.json","meta":{"generated_at":"2026-11-06T23:04:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2028,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":450144},"rest":"https://alion.io/mcp/rest/get_company?id=450144"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwifinity-core-platform-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwifinity-core-platform-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwifinity-core-platform-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wifinity-core-platform-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwifinity-core-platform-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3878684}},{"tool":"search_jobs","arguments":{"company":"wifinity.co.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3878684},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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