{"id":3283096,"url":"https://alion.io/job/wikimedia-foundation-community-management-associate","title":"Community Management Associate","company":{"id":6913,"name":"Wikimedia Foundation","domain":"wikimediafoundation.org","url":"https://alion.io/company/wikimedia-foundation","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"UTC-8 – UTC-5","utc_offset_min":-8,"utc_offset_max":-5},"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":62074,"max":93077,"currency":"USD","period":"year","gross":null,"usd_annual":93077},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Instagram","optional":false},{"name":"Wikipedia","optional":false},{"name":"YouTube","optional":false}],"status":"live","first_seen_at":"2026-06-26T19:17:20Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-27T05:37:54Z","board_verified":true,"closed_at":null,"days_open":122,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":122},"description":"The Wikimedia Foundation is seeking a Community Management Associate to engage online communities, help refine our brand voice, and build a vibrant, Gen Z-focused social media presence for Wikipedia and the Wikimedia Foundation.\nSitting on the Social Team within External Communications, you will bring energy and creativity to how we show up across platforms. From writing engaging comment copy and jumping on real-time cultural moments to surfacing stories from our global volunteer community, you will help connect Wikipedia with next-generation internet audiences.\nThis is a fast-moving, hands-on role perfect for someone who lives on social media, loves online culture, and is eager to test and learn. Preferred working time zones are UTC -8 to UTC -5 (Mexico, Columbia, Canada and United States)\nIdeally You Are:\n A Digital Culture Native: Plugged into emerging trends and short-form video culture (TikTok, Instagram Reels, YouTube Shorts) with a natural feel for Gen Z engagement.\nA Strong Communicator: Experienced in writing social comment copy and adapting brand tone across different platforms.\nAn Organized Framework Builder: Eager to help draft clear community playbooks, response protocols, and engagement guidelines.\nA Community Connector: Excited to interact directly with followers and surface stories from our global volunteer network.\nA Data-Aware Learner: Comfortable reviewing basic analytics and social listening insights to refine engagement tactics.\nKey Responsibilities\nCommunity Engagement & Copywriting\nAssist in writing daily social copy, managing comment sections, and executing reactive engagement on trending moments.\nSupport the development and documentation of community management playbooks and brand tone-of-voice guidelines.\nHelp identify, surface, and share inspiring stories from Wikipedia’s global volunteer community.\nTrends & Growth\nTrack short-form video trends, platform updates, and emerging formats to recommend fresh engagement opportunities.\nSupport testing of social listening and moderation tools to improve community response time.\nTracking & Operations\nMonitor channel activity, track audience sentiment, and assist with monthly performance reporting.\nParticipate in creative experimentation to see which copy and engagement styles resonate best.\nSkills & Experience\n1-3 years of hands-on experience in social media execution, community management, or digital storytelling.\nShort-Form Native: Active familiarity with TikTok, Instagram Reels, and YouTube Shorts.\nWriting & Moderation: Experience writing social copy, engaging in comment sections, or moderating online channels.\nBasic Tool Familiarity: Exposure to social management, analytics, or listening tools.\nGood Judgment: High emotional intelligence to navigate sensitive comments and know when to escalate risks.\nGlobal Mindset: Awareness of cross-cultural nuances and working with diverse global audiences.\nQualities That Matter to Us\nPassion for the Wikimedia mission and free knowledge.\nFlexibility working with distributed teams across time zones.\nA collaborative spirit, curiosity, and a real love for internet culture.\nAbout the Wikimedia Foundation\nThe Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. \nThe Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.\nAs an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.\nThe Wikimedia Foundation is a remote-first organization with staff members including contractors based 40+ countries*. Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture. The anticipated annual pay range of this position for applicants based within the United States is US$62,074 to US$93,077 with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience and location.\n*Please note that we are currently able to hire in the following:\nUS States: Arizona, California, Colorado, Connecticut, District of Columbia*, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico*, Rhode Island, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming (*US Territory or Federal District)\nFor US-based applicants: this position is part of the Communication Workers of America bargaining unit.\nCountries: Brazil, Canada, Colombia, France, Germany, Ghana, India, Indonesia, Italy, Kenya*, Mexico, Morocco, Netherlands, Poland, Singapore*, South Africa, Spain, Switzerland and the United Kingdom. Our non-US employees are hired through a local third party Employer of Record (EOR) and must have current work authorization in their location. (*citizens/permanent residents only)\nWe periodically review this list to streamline to ensure alignment with our hiring requirements.\nAll applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.\n If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at  or +1 (415) 839-6885.\nMore information\nU.S. Benefits & Perks\nApplicant Privacy Policy\nWikimedia Foundation\nWhat does the Wikimedia Foundation do?\nWhat makes Wikipedia different from social media platforms?\nOur Projects\nOur Tech Stack\nNews from across the Wikimedia movement\nWikimedia Blog\nWikimedia 2030","description_format":"text","description_chars":7357,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Nonprofits & Foundations","Q&A & Knowledge Platforms"],"lifecycle":[{"event":"open","at":"2026-10-26T17:25:05Z"}],"visa":[],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.458,"p_room":0.36,"age_days":122,"expected_fill_days":62,"reasons":["conf:0","win:tail","crowd:junior"],"computed_at":"2026-10-27T05:46:45Z"},"pay":{"stated_usd_annual":93077,"is_top_pay":true},"html_url":"https://alion.io/job/wikimedia-foundation-community-management-associate","json_url":"https://alion.io/job/wikimedia-foundation-community-management-associate.json","meta":{"generated_at":"2026-10-27T09:12:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10180,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6913},"rest":"https://alion.io/mcp/rest/get_company?id=6913"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwikimedia-foundation-community-management-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwikimedia-foundation-community-management-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwikimedia-foundation-community-management-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wikimedia-foundation-community-management-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwikimedia-foundation-community-management-associate"}]}