{"id":3681497,"url":"https://alion.io/job/wilderness-hubspot-integration-specialist","title":"HubSpot Integration Specialist","company":{"id":4468235,"name":"Wilderness","domain":null,"url":"https://alion.io/company/wilderness-4","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Simplify","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Johannesburg, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"n8n","optional":false},{"name":"Rest API","optional":false},{"name":"WhatsApp","optional":false},{"name":"Zapier","optional":false}],"status":"live","first_seen_at":"2026-10-01T00:00:00Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-05T15:19:42Z","board_verified":true,"closed_at":null,"days_open":35,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":35},"description":"PRIMARY PURPOSE\nWe’re looking for a HubSpot Integrations Specialist to build and maintain the technical connections between HubSpot and the wider systems that support our three core brands across B2C and B2B operations. This role focuses on joining up HubSpot with VOIP, WhatsApp, email infrastructure, our back-of-house operational systems, and data enrichment tools.\nYou’ll start by auditing our current integrations, understanding what exists today, where the gaps and risks are, and how well our systems are talking to each other. From there, you’ll help design and build a solid, well-documented integration foundation, before moving on to further enhancements: improved automations, better data flows, and new connections that help teams across the business work faster and with better information.\nThis is a hands-on, technically minded role for someone who understands HubSpot’s API and automation tools, is comfortable working with tools like Zapier alongside native or custom integrations and enjoys taking a system that has grown over time and making it more scalable and reliable.\nAs we scale, this role will naturally expand to cover a broader integrations roadmap, additional systems, and more advanced automation, while remaining grounded in a strong technical foundation and close partnership with the Head of CRM.\n*This position is based in Johannesburg or Cape Town\nDetailed Responsibilities\nIntegration Audit & Strategy\nAudit our existing HubSpot integrations across VOIP, WhatsApp, email, back-of-house systems and data enrichment tools to understand current state, coverage and gaps\nMap how data currently flows between HubSpot and connected systems, flagging where flows are manual, fragile or undocumented\nIdentify risks, inefficiencies and duplicated effort in the current integration landscape\nDevelop a prioritized integration roadmap, distinguishing quick wins, foundational fixes and longer-term enhancements\nRecommend the right integration approach for each use case (native HubSpot integrations, Zapier, middleware, or custom API-based solutions) based on reliability, cost and maintainability\nCore System Integrations\nBuild, maintain and troubleshoot the integration between HubSpot and our VOIP/telephony systems, ensuring call data, logs and recordings flow correctly into the CRM\nManage and improve the WhatsApp integration, supporting reliable two-way messaging and conversation history within HubSpot\nDesign and maintain integrations with our 2-3 internal back-of-house systems, ensuring accurate, timely data exchange to support operational teams\nImplement and manage data enrichment tool integrations to improve contact and company data quality across B2C and B2B pipelines\nEnsure integrations are built with our three core brands in mind, respecting the different data and workflow needs of each\nHubSpot API & Automation Development\nWork directly with the HubSpot API to build custom integrations and data syncs beyond out-of-the-box functionality\nDesign, build and maintain Zapier/N8N workflows (or equivalent automation tooling) to connect HubSpot with third-party systems\nBuild custom-coded workflow actions and webhooks where native tools fall short\nMonitor integration performance and set up error handling and alerting so issues are caught before they impact users\nKeep pace with new HubSpot API capabilities, connectors and platform updates relevant to our integration stack\nData Quality & Governance\nEstablish and maintain data mapping, validation and transformation standards across all integrated systems\nMonitor data quality across B2C and B2B pipelines and address root causes of data mismatches between systems\nSupport secure and compliant handling of customer data as it moves between systems\nKeep integration documentation up to date as systems change, covering architecture, data flows and troubleshooting steps\nCollaboration & Stakeholder Management\nPartner with the Head of CRM to align integration priorities with wider CRM and business strategy\nWork closely with internal teams to understand system requirements and dependencies\nLiaise with external vendors and integration partners where needed\nTranslate technical integration concepts clearly for non-technical stakeholders across sales, marketing and operations\nSupport the HubSpot Support Specialist team by escalating and resolving complex integration issues beyond level 1 troubleshooting\nCANDIDATE PROFILE\nQualification:\nHubSpot Certification (Sales, Marketing, or Service Hub)\n Experience:\n3+ years of CRM experience with HubSpot or a similar platform (e.g. Salesforce, Zoho, Dynamics), including hands-on use of APIs\nProven experience building and maintaining integrations using Zapier and/or similar automation tools\nPractical experience integrating CRM platforms with telephony/VOIP systems, messaging platforms (e.g. WhatsApp Business API) and email infrastructure\nExperience integrating a CRM with internal operational or back-of-house systems\nFamiliarity with data enrichment tools and their integration into a CRM environment\nWorking knowledge of REST APIs, webhooks, authentication and JSON data structures\nComfortable reading and writing basic scripts or custom code to extend integrations where needed\nStrong understanding of data mapping, transformation and data quality principles\nStrong analytical and systematic troubleshooting skills\nExcellent documentation habits and the ability to explain technical work to non-technical stakeholders\nSkills:\nTechnical: HubSpot API, workflow automation, Zapier/iPaaS tooling, webhooks, OAuth, JSON, custom scripting, data mapping and transformation\nSystems Integration: VOIP/telephony, WhatsApp Business API, email infrastructure, internal back-of-house systems, data enrichment platforms\nProblem-Solving: Systematic auditing, root cause analysis, architecture and solution design\nData Governance: Data quality monitoring, validation, compliant data handling\nCommunication: Technical documentation, stakeholder management, translating complexity into simple terms\nCollaboration: Cross-functional teamwork with CRM, IT, and operational teams; vendor management\n\nInterests:\nA passion for wildlife and a commitment to sustainability and conservation.\nApply for this position with us on WhatsApp. Simply send the word ‘Hi’ to 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