{"id":2084529,"url":"https://alion.io/job/wiley-account-managerexecutive","title":"Account Manager/Executive","company":{"id":1990,"name":"Wiley","domain":"wiley.com","url":"https://alion.io/company/wiley","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tokyo, Japan"],"countries":["JP"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Cognos","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-08-12T00:00:00Z","employer_posted_date":"2026-08-12","last_verified_at":"2026-10-22T17:44:10Z","board_verified":true,"closed_at":null,"days_open":73,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":73},"description":"Job Description:\nWe believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.\nAbout the Role:\nThe Account Manager/Executive is responsible for delivering sales targets by developing and executing effective commercial strategies. This role manages and expands key distributor and account relationships, using strong market insight and relationship-building skills to shape demand and identify growth opportunities. The position leads the full sales cycle, including proposal development, negotiation of orders, promotions, and commercial terms, while ensuring smooth day-to-day customer operations. A core focus of the role is to cultivate and maintain strong, long-term customer partnerships that support sustainable business growth.\nHow you will make an impact:\nManage and expand key accounts\nDrive revenue growth by executing targeted sales plans for assigned key accounts.\nUse sales and order trend analysis to proactively identify and pursue upsell and new product opportunities.\nCoordinate closely with internal teams and customers to progress opportunities and resolve issues.\nCreate high-impact proposals that address customer needs and convert opportunities.\nMaintain strong, effective customer relationships to support repeat and incremental business.\nService Adoption Accounts\nDrive adoption of print and digital solutions by building and maintaining strong relationships with professors.\nOversee the order and adoption process, with a focus on digital solutions such as WileyPlus.\nCoordinate WileyPlus product onboarding and training to ensure effective usage and adoption.\nSales and marketing Support\nProvide timely and accurate support on orders received, including responses to enquiries on pricing, stock availability, and other related issues.\nCollaborate closely with overseas colleagues to ensure sales operations run smoothly and efficiently.\nDisseminate new product information to Key Contacts in a timely manner.\nWork closely with the marketing team to support and execute marketing activities as required.\nCustomer Insights\nProvide analysed and evaluated insights on products, customers, markets, and potential customers through qualitative and quantitative research and data analysis.\nTranslate customer needs and experiences into actionable recommendations to address business challenges and support the development of effective growth proposals.\nMeasurement, results and reporting\nDefine and deliver agreed KPIs in line with business objectives.\nGather and clarify reporting requirements from stakeholders.\nTranslate reporting needs into clear, actionable dashboards and reports.\nEstablish appropriate metrics for each objective and regularly measure, analyse, and report performance.\nCorporate Responsibilities\nAdhere to all company policies and procedures.\nDemonstrate initiative in performing duties and continuously review current work practices, recommending improvements to enhance efficiency\nWhat we look for:\nBachelor’s degree or equivalent\n\nAt least 1 years of experience in sales and marketing/business development roles in using analytics\n\nExperience in education sector would be ideal\n\nDynamic Professional who can Identify opportunities to solve problems and develop plan that will benefit and grow the business\n\nField-based experience, with a strong analytical approach in looking for ways to solve problems and possess good track record of growing the business and exceeding goals.\n\nInnovates, implements and executes strategies to achieve sales goals set for proposals/project\n\nMust be pro-active and initiative; possess strong persuasion and negotiation skills, strong interpersonal skills\n\nMust be proficient in use MS Office, SalesForce, Cognos and CORE tools for Analysis, as well as internet use for searching and research and email\n\nSpeaks and writes English and Japanese fluently\n\nWe power infinite possibilities.\nFor more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.\nWe're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.\nHere, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything. \nWiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact  for assistance.\nWe are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.\nWe are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for United Kingdom, Canada and USA based roles.\nWhen applying, please attach your resume/CV to be considered.\n\n#LI-YZ1","description_format":"text","description_chars":6516,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Japanese","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Growth opportunities","Professional development"],"hiring_locations":[{"name":"Japan","iso":"JP","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","Media & Entertainment","Publishing"],"lifecycle":[{"event":"open","at":"2026-10-08T11:34:37Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.387,"p_room":0.28,"age_days":73,"expected_fill_days":22,"reasons":["conf:36","velocity","win:tail","crowd:junior"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/wiley-account-managerexecutive","json_url":"https://alion.io/job/wiley-account-managerexecutive.json","meta":{"generated_at":"2026-10-24T16:41:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24173,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1990},"rest":"https://alion.io/mcp/rest/get_company?id=1990"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwiley-account-managerexecutive"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwiley-account-managerexecutive"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwiley-account-managerexecutive"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wiley-account-managerexecutive\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwiley-account-managerexecutive"}]}