{"id":4108497,"url":"https://alion.io/job/wiley-operations-data-product-manager-applied-research-intelligence","title":"Operations & Data Product Manager – Applied Research Intelligence","company":{"id":1990,"name":"Wiley","domain":"wiley.com","url":"https://alion.io/company/wiley","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":90,"open_postings":5,"ghost_share":0,"stale_share":0.4,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom","United States"],"countries":["GB","US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":89100,"max":127700,"currency":"USD","period":"year","gross":null,"usd_annual":127700},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-11-11T22:56:37Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T22:56:37Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.\nAbout the Role:\nThe AI Data & Operations Product Manager is a hybrid data analytics and product management role that serves as the product owner for ARI Commercial Operations’ internal data products, operational tooling, and future Business Administration capabilities.\nThe role delivers immediate value through operational data analysis, custom dashboard development, and trusted reporting, while defining the long-term roadmap for the systems, workflows, controls, and administrative capabilities required to scale Applied Research Intelligence (ARI) products and commercial processes.\nRole Purpose\nARI Commercial Operations executes customer and partner commitments while building the operational systems, processes, and controls needed to scale ARI products, platforms, and partnerships.\nThis position connects those priorities by combining hands-on analytics with ownership of the internal tooling roadmap.\nThe role supports the Commercial Operations function through two interconnected outcomes:\nOperations Product Management\nDefine and prioritize the roadmap for internal tools and business administration capabilities that reduce manual work and enable operations to scale alongside ARI product maturity and customer adoption.\nData & Decision Support\nCreate reliable, timely, and decision-ready visibility across content delivery, partner ingestion, content availability, operational readiness, and process performance.\nHow You Will Make an Impact:\nInternal Tools Product Management\nOwn the roadmap and prioritized backlog for internal operational tooling used by ARI Commercial Operations.\nTranslate current-state pain points and future business requirements into product requirements, user stories, process flows, data requirements, acceptance criteria, and measurable outcomes.\nLead discovery with Sales, Engineering, and Operations users to understand workflows, control points, handoffs, failure modes, and automation opportunities.\nPrioritize solutions that move routine tasks from developer-only execution to secure, governed self-service for authorized Operations users.\nPartner with Product Management and Engineering to align internal tooling dependencies with the broader ARI platform roadmap, while maintaining clear ownership boundaries between customer-facing product strategy and internal operational systems.\nOperational Data, Analytics & Dashboards\nDesign, build, and maintain custom dashboards for content delivery, partner ingestion, content inventory, and operational readiness.\nPerform ad hoc and recurring analyses to identify bottlenecks, exceptions, data-quality issues, process variation, and opportunities for improvement.\nPartner with Data and Engineering teams to source, model, reconcile, and validate data from relevant operational systems.\nCross-Functional Leadership & Process Improvement\nServe as the primary translator between ARI Commercial Operations and technical delivery teams for operational data and internal tooling needs.\nFacilitate requirements workshops, roadmap reviews, process mapping, prioritization, and decision forums with Operations, Product, Engineering, Data, Commercial, Partnerships, Licensing, and related teams.\nUse process and performance data to identify and lead targeted improvements that reduce cycle time, increase accuracy, strengthen controls, and improve scalability.\nCreate clear documentation, operating procedures, data dictionaries, release notes, and training materials for newly delivered capabilities.\nMonitor delivered solutions against adoption, quality, efficiency, and control objectives, incorporating lessons learned into the internal tooling roadmap.\nExpected Outcomes in Year 1\nComplete a prioritized, multi-phase roadmap for internal operational tooling and ARI Business Administration modules.\nLaunch and sustain trusted operational dashboards that replace or materially reduce manual delivery, ingestion, and content availability reporting.\nDeliver initial self-service operational capabilities that reduce manual handoffs and dependency on Engineering for routine administrative tasks.\nEstablish a governed backlog, requirements process, acceptance framework, and release cadence for Operations tooling.\nDocument the target-state data model, system interactions, and ownership boundaries required to support future ARI platform operations.\nWhat We Look For\nExperience spanning product management, data analytics, operations, or a closely related discipline, with evidence of operating effectively across both data and product responsibilities.\nDemonstrated ability to translate ambiguous business problems into structured requirements, product roadmaps, prioritized backlogs, and measurable delivery plans.\nExperience partnering with Engineering or Data teams on integrations, APIs, workflow automation, internal tools, or enterprise systems.\nAbility to map complex end-to-end processes, identify control and ownership gaps, and redesign workflows for scale.\nExcellent written, visual, and verbal communication skills, including the ability to present technical and operational concepts to senior business stakeholders.\nAbility to work independently in a fast-moving, cross-functional environment with evolving products, processes, and organizational needs.\nNice to Have\nHands-on experience developing dashboards and analytical products using a modern BI or data visualization platform.\nStrong working knowledge of SQL, data modeling, data quality, metric definition, and analytical problem-solving.\nWhy This Role Matters\nARI is moving from high-touch content delivery toward a broader portfolio of AI platforms, knowledge feeds, data products, APIs, and recurring commercial relationships.\nThis role ensures that the internal operating environment evolves at the same pace. By combining strong data capabilities with disciplined product management, the AI Data & Operations Product Manager will create the visibility, workflows, controls, and administrative capabilities required for ARI Commercial Operations to support growth without proportional increases in manual effort or operational complexity.\nWe power infinite possibilities.\nFor more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.\nWe're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.\nHere, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything. \nWiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact  for assistance.\nWe are proud that our workplace promotes continual learning and internal mobility. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.\nWe are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles in the United Kingdom, Canada, USA, Austria, Czechia, Denmark, France, Greece, Italy, Netherlands, Romania, or Spain. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.\nWhen applying, please attach your resume/CV to be considered.\nSalary Range:\n89,100.00 USD to 127,700.00 USD\n\n#LI-SC1","description_format":"text","description_chars":8890,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["EdTech Platforms","Publishing"],"lifecycle":[{"event":"open","at":"2026-11-11T22:56:37Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":31,"reasons":["conf:2","win:early"],"computed_at":"2026-11-12T01:06:56Z"},"pay":{"stated_usd_annual":127700,"is_top_pay":false},"html_url":"https://alion.io/job/wiley-operations-data-product-manager-applied-research-intelligence","json_url":"https://alion.io/job/wiley-operations-data-product-manager-applied-research-intelligence.json","meta":{"generated_at":"2026-11-12T01:06:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2612,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1990},"rest":"https://alion.io/mcp/rest/get_company?id=1990"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwiley-operations-data-product-manager-applied-research-intelligence"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwiley-operations-data-product-manager-applied-research-intelligence"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwiley-operations-data-product-manager-applied-research-intelligence"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wiley-operations-data-product-manager-applied-research-intelligence\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwiley-operations-data-product-manager-applied-research-intelligence"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4108497}},{"tool":"search_jobs","arguments":{"company":"wiley.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4108497},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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