Quality Engineer

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.

About the Role:

Wiley Science Solutions develops trusted scientific software and data products used by researchers worldwide. Our core platform, KnowItAll, is a mature Windows application, complemented by an expanding ecosystem of cloud-based services, including a Data Repository and modern APIs.

As a Quality Engineer, you will play a critical role in ensuring quality across both legacy desktop workflows and modern web/API platforms. You will design scalable, maintainable test automation, strengthen regression coverage, and collaborate closely with engineering and product teams to ensure predictable, high-confidence releases as our portfolio grows.

How will you make an impact:

Testing Activities

• Design, develop, and execute manual and automated test cases, scenarios, and scripts.
• Perform functional, system, regression, integration, and user acceptance testing.
• Conduct API, interface, data transfer, and web-services testing using tools such as Swagger, Postman.
• Execute end-to-end Software Testing Life Cycle (STLC) tasks including defect logging, verification, and root cause analysis (Desktop, web, APIs).
• Own and enhance test coverage across desktop applications, web interfaces, and backend services
• Proactively identity quality gaps and drive continuous improvement.

Test Planning, Process & Documentation

• Produce high-quality defect reports with clear reproduction steps, expected vs. actual results, and impact analysis.
• Identify systemic issues such as flaky tests, regression patterns, and high-risk areas.
• Recommend pragmatic improvements to improve product quality and team efficiency.

Tools & Technology

• Hands-on experience building and maintaining automation frameworks using one or more of the following: Cypress, Playwright, Selenium (JAVA), TestNG ,WinAppDriver or AI-assisted testing tools.
• Use Jira to manage sprint-based testing artifacts and TestRail for structured test execution.
• Utilize AWS Cloud environments and CI/CD tools such as Maven, and GitHub. Support execution of automated testing based on program needs and manager discretion.
• Support execution of automated testing based on program needs and manager discretion.

What we’re Looking For:

• Proven QA experience in testing software products, including functional, integration, and regression testing, as well as defect analysis
• Hands-on experience with test automation using modern frameworks; tooling flexibility is acceptable, with a strong focus on reliability and maintainability
• Experience testing web applications and REST APIs, including functional validation, edge case testing, and data setup/teardown
• Strong experience working in Agile Scrum environments
• Excellent collaboration skills, with the ability to translate requirements into clear, testable scenarios
• Ability to work closely with engineers to clarify expected behavior and convert it into repeatable, automated tests
• Excellent written communication skills and a disciplined approach to documentation

Nice to Have (Strongly Valued)

• Experience testing Windows desktop applications, particularly complex or long-lived systems
• Experience with data-intensive workflows involving large datasets or file-based systems
• Familiarity with scientific software, analytical instrumentation, or laboratory data workflows
• Experience improving CI/CD pipelines and enhancing test reliability, including reducing test flakiness, improving logging, and maintaining stable test data
• Experience planning and executing performance, load, and scalability testing to identify bottlenecks, validate system behavior under stress, and ensure reliable performance in production-like environments

We power infinite possibilities.

For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.

We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.

Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.

We are proud that our workplace promotes continual learning and internal mobility. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for United Kingdom, Canada and USA based roles.

When applying, please attach your resume/CV to be considered.