{"id":3891722,"url":"https://alion.io/job/wiley-sales-coordinator-2","title":"Sales Coordinator","company":{"id":1990,"name":"Wiley","domain":"wiley.com","url":"https://alion.io/company/wiley","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":4,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Oxford, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":25353,"max":31384,"currency":"GBP","period":"year","gross":null,"usd_annual":41947},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-11-06T21:40:59Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-07T03:01:15Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.\nAbout the Role:\nThe Sales Coordinator is part of Wiley’s Global Sales Administration (GSA) team and plays a vital role in supporting our commercial sales activities. We are looking for an experienced administrator to provide end-to-end sales and operational support to the Licensing and Permissions business. This role supports global corporate customers and our b-t-b sales teams, ensuring that licensing activities are delivered efficiently, accurately, and in line with internal policies and governance. The Sales Coordinator works closely with sales colleagues to keep processes running smoothly, contributes to a high standard of customer service, and helps enable revenue generation by ensuring timely and reliable administrative support.\nJob Responsibilities:\nProvide comprehensive sales administration support to the Licensing and Permissions team, helping ensure deals progress smoothly from enquiry through to invoicing and payment.\nAct as a first point of contact for customers by managing shared inboxes, responding to enquiries, and triaging licensing requests appropriately.\nCoordinate closely with internal sales teams to deliver timely information and service that improves customer satisfaction and supports commercial outcomes.\nMaintain accurate data and reporting across systems such as Salesforce and the Wiley Global Rights Database (GRD). \nSupport compliance with internal policies, governance standards, and established licensing processes.\nManage a varied workload effectively, prioritizing tasks across customer support, reporting, invoicing, and administrative activities. \nManage shared email inboxes and provide professional, timely responses to customer and partner enquiries.\nSupport deal setup, license creation and amendments, invoicing, payment follow-up, and sales reporting.\nUpdate and maintain customer, license, and deal information in Salesforce and GRD. \nWork with Global Sales Partnerships and Finance colleagues to support royalty processing and allocation.\nCompiling standard and ad hoc business reports as needed. \nCommunicating with Account Mangers, Sales Support colleagues, Sales Admin Team Manager and others as required. \nRequired Qualifications:\nMust have excellent written and oral English communications skills.\nPrevious experience within a sales administration role would be advantageous but not essential. \nAttention to detail and ability to prioritize is a key requirement. . \nAbility to work in a fast-paced environment with periods of high workload due to sales cycles with peak times. \nExperience with Excel. \nAbility to work with cross functional teams. \nPreferred Qualifications:\nGraduate or higher education degree.\nProficiency in another European language is desirable; able to compose informative and grammatically correct reports.\nExperience with Salesforce.com and/or Contract Lifecycle Management System.\nPrior sales experience.\nWe power infinite possibilities.\nFor more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.\nWe're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.\nHere, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything. \nWiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact  for assistance.\nWe are proud that our workplace promotes continual learning and internal mobility. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.\nWe are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles in the United Kingdom, Canada, USA, Austria, Czechia, Denmark, France, Greece, Italy, Netherlands, Romania, or Spain. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.\nWhen applying, please attach your resume/CV to be considered.\nSalary Range:\n25,353.25 GBP to 31,384.41 GBP\n\n#LI-MS1","description_format":"text","description_chars":5684,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Professional development"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["EdTech Platforms","Publishing"],"lifecycle":[{"event":"open","at":"2026-11-06T21:40:59Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":31,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-11-07T05:47:08Z"},"pay":{"stated_usd_annual":41947,"is_top_pay":false},"html_url":"https://alion.io/job/wiley-sales-coordinator-2","json_url":"https://alion.io/job/wiley-sales-coordinator-2.json","meta":{"generated_at":"2026-11-07T21:29:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":34759,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1990},"rest":"https://alion.io/mcp/rest/get_company?id=1990"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwiley-sales-coordinator-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwiley-sales-coordinator-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwiley-sales-coordinator-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wiley-sales-coordinator-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwiley-sales-coordinator-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3891722}},{"tool":"search_jobs","arguments":{"company":"wiley.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3891722},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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