{"id":3855816,"url":"https://alion.io/job/wiley-security-coordinator","title":"Security Coordinator","company":{"id":1990,"name":"Wiley","domain":"wiley.com","url":"https://alion.io/company/wiley","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":4,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Administrative","role_family":"Administrative","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hoboken, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":57300,"max":76366,"currency":"USD","period":"year","gross":null,"usd_annual":76366},"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false}],"status":"live","first_seen_at":"2026-11-05T00:00:00Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-06T21:40:59Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.\nAbout the Role:\nThe Security Coordinator is Wiley’s primary onsite resource for physical security and crisis readiness at its Hoboken headquarters. The role combines ownership of daily site security activities with access control, security technology support, incident follow-up, and coordination with Wiley’s contracted security integrator. The Coordinator also supports the Crisis Management Operations Center (CMOC) and, when needed, assists with crisis management efforts affecting other Wiley global locations.\nThis is an individual contributor role. The Coordinator independently handles established processes and routine incidents, helps improve procedures, and coordinates work across teams, escalates significant incidents, policy exceptions, safety matters, and changes to security standards to Global Physical Security leadership.\nJob Responsibilities:\nAccess Control and Badging\nReview and fulfill physical access requests for colleagues, contractors, and vendors, including badge issuance, clearance changes, and deactivation in C•CURE 9000.\nServe as the primary Hoboken contact for badge and access questions, resolving requests and escalating exceptions.\nSupport colleague onboarding and departures by issuing, recovering, and securely destroying badges, and verifying that access is removed when required.\nConduct periodic access reviews and badge audits; investigate expired credentials, unusual clearances, inactive cardholders, and other discrepancies.\nMaintain accurate badge records and inventory, track requests and turnaround times, and coordinate replenishment before supplies become critical.\nAssist with access requests, credential fulfillment, and data reviews for other Wiley locations as assigned.\nHoboken Security Operations\nConduct daily inspections of Wiley-occupied floors, identify security and safety concerns, and document corrective actions through resolution or escalation.\nCoordinate with building security and internal teams on visitor access, property removal passes, onsite events, and access needs outside routine arrangements.\nCheck the operational status of cameras, alarms, access control devices, locks, and door hardware; perform initial troubleshooting and arrange repairs.\nSupport security planning and onsite coordination for executive visits, Board of Director meetings, and other conference center events requiring additional attention.\nProvide practical recommendations on site-specific vulnerabilities, recurring access issues, and opportunities to strengthen procedures.\nSecurity Platforms and Technology\nUse C•CURE 9000 and Victor to review access activity, assess alarms, retrieve video, troubleshoot routine issues, and support authorized system inquiries and investigations.\nUse Crisis24 Horizon and other approved tools to review alerts and information relevant to Wiley colleagues, facilities, and operations.\nDocument system faults, support requests, and corrective actions in Wiley's designated tracking systems, and troubleshoot with vendors as needed.\nAssist with testing system changes, badge printers, cameras, access control equipment, and emergency notification tools; report defects and verify completed repairs.\nMaintain accurate Hoboken site information, system records, and operating instructions for Global Physical Security and CMOC.\nIdentify recurring faults or data quality issues and work with CMOC, IT, and the security integrator to support resolution.\nSecurity Integrator and Vendor Coordination\nServe as the primary onsite contact for Wiley’s contracted security integrator during Hoboken service calls, preventive maintenance, system testing, and approved installations.\nEnsure routine preventive maintenance schedules are established and maintained for security systems and equipment, coordinating with security integrators to track completion and resolve identified issues.\nDocument equipment issues, provide relevant site and system information, and coordinate access to affected areas.\nMonitor onsite work against the approved scope, communicate progress and delays, and escalate proposed scope changes or unexpected costs for approval.\nTest repaired or installed equipment with the integrator, document the results, and follow up on unresolved issues.\nCoordinate with building management, IT, and other Wiley teams when security work affects shared infrastructure or site operations.\nMaintain a record of open service issues and help verify that completed work addresses the original problem.\nCrisis Management and Emergency Preparedness\nServe as the onsite security contact for incidents affecting Hoboken, coordinating with building management, emergency responders, CMOC, and Wiley stakeholders.\nReview alerts and available information for events that may affect Wiley colleagues or operations. Assess potential impacts, verify key facts, and escalate significant developments under established procedures.\nProvide timely situation updates and support incident documentation, colleague accountability, welfare checks, and approved emergency communications.\nAssist with evacuations, shelter-in-place events, severe weather responses, medical emergencies, and other disruptions affecting the Hoboken office.\nSupport CMOC, Regional Crisis Managers, and Global Physical Security during incidents affecting other Wiley locations when requested. Assistance may include gathering and verifying information, contacting designated local stakeholders, preparing situation updates, and tracking assigned actions.\nLead and oversee Hoboken’s Fire Warden, Fire Evacuation, and Medical Teams, coordinating training, emergency preparedness, drill readiness, and follow-up actions.\nIdentify site vulnerabilities, recurring incidents, and access or occupancy trends that may inform security assessments and crisis preparedness.\nIncident Support and Investigations\nDocument and follow up on routine security incidents, gathering access records, video, statements, and other relevant information as directed.\nConduct preliminary reviews of minor incidents, establish a clear timeline of events, and identify matters requiring escalation to Global Physical Security leadership, HR, Legal, or law enforcement.\nHandle incident information discreetly, limit access to those with a business need, and preserve records in accordance with Wiley procedures.\nPrepare concise incident summaries with findings, outstanding questions, recommended next steps, and assigned follow-up actions.\nReporting, Training, and Continuous Improvement\nProvide regular updates on access requests, audits, incidents, equipment issues, vendor work, emergency preparedness, and outstanding actions.\nPrepare operational data and summaries that help Global Physical Security identify trends and measure service performance.\nProvide practical guidance to colleagues and designated site contacts on badge procedures, visitor access, incident reporting, and emergency processes.\nHelp keep local procedures current and share lessons learned with CMOC and other Global Physical Security colleagues.\nSupport approved Global Physical Security projects and initiatives as assigned.\nRequired Qualifications:\n4 - 6 years’ experience in corporate security, law enforcement, the military, or a related field, with responsibilities spanning access control, incident response, and stakeholder support.\nWorking knowledge of access control, video surveillance, incident management, and emergency procedures.\nAbility to assess information from multiple sources, document findings accurately, prioritize competing needs, and recognize when immediate escalation is required.\nStrong written and verbal communication, sound judgment, discretion, and composure under pressure.\nAbility to coordinate effectively with colleagues, building management, vendors, and emergency responders.\nAbility to work onsite in Hoboken five days per week, Mon-Fri, during the established schedule, and respond to site emergencies as needed.\nAbility to stand or walk for extended periods, use stairs, bend, reach, and lift up to 25 pounds, with or without reasonable accommodation.\nPreferred Qualifications:\nBachelor's degree.\n6-10 years’ experience in corporate security, law enforcement, the military, or a related field.\nExperience with C•CURE 9000, Victor, Crisis24 Horizon, or comparable platforms.\nExperience supporting crisis response, emergency drills, access audits, security integrator coordination, or investigations.\nRelevant security or emergency management training or certifications, such as ASIS CPP or PSP, FEMA emergency management courses, or CPR/First Aid/AED certification.\nWe power infinite possibilities.\nFor more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.\nWe're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.\nHere, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything. \nWiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact  for assistance.\nWe are proud that our workplace promotes continual learning and internal mobility. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.\nWe are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles in the United Kingdom, Canada, USA, Austria, Czechia, Denmark, France, Greece, Italy, Netherlands, Romania, or Spain. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.\nWhen applying, please attach your resume/CV to be considered.\nSalary Range:\n57,300.00 USD to 76,366.66 USD\n\n#LI-MS1","description_format":"text","description_chars":11385,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["EdTech Platforms","Publishing"],"lifecycle":[{"event":"open","at":"2026-11-06T06:19:48Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":35,"reasons":["conf:0","win:early"],"computed_at":"2026-11-06T22:14:58Z"},"pay":{"stated_usd_annual":76366,"is_top_pay":false},"html_url":"https://alion.io/job/wiley-security-coordinator","json_url":"https://alion.io/job/wiley-security-coordinator.json","meta":{"generated_at":"2026-11-06T22:14:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":130,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1990},"rest":"https://alion.io/mcp/rest/get_company?id=1990"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwiley-security-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwiley-security-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwiley-security-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wiley-security-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwiley-security-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3855816}},{"tool":"search_jobs","arguments":{"company":"wiley.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3855816},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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