{"id":2084450,"url":"https://alion.io/job/wiley-solutions-operations-coordinator","title":"Solutions Operations Coordinator","company":{"id":1990,"name":"Wiley","domain":"wiley.com","url":"https://alion.io/company/wiley","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India","New Delhi, India","Noida, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7500,"max_usd":19500,"period":"year","method":"role_country_seniority_unknown","sample_n":13},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"Power Automate","optional":false}],"status":"live","first_seen_at":"2026-10-07T00:00:00Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-10T23:09:40Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.\nAbout the Role:\nThe Solutions Operations Coordinator will provide day-to-day operational support to Wiley’s Editorial Management Solutions team within Research Publishing. The role involves coordinating communications, maintaining feedback repositories, organising meetings and shared workspaces, tracking pilots and releases, and supporting key operational projects.\nThis position requires excellent organisational and communication skills, strong attention to detail, and the ability to manage multiple trackers and follow up proactively with stakeholders. The role will collaborate with global, cross-functional teams to ensure information, documentation, and operational activities remain organised and progress through to completion.\nHow you will make an impact:\nSupport team communications and resource navigation, including coordinating newsletters and helping stakeholders understand how existing resources fit together.\nCoordinate meetings and maintain shared workspaces, including collating agendas, managing Teams spaces, and following up on agreed actions.\nMaintain the feedback repository and support interim integrity reporting to ensure information remains accurate and up to date.\nMaintain registers for pilots and limited releases, tracking activities through to completion and coordinating configuration and rollout activities with relevant teams.\nFollow up with stakeholders to ensure actions related to pilots and limited releases are completed on time.\nProvide operational support to manager-led screening projects, including collating materials, maintaining documentation, and recording agreed outcomes.\nKeep project documentation and decisions organised and ready for implementation.\nCollaborate effectively with stakeholders across teams, locations, and time zones.\nWhat we are looking for:\nBachelor’s degree or equivalent relevant experience.\nExperience in an administrative, coordination, or operational support role.\nStrong organisational skills and excellent attention to detail.\nAbility to manage multiple trackers and follow up proactively with stakeholders.\nClear written and verbal communication skills, with strong proficiency in English.\nProficiency in Microsoft Office and Microsoft Teams.\nAbility to work independently on routine and detail-focused activities over sustained periods.\nResilience and adaptability when priorities change.\nAbility to work effectively with global stakeholders across different time zones.\nExposure to scholarly publishing, peer-review systems, or related editorial workflows would be an advantage.\nFamiliarity with Jira, Confluence, or similar tracking tools would be beneficial.\nExperience with Power Automate or similar workflow automation tools would be an advantage.\nCoursework or certifications in business administration, information systems, or project management would be desirable.\nWe power infinite possibilities.\nFor more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.\nWe're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.\nHere, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything. \nWiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact  for assistance.\nWe are proud that our workplace promotes continual learning and internal mobility. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.\nWe are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for United Kingdom, Canada and USA based roles.\nWhen applying, please attach your resume/CV to be considered.\n\n#LI-SG1","description_format":"text","description_chars":5451,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Professional development"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","Media & Entertainment","Publishing"],"lifecycle":[{"event":"open","at":"2026-10-08T11:34:37Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":20,"reasons":["conf:4","velocity","win:early"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/wiley-solutions-operations-coordinator","json_url":"https://alion.io/job/wiley-solutions-operations-coordinator.json","meta":{"generated_at":"2026-10-11T05:15:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4776,"day_limit":5000,"remaining_today":224,"minute_limit":60,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1990},"rest":"https://alion.io/mcp/rest/get_company?id=1990"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwiley-solutions-operations-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwiley-solutions-operations-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwiley-solutions-operations-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wiley-solutions-operations-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwiley-solutions-operations-coordinator"}]}