{"id":1954308,"url":"https://alion.io/job/wilhelmsen-central-customer-service-junior-coordinator","title":"Central Customer Service Junior Coordinator","company":{"id":1889607,"name":"Wilhelmsen","domain":"wilhelmsen.com","url":"https://alion.io/company/wilhelmsen","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":9,"ghost_share":0,"stale_share":0.778,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Szczecin, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":19500,"max_usd":36000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5190},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-06T11:36:55Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-24T11:30:59Z","board_verified":false,"closed_at":"2026-10-24T11:30:59Z","days_open":17,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":17},"description":"Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.\nA few words about our company:\nWilhelmsen Ships Service Polska (WSSP) is part of the Wilhelmsen Group, a global provider of services and products for the maritime industry for over 160 years. WSSP is one of 4 Wilhelmsen companies located in Szczecin. In Poland, we employ over 250 people in several departments. The entire Central Customer Service Team consists of over 50 people. Join us to feel a great atmosphere created by specialists who carry out their daily tasks with full commitment and passion. Additionally, you will collaborate with global teams in an international environment. Your work will primarily ensure the timely delivery of technical products to vessels.\nSupport us with:\nRegistering requests for quotations and purchase orders related to the maritime industry (received from customers) and verifying them for correctness and completeness of data\n\nContacting customers from local departments of our company to gather necessary order details and inform them about changes/requirements in orders, etc.\n\nChecking delivery possibilities in ports worldwide\n\nSearching for and actively using information in the system to verify non-standard orders placed by customers\n\nClose collaboration with local departments of our company worldwide and with the Order Processing Centre teams in Kuala Lumpur and Rio de Janeiro\n\nYou will thrive in this role if you have:\nCommunicative English (minimum B2 level), which apart from carrying out everyday tasks, allows you to interact with people from different parts of the world\n\nExperience in customer service and working with computer systems (knowledge of ERP systems will be a plus)\n\nA creative approach to addressing challenges that could arise in daily work (enabling you to fulfill all customer orders, even the non-standard ones)\n\nAttention to detail, logical thinking, and clear communication\n\nIdentification with values such as teamwork, continuous development, and respect for diversity\n\nBy joining us, you will receive:\nStandard benefits, including private medical care, Multisport card, group life insurance, fresh fruits and vegetables, and additionally:\n\nThe option of a hybrid work model after a trial period (3 days in the office / 2 days from home)\n\nModern office located in the city center\n\nComprehensive onboarding, interesting challenges and development opportunities\n\nAccess to the MultiLife platform (online webinars, free cinema tickets, access to the Legimi platform)\n\nSocial events, well-being initiatives - because life is not just about work - your comfort is important to us\n\nAbility to work using the English language\n\nEmployee referral program\n\nOnline English course\n\nAre you interested? Send your CV now and join our team!\n#WSS","description_format":"text","description_chars":2851,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Hybrid work","Life insurance"],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Sea Freight"],"lifecycle":[{"event":"open","at":"2026-10-06T11:36:55Z"},{"event":"close","at":"2026-10-24T11:30:59Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/wilhelmsen-central-customer-service-junior-coordinator","json_url":"https://alion.io/job/wilhelmsen-central-customer-service-junior-coordinator.json","meta":{"generated_at":"2026-11-06T00:01:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":80,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1889607},"rest":"https://alion.io/mcp/rest/get_company?id=1889607"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwilhelmsen-central-customer-service-junior-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwilhelmsen-central-customer-service-junior-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwilhelmsen-central-customer-service-junior-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wilhelmsen-central-customer-service-junior-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwilhelmsen-central-customer-service-junior-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1954308}},{"tool":"search_jobs","arguments":{"company":"wilhelmsen.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1954308},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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