{"id":1448846,"url":"https://alion.io/job/wilhelmsen-ship-agency-operations-supervisor","title":"Ship Agency Operations Supervisor","company":{"id":1889607,"name":"Wilhelmsen","domain":"wilhelmsen.com","url":"https://alion.io/company/wilhelmsen","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ho Chi Minh City, Vietnam"],"countries":["VN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9500,"max_usd":21000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5668},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-28T00:00:00Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-27T18:52:38Z","board_verified":true,"closed_at":null,"days_open":29,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":29},"description":"Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.\nWILHELMSEN PORT SERVICES\nSHIP AGENCY OPERATIONS SUPERVISOR, VIETNAM\nMain Responsibilities:\nManage and provide support to the operations department in handling vessel operations.\nRespond to ship owners/ ship masters and principals’ inquiries such as port information, port restriction/ PDA/ and give quotation for crew change/ ship repairing/ provision stores supply or others etc.\nEnsure smooth co-ordination between WPS and shippers/ consignees/ terminals/ stevedores.\nEnsure the application Customs/ Immigration, Quarantine, harbor master, Towage service pilot formalities and conforms to all local regulatory standards.\nArrange berth/ report discharging or loading cargo or other related things such as vessel’s damage, cargo damage etc. to principal while vessel’s stay in port/ service as per master required.\nPrepare all bills, including sub-agent's D/A, before they are processed by Dept. Manager.\nAttend to ad hoc assignments as directed by Operations Manager and prepare report on operations.\nMaintain good relations with customers, charterers, other agents and authorities.\nMaintain financial reports for Ship Agency. Ensure clients’ requirements & KPIs are met.\nAssure compliance with company’s operational policy, ensure effective control of operational costs\nQualifications:\nDiploma/ Degree, preferably in shipping operations. \nCertificate of Ship Agent is a must. \nManagerial experience is preferred.\nDeep knowledge and experience of shipping and vessel operations, husbandry services for at least 3 years.\nAble to work in a fast-paced environment.\nMust be able/ willing to work odd hours including weekends/ public holidays.\nProficient in Microsoft Office applications.\nAbility to work independently. Good interpersonal and communication skills.\nInterested candidates can send your latest resume, containing:\nEducation background\nDetailed work experience\nDate of availability\nCompensation:\nSalary can be negotiable with strong experience and high capability.\nThe shortlisted candidates will be notified.\nWork Location:\nWilhelmsen Port Services Co., Ltd.\nRoom 1609, Mapletree Business Center, No. 1060 Nguyen Van Linh Street,\nTan Hưng Ward\nHochiminh City, Vietnam\nPlease note that all positions at Wilhelmsen are subject to reference and ID checks. 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