{"id":1914422,"url":"https://alion.io/job/wilken-software-group-it-administratorin-client-services-it-client-services-engineer-wmd-modern-workplace","title":"IT Administrator*in Client Services / IT-Client Services Engineer (w/m/d) – Modern Workplace","company":{"id":51731,"name":"Wilken Software Group","domain":"wilken.de","url":"https://alion.io/company/wilken-software-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Personio","truth_index":{"grade":"B","score":82,"open_postings":27,"ghost_share":0.222,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":252,"computed_at":"2026-10-30T05:48:23Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Greven, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":51000,"max_usd":107000,"period":"year","method":"role_country_seniority_unknown","sample_n":184},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Windows","optional":false},{"name":"ITIL","optional":true},{"name":"ITSM","optional":true}],"status":"live","first_seen_at":"2026-09-03T12:00:00Z","employer_posted_date":null,"last_verified_at":"2026-09-03T12:00:00Z","board_verified":false,"closed_at":null,"days_open":57,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":57},"description":"## Deine Mission bei uns\nIT-Support, der den Unterschied macht.\nDu hältst unsere Kolleg\\*innen arbeitsfähig – schnell, nahbar, lösungsstark\nDu unterstützt remote und vor Ort bei Hardware, Software und Netzwerk\nDu richtest moderne Arbeitsplätze ein – OS, Standardsoftware, Peripherie\nDu managst Geräte: Notebooks, Mobile, Zubehör – Rechte & Benutzer\\*innen inklusive\nDu bringst Dich in Rollouts, Migrationen und Infrastruktur-Updates ein\nTickets priorisieren, dokumentieren und nachhaltig schließen. (Ticketbearbeitung, Fehleranalyse, nachhaltige Lösung von Clientproblemen)\nUrsachen finden, sauber fixen und Wissen in der KB teilen\nStandardisierung und Automatisierung im Client-Umfeld vorantreiben\nÜbergaben an 3rd Level/Eskalation strukturiert vorbereiten\n## Das bringst Du mit\nMehrjährige Praxis im 1st/2nd-Level-Support, inkl. Eskalationsprozessen\nSehr gute Kenntnisse in Microsoft 365, baramundi und Windows-Administration\nweitreichende / gute Erfahrung mit Azure AD (Benutzer- und Gruppenmanagement)\nEinführung, Betrieb und Weiterentwicklung moderner Arbeitsplatztechnologien\nAnalytik: Du löst komplexe Themen strukturiert und nachhaltig\nNice-to-haves\nITIL/ITSM-Know-how, gern ITIL Foundation\nTeilprojekt-Verantwortung bei Rollouts/Migrationen\nGrundwissen in Datenschutz und IT-Security\nPaketierung und Bereitstellung von Software\nMonitoring, Patch- und Update-Management\nSoft Skills\nServiceorientiert, lösungsorientiert, verbindlich, proaktiv.\nStark in Kommunikation – auch in kritischen Situationen.\nFreude an neuen Technologien, Weiterdenken, Modernisieren\nSelbstständig, priorisiert, teamfähig.\nLernbereit und offen für Neues.\nSprachen\nSehr gutes Deutsch und Englisch.","description_format":"text","description_chars":1678,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-05T15:13:00Z"}],"visa":[],"liveness":{"score":34,"band":"fade","label":"Fading","p_open":0.4,"p_active":0.838,"p_room":1,"age_days":56,"expected_fill_days":252,"reasons":["seen:56","win:early"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/wilken-software-group-it-administratorin-client-services-it-client-services-engineer-wmd-modern-workplace","json_url":"https://alion.io/job/wilken-software-group-it-administratorin-client-services-it-client-services-engineer-wmd-modern-workplace.json","meta":{"generated_at":"2026-10-30T15:16:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3051,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":51731},"rest":"https://alion.io/mcp/rest/get_company?id=51731"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwilken-software-group-it-administratorin-client-services-it-client-services-engineer-wmd-modern-workplace"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwilken-software-group-it-administratorin-client-services-it-client-services-engineer-wmd-modern-workplace"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwilken-software-group-it-administratorin-client-services-it-client-services-engineer-wmd-modern-workplace"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wilken-software-group-it-administratorin-client-services-it-client-services-engineer-wmd-modern-workplace\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwilken-software-group-it-administratorin-client-services-it-client-services-engineer-wmd-modern-workplace"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1914422}},{"tool":"search_jobs","arguments":{"company":"wilken.de","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1914422},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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