{"id":2050990,"url":"https://alion.io/job/william-mary-circulation-specialist","title":"Circulation Specialist","company":{"id":20196,"name":"William & Mary","domain":"wm.edu","url":"https://alion.io/company/w-and-m-news","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":92,"open_postings":16,"ghost_share":0,"stale_share":0.125,"repost_share":0,"time_to_fill_p50_days":73,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"Service Desk","optional":true}],"status":"live","first_seen_at":"2026-10-07T21:38:11Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-13T11:56:26Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Job Requisition:\nJR102127 Circulation Specialist (Open)Job Posting Title:\nCirculation SpecialistDepartment:\nCC00054 WM001 | SWEM | Swem Library OperatingJob Family:\nStaff - Library SupportWorker Sub-Type:\nRegular (benefited)Job Requisition Primary Location:\nWilliam & MaryPrimary Job Posting Location:\nPosting Location - William & MaryJob Description Summary:\nWilliam & Mary Libraries welcomes more than 600,000 visitors each year, and the Circulation team is often their first point of contact. We seek a Circulation Specialist who will serve as a knowledgeable, welcoming presence at the heart of Swem Library - someone who takes pride in excellent service, enjoys developing student employees, and keeps the daily operations of a busy academic library running smoothly.Reporting to the Head of Circulation, the Circulation Specialist staffs the circulation desk, supports access to library collections and facilities, and leads a team of student employees. The position plays a key role in daily access services operations including delivery services, course reserves, stacks maintenance, billing, and facilities coordination and regularly serves as the person in charge of the building. This is an excellent opportunity for a service-oriented professional who wants to grow their leadership skills while contributing to the teaching, learning, and research mission of one of the nation's top-ranked university libraries.\nThis position follows a rotational schedule and requires some flexibility. Shifts are typically Monday-Friday, 7:00 a.m.-3:30 p.m. or 8:30 a.m.-5:00 p.m., with occasional evenings and weekends as needed.\nJob Description:\nRequired Qualifications:\nHigh School Diploma.\nExperience working in a customer service environment.\nExperience hiring, training, supervising, mentoring, or directing the work of others.\nDemonstrated ability to prioritize assignments, interpret and apply policies and procedures, and solve problems independently.\nDemonstrated ability to exercise sound judgment and adapt to changing priorities.\nDemonstrated ability to communicate effectively, both orally and in writing, with a wide variety of people.\nDemonstrated ability to work independently and collaboratively as part of a team.\nExperience using Microsoft Office applications, including Outlook, Teams, Word, and Excel.\nPreferred Qualifications:\nBachelor’s degree.\nPrevious experience working in a library.\nExperience using an integrated library system (e.g., Alma).\nExperience with inventory management, collection maintenance, or library stacks.\nExperience coordinating projects or workflows.\nConditions of Employment:\nThis position requires a valid driver’s license.\nThis is a non-exempt position, eligible to receive overtime in accordance with the Fair Labor Standards Act. This position may be subject to overtime during high peak times, etc. as directed and approved by the supervisor.\nThis position follows a rotational schedule and requires some flexibility. Shifts are typically Monday-Friday, 7:00 a.m.-3:30 p.m. or 8:30 a.m.-5:00 p.m., with occasional evenings and weekends as needed.\nDuties:\n35%- Leading and Supporting Student Employees:\nLead a team of student employees by assigning and prioritizing work, answering questions, providing training, and modeling professional, patron-centered service.\nProvide day-to-day coaching, feedback, and mentoring that builds consistent service quality and supports students' professional growth.\nEnsure student employees understand and apply library policies, procedures, service expectations, and workplace responsibilities.\n25%- Service Desk and Patron Support:\nDeliver excellent, welcoming service at the circulation desk: checking materials in and out, resolving patron questions, and interpreting library policies with sound judgment and care.\nServe as a knowledgeable, go-to resource on library services, systems, spaces, and campus resources.\nFoster a welcoming environment for library users, student employees, colleagues, and campus partners.\n20%- Circulation and Access Services Operations:\nCoordinate delivery services with library partners to ensure timely transport of physical and electronic materials.\nMaintain the organization and accessibility of Swem Library's collections, including off-site storage.\nPlan, coordinate, and monitor stacks maintenance projects, including shifting, shelf reading, and collection management that keep collections discoverable and well cared for.\nSupport billing workflows, including price lookups, work orders, and patron account maintenance in Alma.\nSupport the course reserves workflow by processing requests, communicating with faculty, and ensuring timely, accurate completion in support of student success.\n15%- Facilities, Safety, and Security:\nRoutinely serve as the person in charge of the library, ensuring the safety and security of people, collections, and facilities.\nUnderstand and apply building safety procedures, operate the PA system, and respond appropriately during emergencies.\nOpen and close Swem Library according to established schedules.\nCoordinate building maintenance issues with Facilities Management using established reporting procedures.\n5%- Data, Projects, Events, and Other Departmental Support:\nCollect and analyze data to support project planning and workflow improvements.\nAssist with library events and perform other duties as assigned to support departmental operations.\nSalary: $40,000 up to $49,000 commensurate with experience\nApplication Instructions:\nFor full consideration, please apply by the review date of October 21, 2026. A resume/CV and cover letter are required for this position and should address why you are interested and how you meet the qualifications. We will not sponsor applicants for work visas for this vacancy.\nAdditional Job Description:\nJob Profile:\nJP0260 - Library Specialist II - Nonexempt - Salary - S06Qualifications:\nCompensation Grade:\nS06Recruiting Start Date:\n2026-10-02Position Restrictions:\nContinuing E&G funded position and not term-limitedEEO is the Law. Applicants can learn more about William & Mary’s status as an equal opportunity employer by viewing the \"Know Your Rights\" poster published by the U.S. Equal Employment Opportunity Commission. https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal\nBackground Check: William & Mary is committed to providing a safe campus community. W&M conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, and when appropriate, a financial (credit) report or driving history check.\nApplicant Notice: By applying for this position, you consent to William & Mary's use, review, and retention of your application materials for recruitment and employment purposes. Materials may be shared with authorized individuals participating in the hiring process and will be managed in accordance with applicable laws and university policies.\nProbationary Period Notice: Individuals selected for full-time staff positions will be required to complete a twelve (12) month probationary period in accordance with university policy.\nRemote Work Disclaimer: Remote work eligibility is not guaranteed and is subject to approval. Employee eligibility depends on the likelihood of the employee succeeding in a remote work arrangement and the supervisor’s ability to manage remote workers. Departments and/or Human Resources may amend, alter, change, delete, or modify eligibility.","description_format":"text","description_chars":7510,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","Science & Engineering","STEM Education","Continuing Education"],"lifecycle":[{"event":"open","at":"2026-10-07T21:38:11Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":73,"reasons":["conf:7","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/william-mary-circulation-specialist","json_url":"https://alion.io/job/william-mary-circulation-specialist.json","meta":{"generated_at":"2026-10-14T03:15:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5106,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20196},"rest":"https://alion.io/mcp/rest/get_company?id=20196"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwilliam-mary-circulation-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwilliam-mary-circulation-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwilliam-mary-circulation-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/william-mary-circulation-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwilliam-mary-circulation-specialist"}]}