{"id":1421112,"url":"https://alion.io/job/williams-sonoma-lead-software-engineer-4-wall-tech","title":"Lead Software Engineer -(4 wall Tech)","company":{"id":1885338,"name":"Williams-Sonoma","domain":"williams-sonomainc.com","url":"https://alion.io/company/williams-sonomainc","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":77,"open_postings":77,"ghost_share":0,"stale_share":0.935,"repost_share":0,"time_to_fill_p50_days":45,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Backend","role_family":"Backend","seniority":"lead","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":20000,"max_usd":41000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":51},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"Agile","optional":false},{"name":"AI Agents","optional":false},{"name":"Apache Kafka","optional":false},{"name":"AppDynamics","optional":false},{"name":"C#","optional":false},{"name":"CI/CD","optional":false},{"name":"Db2","optional":false},{"name":"Git","optional":false},{"name":"GitHub","optional":false},{"name":"Grafana","optional":false},{"name":"Jira","optional":false},{"name":"Oracle","optional":false},{"name":"RabbitMQ","optional":false},{"name":"Splunk","optional":false},{"name":"SQL","optional":false},{"name":"TCP/IP","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-14T07:00:00Z","employer_posted_date":"2026-09-14","last_verified_at":"2026-10-13T08:02:01Z","board_verified":true,"closed_at":null,"days_open":29,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":29},"description":"Lead Software Engineer - C# .NET Sortation & Labeling Systems \nJob Location - Pune (Hybrid)\nRole Overview\nThe Lead Software Engineer will lead the design, development, and delivery of a Windows-based sortation and labeling platform that integrates with PKMS/WMS systems, PLCs, and material handling equipment (MHE) across our distribution network. The system processes TCP socket messages for carton lifecycle events, persists data to enterprise databases, and coordinates downstream services. This role requires deep hands-on C#/.NET expertise, subject-matter depth in warehouse automation and MHE, and close collaboration with cross-functional business, DC operations, and third-party vendor teams such as Savoye, Opex, Honeywell Intelligrated, Boxer, and bagger/print-and-apply solution providers.\nImpact of the Role\nProvide technical leadership for the sortation and labeling domain - designing, developing, and leading delivery of high-throughput, low-latency Windows services and desktop applications.\nOwn application health in production - monitoring, alerting, incident triage, and root-cause resolution during peak fulfillment periods.\nPartner with Distribution Center operations, Supply Chain, and third-party MHE vendors to translate operational requirements into scalable technical solutions.\nIdentify and deliver AI and automation opportunities that improve DC operations, production support, and business-user productivity.\nExperience mentoring engineers and raising engineering standards across a team.\nTechnology Platforms You Will Work On\n.NET Framework 4.8 and Visual Studio 2022.\nSocket-based services and Windows Service hosts.\nIntegration with sortation devices, PLCs, MHE controllers, and WMS/PKMS via TCP.\nZPL label print pipelines and event-forwarding mechanisms.\nKey Responsibilities\nProvide technical leadership for the sortation and labeling domain - designing, developing, and leading delivery of high-throughput, low-latency Windows services and desktop applications.\nDesign and maintain TCP socket server/client components for high-volume carton lifecycle messaging with PKMS/WMS and MHE controllers.\nImplement multithreading and asynchronous programming patterns for performance, responsiveness, and predictable throughput under peak volumes.\nBuild and maintain desktop UI using WPF and coordinate with Windows Service hosts for end-to-end operational workflows.\nLead integrations with PLCs, serial devices, scanners, print-and-apply, and material handling equipment, ensuring robust error handling, retry logic, and consistent state across data stores.\nOwn ZPL label workflows and print pipelines, including label design, throughput tuning, and printer/applicator fault recovery.\nDefine and enforce engineering standards for secure coding, unit testing, Git branching strategy, and code quality.\nLead deployments, IIS configuration, and CI/CD automation, including automated testing and release readiness.\nOwn application health in production - monitoring, alerting, incident triage, and root-cause resolution during peak fulfillment periods.\nPartner with Distribution Center operations, Supply Chain, and third-party MHE vendors to translate operational requirements into scalable technical solutions.\nIdentify and deliver AI and automation opportunities that improve DC operations, production support, and business-user productivity.\nDrive Agile delivery - sprint planning, estimation, and delivery tracking - adhere to IT change management, and mentor engineers to raise the bar across the team.\nQualifications\n10-15 years of software engineering experience, including at least 3 years in a technical lead or staff-level role.\nProven track record delivering enterprise-scale .NET applications in a retail, supply chain, or logistics environment.\nDemonstrated experience as an individual contributor with strong ownership, self-direction, and vendor coordination.\nExperience delivering in Agile environments using Jira for sprint planning, estimation, and delivery tracking.\nStrong knowledge of warehouse management, sortation, labeling, and Distribution Center operations.\nHands-on experience integrating with PKMS, Manhattan WMOS, or comparable WMS platforms.\nExperience leading third-party vendor integrations, integration platforms, and enterprise web services.\nStrong business acumen with the ability to align technology solutions to throughput, accuracy, and cost goals.\nSubject-matter expertise in material handling equipment and warehouse automation, with hands-on integration experience across one or more OEM solution sets: Savoye, Opex, Honeywell Intelligrated, Boxer, and bagger / print-and-apply systems.\nDeep understanding of MHE process flows - induction, singulation, scanning, sortation, diverts, put walls, unit sortation, carton and bag creation, weigh-in-motion, and label print-and-apply.\nExperience defining and supporting MHE interface specifications and message contracts between WMS/WCS and equipment controllers, including carton lifecycle events, divert confirmations, no-reads, exceptions, and recirculation handling.\nHands-on integration with PLCs, barcode scanners, scales, dimensioners, printers, and applicators over TCP/IP, serial, and OPC-style interfaces.\nWorking knowledge of Warehouse Control System (WCS) and Warehouse Execution System (WES) layers and how they interact with WMS and MHE.\nAbility to troubleshoot live MHE issues on the floor - jams, mis-sorts, label misapplication, throughput degradation, and equipment/host message desynchronization - and drive root-cause resolution with vendors.\nExperience participating in MHE implementations: interface testing, dry runs, integration and acceptance testing, commissioning, go-live support, and post-go-live hypercare.\nFamiliarity with MHE performance metrics - units per hour, sort accuracy, divert rates, read rates, and equipment uptime - and using them to tune application behavior.\nAbility to act as the technical point of contact and SME for MHE vendors, translating operational requirements into interface and application changes.\nExtensive hands-on experience with C#, .NET Framework 4.8, multithreading, async/await, and TCP/IP sockets.\nExperience with message parsing, custom protocols, and high-volume event processing.\nDesktop UI development with WPF, plus Windows Service hosting and deployment practices.\nStrong relational database skills and SQL data access patterns across SQL Server, Oracle, and DB2.\nKnowledge of ZPL label workflows, logging, diagnostics, and performance tuning.\nExperience with Internet Information Services (IIS), CI/CD pipelines, and automated testing.\nWorking knowledge of secure coding standards, GitHub repository and branching strategies, and code quality tools such as Sonar.\nProficiency with monitoring and observability tools such as AppDynamics, Splunk, ELK, and Grafana, including alert and notification setup.\nFamiliarity with publisher/subscriber message brokers (Kafka, RabbitMQ) and an understanding of message acknowledgment and idempotent operations.\nStrong AI-first mindset.\nExperience using AI tools, AI agents, and automation platforms to improve operations, production support, data validation, reporting, testing, and documentation.\nAbility to design AI-agent led solutions for use cases such as issue triage, exception monitoring, MHE fault pattern detection, report generation, knowledge retrieval, regression testing support, and operational analytics.\nUnderstanding of responsible AI practices, including data privacy, security, auditability, compliance, and validation of AI-generated outputs.\nDemonstrated situational leadership - guiding teams, driving execution, and delivering measurable business value.\nSelf-driven with strong ownership; comfortable operating as a hands-on individual contributor.\nAbility to facilitate productive discussions across DC operations, business, and vendor stakeholder groups and drive alignment.\nExperience mentoring engineers and raising engineering standards across a team.\nBachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience.\nWhy Join Williams-Sonoma India Technology Center\nOur people first and performance driven culture means that we provide opportunities to grow and build a career and invest in the well-being of our associates, including comprehensive benefits to support you and your family.\nScale and innovation of a Fortune 500 company combined with a high-ownership that empowers engineers to make real impact.\nBuild and operate large-scale digital commerce platforms serving millions of customers worldwide, working on systems that run at global scale.\nContinuous learning environment with opportunities to work on cutting-edge technologies, AI-driven solutions, and large-scale engineering challenges.\nHybrid work model designed for flexibility and collaboration, with two in-office days for team engagement.","description_format":"text","description_chars":8898,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":3,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Hybrid work"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Consumer Goods","Design & Creative","Furniture"],"lifecycle":[{"event":"open","at":"2026-09-28T22:25:34Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.581,"p_room":0.9,"age_days":28,"expected_fill_days":45,"reasons":["conf:1","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/williams-sonoma-lead-software-engineer-4-wall-tech","json_url":"https://alion.io/job/williams-sonoma-lead-software-engineer-4-wall-tech.json","meta":{"generated_at":"2026-10-13T10:48:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16642,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1885338},"rest":"https://alion.io/mcp/rest/get_company?id=1885338"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwilliams-sonoma-lead-software-engineer-4-wall-tech"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwilliams-sonoma-lead-software-engineer-4-wall-tech"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwilliams-sonoma-lead-software-engineer-4-wall-tech"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/williams-sonoma-lead-software-engineer-4-wall-tech\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwilliams-sonoma-lead-software-engineer-4-wall-tech"}]}