{"id":3865486,"url":"https://alion.io/job/willow-valley-communities-concierge-memory-center","title":"Concierge-Memory Center","company":{"id":4423056,"name":"Willow Valley Communities","domain":"willowvalleycommunities.org","url":"https://alion.io/company/willowvalleycommunities","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":15,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":30000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-06T11:52:17Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-09T12:46:11Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Overview\nConcierge\nMarlin and Doris Thomas Memory Center | Willow Valley Communities\nBecome a part of our founding team at the new Memory Center! Estimated start dates for these positions will be December 2026-January 2027.\nPart-Time, Day Shift/Mid Shift positions available\nStarting at $15.00/hour\nHelp Us Reimagine the Future of Memory Care\nAt the Marlin and Doris Thomas Memory Center, we're changing the way dementia is viewed, experienced, and embraced. Our innovative approach combines leading memory care practices with genuine compassion to create a community where every Resident is valued, connected, and supported in living a life filled with purpose and dignity.\nWe're looking for a friendly, organized, and service-focused Concierge to be the welcoming face of our community. If you enjoy helping others, building relationships, and creating exceptional experiences for Residents, families, and guests, we'd love to meet you.\nWhy Work at Willow Valley Communities?\nAt Willow Valley Communities, we invest in our Team Members and provide a comprehensive benefits package designed to support your health, financial well-being, professional growth, and work-life balance.\nWeekly Pay Paid Time Off-plus an extra day off for your birthday! 401(k) Retirement Plan Tuition Reimbursement & Scholarship Opportunities Access to Fitness Center & Wellness Amenities Enjoy Our Cafés and Dining Venues Career Growth with an Award-Winning Organization\nWhat You'll Do\nCreate a warm, welcoming, and professional environment for Residents, families, guests, and vendors.\nGreet visitors, answer questions, provide directions, and connect guests with appropriate Team Members.\nManage incoming phone calls, messages, emails, and radio communications.\nCoordinate appointments, reservations, transportation requests, and community information.\nSupport day-to-day operations by processing mail and packages, submitting maintenance and IT requests, and assisting with administrative tasks.\nMaintain knowledge of community services, events, programs, and resources to effectively assist Residents and guests.\nAssist with emergency communications and follow established safety and security procedures.\nProcess payments, maintain records, and support general office and concierge desk functions.\nCollaborate with Team Members, volunteers, and support staff to deliver an exceptional Resident and guest experience.\nWhat We're Looking For\nHigh school diploma or GED.\nAt least 6 months of customer service, administrative, reception, hospitality, healthcare, or related experience.\nStrong communication and organizational skills.\nBasic Microsoft Office skills and the ability to learn new technology.\nA positive attitude and passion for serving older adults and their families.\nPreferred\nExperience in senior living, healthcare, hospitality, or memory care.\nExperience working with individuals living with dementia.\nSchedule\nPart-Time Position\nAlternating shifts:8:00 AM - 4:00 PM\n12:00 PM - 8:00 PM\n\nRotating weekends and holidays\nWith the possibility of extended hours beginning in 2027.\nWhy You'll Love This Role\nAs a Concierge, you'll do more than answer phones and greet visitors-you'll help create a warm, welcoming environment where Residents and families feel supported, valued, and connected every day.\nJoin a team that is redefining memory care and making a meaningful difference in the lives of others.\nApply today and become part of something extraordinary at Willow Valley Communities.\nWillow Valley Communities is an Equal Opportunity Employer. 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