{"id":2035918,"url":"https://alion.io/job/wilmington-trust-program-manager-i","title":"Program Manager I","company":{"id":1897408,"name":"Wilmington Trust","domain":"wilmingtontrust.com","url":"https://alion.io/company/wilmingtontrust","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":10,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":39,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Management","role_family":"Management","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Buffalo, United States","Baltimore, United States","Boston, United States","Wilmington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":107500,"max":179100,"currency":"USD","period":"year","gross":null,"usd_annual":179100},"salary_estimate":null,"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Power Apps","optional":false}],"status":"live","first_seen_at":"2026-10-07T15:57:27Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-10T21:25:45Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Overview\nThe Wilmington Trust Institutional Services (IS) division is experiencing rapid business growth and has initiated a strategic digital transformation program. The goals of the program are to grow revenue through new and transformed digital-first trust and agency service products, to move from a product-centric to client-centric operating model, to move from market-specific to global solutions, and to dramatically lower the cost to serve.\nIn alignment with our business strategy, we are seeking a Program Manager to be responsible for supporting business and technology programs within the IS Global Project Management Office (PMO) of the Institutional Services (IS) business line by assisting in planning, execution, and reporting on key initiatives. This role collaborates with cross-functional teams to ensure alignment with business and technology strategies while driving operational efficiencies across finance, governance, and communications.\nPrimary Responsibilities:\nProgram Coordination & Execution\nSupport portfolio, program, and project management activities, ensuring alignment with tech strategy and business objectives. \nCoordinate program deliverables, ensuring deadlines, budgets, and quality standards are met. \nDemand planning based on intake/discovery (for technical and product resources) \nDevelop Project Plan, forecast and schedule. Work with stakeholders to record detailed project requirements, constraints and assumptions to establish project deliverables, using requirement-gathering techniques (e.g. planning sessions, brainstorming, focus groups) and the project charter. \nEnsure plans for assigned projects include work breakdown, project organization chart, cost/budget and communication, risk, quality and resource plans. \nEnsure execution of tasks defined in the project plan to achieve the project goals. Execute all parts of the project plan and manage the budget/forecast. Monitor and control project work including change controls. \nImplement approved actions and workarounds required to mitigate project risk events. \nImprove project team performance by building team cohesiveness, leading, mentoring, training and motivating to facilitate cooperation, ensure project efficiency and boost morale. Determine and coordinate sharing of resources among constituent projects for overall program benefit. \nComplete other related duties as assigned. \nReporting & Analytics\nTrack and report on program performance metrics, OKRs, and KPIs to ensure strategic alignment. \nMaintain dashboards and analytics tools to provide insights on capacity planning, vendor performance, and financial forecasting. \nCommunications & Stakeholder Engagement\nProvide and maintain consistent engagement with key stakeholders \nRisk & Compliance\nUnderstand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management. \nPromote an environment that supports and reflects the M&T Bank brand. \nMaintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. \nManagerial/Supervisory Responsibilities\nResponsible for oversight of 1 to 2 large initiatives at any given time \nIndirect management of a team of approximately 10 to 20 business and technology staff. \nEducation and Experience Required:\nBachelor’s degree and a minimum of 8 years’ proven project management experience, or in lieu of a degree, a combined minimum of 12 years’ higher education and/or work experience, including a minimum of 8 years’ proven project management experience.\nProficiency in MS Suite (Advanced Excel, MS project, Teams).\nMS Power Platform (Power Apps Suite)\nEducation and Experience Preferred:\nStrong knowledge of Agile Methodology\nProject Management Professional (PMP) certification.\nProgram Management Professional (PgMP) certification.\nStrong knowledge of project management methodology/disciplines.\nExperienced in leading business driven initiatives with Agile delivery frameworks\nStrong verbal and written communication skills, particularly an ability to negotiate, influence and gain consensus.\nRegularly communicates verbally and in writing with executive management on status of initiatives, in a professional and understandable manner.\nExcellent problem-solving skills.\nAbility to work individually as well as a member of a team.\nSelf-motivated, results-driven and well-organized individual.\nAbility to handle multiple tasks and work under time constraints in support of various assignments.\nAbility to function professionally at many different levels (clients, management and peers).\nStrong interpersonal skills are necessary for business partner relationships within and outside the organization.\nThe ability to build mutual trust and encourage respect; open to diverse points of view.\nM&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $107,500.00 - $179,100.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.\nLocation\nBuffalo, New York, United States of America","description_format":"text","description_chars":5382,"description_truncated":false,"requirements":{"experience_years_min":12,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Wealth Management & Financial Advisors","Asset Management & Funds"],"lifecycle":[{"event":"open","at":"2026-10-07T15:57:27Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":39,"reasons":["conf:7","stale_co","velocity","win:early"],"computed_at":"2026-10-10T05:45:15Z"},"pay":{"stated_usd_annual":179100,"is_top_pay":true},"html_url":"https://alion.io/job/wilmington-trust-program-manager-i","json_url":"https://alion.io/job/wilmington-trust-program-manager-i.json","meta":{"generated_at":"2026-10-11T00:49:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1077,"day_limit":5000,"remaining_today":3923,"minute_limit":60,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1897408},"rest":"https://alion.io/mcp/rest/get_company?id=1897408"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwilmington-trust-program-manager-i"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwilmington-trust-program-manager-i"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwilmington-trust-program-manager-i"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wilmington-trust-program-manager-i\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwilmington-trust-program-manager-i"}]}