Credit Controller
Confirmed on the employer's own hiring board on Oct 28, 2026. First seen by Alion on Oct 26, 2026.
ABOUT WILSONS AUCTIONS
Wilsons Auctions is the largest independently owned auction house operating across the UK and Ireland. With a network of 10 centres, we continue to grow and are seeking a Credit Controller to join our Head Office finance team.
Why this role matters:
You will help protect cash flow, reduce debtor days and minimise bad debt exposure, while building constructive relationships with customers, branches and senior colleagues across the Group.
THE OPPORTUNITY
- Take ownership of an accurate Group debtors ledger and lead the escalation of difficult or overdue accounts.
- Work closely with branches and customers to resolve disputes, secure payment and ensure daily receipts are recorded accurately.
- Influence business processes, identify weaknesses in terms and conditions, and develop practical improvements.
- Support, train and coordinate less experienced colleagues across the branch network.
HOW YOU WILL MAKE AN IMPACT
- Maintain an accurate Group debtors ledger and distribute the daily Out of Terms report, following up with local teams.
- Manage problem debt that branches cannot resolve and involve the Financial Controller or Finance Director where necessary.
- Contact customers by telephone, email and written correspondence; initiate court or other recovery action where required.
- Challenge customer positions professionally, liaise with branches and protect positive commercial relationships.
- Work with branches on large invoices, suggest process improvements and identify issues in terms and conditions.
- Maintain the bad and doubtful debt register and respond clearly to audit queries.
WHAT YOU WILL BRING
ESSENTIAL
- Minimum two years’ credit control experience
- Experience working with legal advisers on debt recovery
- Experience attending court to pursue or defend customer debt
- Excellent telephone and written communication skills
- Advanced Excel: PivotTables, VLOOKUP/XLOOKUP, reporting and analysis
DESIRABLE
- Membership of the Chartered Institute of Credit Management, Institute of Accounting Technicians or a similar professional body
- Experience mentoring and training colleagues
- Practical use of AI to investigate issues, automate tasks or create agents
THE QUALITIES THAT SET YOU APART
- Confidence & resilience
- Commercial awareness
- Problem-solving
- Professionalism & integrity
- Clear communication
- Independent working
- Proactive & results-focused
YOUR WORKING ENVIRONMENT
You will join an eight-person Finance Team based in Belfast and work with colleagues across general accounting, banking and legal matters. The role is full-time and office-based. Occasional branch visits may be helpful for training, supporting local colleagues and developing broader knowledge of the business.
Hours of work
Monday to Friday, either 9.00am-5.30pm or 8.30am-5.00pm.
WHY WORK AT WILSONS AUCTIONS?
We combine a professional and personal approach with current technology and industry insight. You will have opportunities to work with senior colleagues, influence how the business operates and develop your career.
Additional holidays
Employee spending discounts
Health & wellbeing incentives
Professional development & growth
Advancement opportunities
Mental health first aid access
Employee recognition
Length-of-service bonus
Pension scheme
Retirement bonus
Bereavement leave
On-site parking
Full uniform provided
Paid eye examinations
FAIR, INCLUSIVE RECRUITMENT
We are committed to fair and consistent hiring, structured induction and ongoing training. We welcome candidates from all backgrounds and are committed to an inclusive, friendly workplace that values the skills and perspectives each person brings.
Shortlisting note
Wilsons Auctions reserves the right to apply desirable criteria for shortlisting where a high volume of applications is received.