{"id":4127121,"url":"https://alion.io/job/window-nation-call-center-lead-generation-representative-2","title":"Call Center Lead Generation Representative","company":{"id":8002,"name":"Window Nation","domain":"windownation.com","url":"https://alion.io/company/window-nation","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":80,"open_postings":9,"ghost_share":0.111,"stale_share":0.333,"repost_share":0.333,"time_to_fill_p50_days":36,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Highland Hills, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":19,"max":19,"currency":"USD","period":"hour","gross":null,"usd_annual":38000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-11T21:57:01Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-12T01:42:27Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Full-time call center opportunity in Highland Hills, OH. Starting at $18.75/hr plus monthly bonus opportunities. Paid training, career growth, and team-focused environment. Customer service experience preferred.\nLaunch Your Career with Window Nation\nIf you enjoy talking with people, working on a motivated team, and earning more based on performance, Window Nation wants to meet you.\nWindow Nation is hiring Lead Generation (Call Center) Representatives to join our Highland Hills team serving the greater Cleveland metro area. Whether you’ve worked in retail, food service, hospitality, customer support, collections, or another fast-paced customer-facing role, we’ll give you the training and support to build a long-term career.\nStarting pay begins at $18.75/hour, with monthly bonus opportunities and pay progression after 12 months.\nIf you’re energetic, reliable, goal-oriented, and enjoy talking with people, this could be a great fit.\nWhy Join Window Nation?\nStarting pay of $18.75 per hour\nMonthly performance bonuses\nPay progression after 12 months\nPaid training from Day One\nClear advancement opportunities\nTeam-focused and energetic work environment\nFull-time schedule stability\nCareer growth with a nationally recognized, established company\nWhat You'll Do:\nConnect with homeowners by phone\nQualify customer interest and schedule in-home consultations\nBuild rapport and create positive customer experiences\nMeet individual and team performance goals\nNavigate multiple systems while documenting customer interactions\nWork closely with a supportive team and leadership group\nWhat Success Looks Like:\nSuccessful team members are:\nconfident communicators\ndependable and coachable\nmotivated by goals and incentives\ncomfortable in a fast-paced environment\npositive, resilient, and team-oriented\n\nWhat You Need:\nMinimum Qualifications:\nHigh School Diploma, GED, or equivalent\nAt least 1 year of experience in a customer-facing or fast-paced environment such as:retail\nhospitality\ncustomer service\ncollections\ncall center\ntelemarketing\nappointment setting\nPreferred Skills:\nStrong verbal communication\nComfortable multitasking across computer systems\nBasic computer navigation and data entry skills\nAbility to quickly learn new software and CRM tools\n\nSchedule Details:\nTuesday- Friday 12pm-9pm\nSaturday 8:30-5:30pm\nOff on Sundays and Mondays\nFirst 2 weeks: training will be 12-9 Monday-Friday\nLocation - Onsite in Highland Hills, OH\nCandidates from across the greater Cleveland metro area are encouraged to apply, including:\nCleveland\nWarrensville Heights\nBedford\nMaple Heights\nGarfield Heights\nShaker Heights\nEuclid\nSouth Euclid\nParma\nIndependence\nBeachwood","description_format":"text","description_chars":2664,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Construction","Kitchens, Bathrooms & Home Improvement"],"lifecycle":[{"event":"open","at":"2026-11-12T01:42:27Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":36,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-11-12T03:31:24Z"},"pay":{"stated_usd_annual":38000,"is_top_pay":false},"html_url":"https://alion.io/job/window-nation-call-center-lead-generation-representative-2","json_url":"https://alion.io/job/window-nation-call-center-lead-generation-representative-2.json","meta":{"generated_at":"2026-11-12T03:31:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7669,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8002},"rest":"https://alion.io/mcp/rest/get_company?id=8002"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwindow-nation-call-center-lead-generation-representative-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwindow-nation-call-center-lead-generation-representative-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwindow-nation-call-center-lead-generation-representative-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/window-nation-call-center-lead-generation-representative-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwindow-nation-call-center-lead-generation-representative-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4127121}},{"tool":"search_jobs","arguments":{"company":"windownation.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4127121},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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