{"id":3367483,"url":"https://alion.io/job/window-nation-operations-manager-raleigh-nc","title":"Operations Manager - Raleigh NC","company":{"id":8002,"name":"Window Nation","domain":"windownation.com","url":"https://alion.io/company/window-nation","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":80,"open_postings":9,"ghost_share":0.111,"stale_share":0.333,"repost_share":0.333,"time_to_fill_p50_days":34,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Raleigh, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":85000,"max":106000,"currency":"USD","period":"year","gross":null,"usd_annual":106000},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true},{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-10-26T18:55:33Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-13T09:07:35Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Reporting to the Regional Director, Installation Services, our Operations Manager is responsible for the overall operations of the branch installation process. This includes overseeing the profitability, pipeline management, inventory efficiency, expense control, staff development as well as hyper focus on the customer experience.\nThe ideal candidate will have an ability to create and maintain an efficient system of operation to support the business’s growth strategy. The candidate should be comfortable multitasking and working cross-functionally with different business functions. The ideal candidate will have previous experience in related fields.\nWhat You'll Do:\nDevelop and manage the branch operational plan that meets the company’s goals and objectives. \nDeliver on branch margin and profitability targets; recommend, implement, and monitor actions to increase revenue generation and profitability \nRecruit, onboard, and manage employees; maintain appropriate staff levels based on pipeline indicators \nMaintain positive customer relationships; identify, monitor, and manage customer service standards \nCollaborate with the regional team to identify, develop, and implement best practices and SOPs \nWhat We're Looking For:\nHigh school diploma, GED, or equivalent education \n7+ years of experience in operations, production, manufacturing, logistics, distribution, or a related industry \n4+ years of progressive leadership or management experience, with proven ability to lead teams and drive results \nValid driver’s license\nPreferred Skills and Experience:\nBackground in service and installation operations management within the home improvement, construction, remodeling, or similar industries \nBachelor’s degree in business, operations or construction management, or related field \nAbility to accurately measure and determine installation requirements for windows, doors, and other home improvement products \nKnowledge of building codes, construction techniques, safety standards, and compliance requirements \nPrevious experience recruiting, managing, and onboarding independent contractors or installation crews \nAbility to manage branch financials, including budgeting, P&L oversight, and cost control \nAdvanced proficiency level in Microsoft Office Suite (Excel, Word, PowerPoint, Teams, Outlook, etc.) \nHigh level proficiency with CRM systems; experience with Salesforce or Microsoft Dynamics is a plus \nStrong analytical and results-oriented mindset with the ability to interpret data, identify trends, and translate insights into actions \nWhat We Offer:\nCompetitive pay and performance-based bonus opportunities: $100,000-$110,000/year\nFull benefits package including medical, dental, vision, life, and 401(k) retirement options \nPaid time off \nGrowth opportunities within a rapidly expanding company \nA supportive team culture where your contributions matter and craftsmanship is celebrated \nTraining to help you succeed from Day One","description_format":"text","description_chars":2955,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Construction","Kitchens, Bathrooms & Home Improvement"],"lifecycle":[{"event":"open","at":"2026-10-27T23:42:07Z"}],"visa":[],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":0.9,"age_days":16,"expected_fill_days":34,"reasons":["conf:3","win:mid"],"computed_at":"2026-11-12T10:38:37Z"},"pay":{"stated_usd_annual":106000,"is_top_pay":false},"html_url":"https://alion.io/job/window-nation-operations-manager-raleigh-nc","json_url":"https://alion.io/job/window-nation-operations-manager-raleigh-nc.json","meta":{"generated_at":"2026-11-13T09:46:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20043,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8002},"rest":"https://alion.io/mcp/rest/get_company?id=8002"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwindow-nation-operations-manager-raleigh-nc"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwindow-nation-operations-manager-raleigh-nc"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwindow-nation-operations-manager-raleigh-nc"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/window-nation-operations-manager-raleigh-nc\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwindow-nation-operations-manager-raleigh-nc"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3367483}},{"tool":"search_jobs","arguments":{"company":"windownation.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3367483},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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