{"id":208271,"url":"https://alion.io/job/wing-assistant-inside-sales-manager-9","title":"Inside Sales Manager","company":{"id":3275,"name":"Wing Assistant","domain":"wingassistant.com","url":"https://alion.io/company/wing-assistant","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":72,"open_postings":303,"ghost_share":0.389,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":89,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"PT","utc_offset_min":-8,"utc_offset_max":-8},"hiring_geo_confidence":"structured","locations":["Kharkiv, Ukraine"],"countries":["UA"],"hiring_countries":["UA"],"hiring_countries_total":1,"salary":{"min":90000,"max":110000,"currency":"PHP","period":"month","gross":null,"usd_annual":21072},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"A/B Testing","optional":false},{"name":"HubSpot","optional":false},{"name":"Salesforce","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"PHP","optional":true}],"status":"live","first_seen_at":"2026-07-28T21:36:47Z","employer_posted_date":"2026-07-28","last_verified_at":"2026-10-14T10:12:51Z","board_verified":true,"closed_at":null,"days_open":77,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":77},"description":"Wing Assistant is building the next generation of AI-enabled workforce solutions for growing businesses. We help companies build high-performing teams across executive assistance, administrative support, customer support, sales support, recruiting, operations, and other critical business functions.\nThe Role\nWe’re looking for a hands-on Inside Sales Manager to own the follow-up and mid-funnel layer of our inbound sales engine while raising the quality and consistency of how our entire sales floor sells.\nYou will lead this function, strengthen the systems and processes behind it, coach the team, and ensure every qualified opportunity is managed with discipline and urgency.\nYou will also help establish stronger sales standards across the organization through coaching, performance management, process improvement, and the thoughtful use of sales technology.\nThis is a builder’s role, not a caretaker’s. You will have a team, a modern sales tech stack, and clear revenue and performance targets tied directly to your ownership.\nSalary: PHP 90,000 to PHP 110,000 per month, plus On-Target Earnings (OTE)\nSchedule: Pacific Time\nResponsibilities\nWhat You’ll Own:\nTeam Leadership\nManage and develop the inbound follow-up team, including SDRs and Sales Associates\nConduct regular 1:1s, coach performance, and hire as the team scales\nOwn the pairing model between Sales Associates and Account Executives\nEstablish cadence standards, ownership rules, and CRM hygiene expectations\nManage the Sales Trainer and own onboarding and ramp-up for all new sales hires\nFollow-Up and Mid-Funnel Conversion\nDesign, write, and A/B test follow-up sequences across email and chat\nUse reply rate, re-engagement rate, and conversion as your primary scorecards\nBuild and manage the no-show recovery motion for cancellations and missed demos\nTurn missed and cancelled demos into rebooked conversations\nBuild and run reactivation campaigns for aged and closed-lost opportunities\nReduce stage-to-stage drop-off across the funnel, beginning with the weakest-performing stage\nChannel Partner Lead Management\nOversee the handling of leads and opportunities generated through channel partnerships\nEstablish clear ownership, follow-up, and reporting standards for partner-sourced opportunities\nTrack channel partner performance and evaluate its effectiveness as a source of new business\nSales Quality and Coaching\nReview recorded calls and demos using a written sales scorecard\nMaintain a fixed monthly call-review coverage target for every representative\nCoach Account Executives on discovery, objection handling, urgency, and securing second calls\nRun regular calibration sessions to ensure consistent scoring and coaching standards\nJoin live deals when a representative needs support moving an opportunity forward\nKnowledge and Compliance\nOwn the sales knowledge base as the company’s single source of truth\nMaintain the content that powers our AI sales chat assistant\nEstablish a regular review cadence so customer-facing information remains accurate and current\nEnsure claims made by sales representatives and automated channels are accurate and compliant\nWhat You’ll Be Measured On\nDemo no-show and cancellation recovery rate\nCustomer response-time SLA\nDeal conversion rate\nSales cycle length\nAverage contract value per deal\nFollow-up reply rate\nTouches-per-deal compliance\nSecond-call booking rate\nStage-to-stage funnel conversion\nDemo-to-close rate\nRevenue recovered from aged and closed-lost pipeline\nCall scorecard coverage, including documented coaching feedback for every representative\nRequirements\nRequirements\nAt least 4 years of experience in inside sales, sales development, revenue operations, or a similar commercial role\nAt least 2 years of experience managing or coaching a sales team\nProven experience improving follow-up, pipeline conversion, show rates, or sales-cycle performance\nStrong understanding of inbound sales funnels, lead management, and mid-funnel conversion\nExperience coaching sales representatives on discovery, objection handling, urgency, and deal progression\nAbility to review sales calls, identify performance gaps, and provide clear, actionable feedback\nHands-on experience building sales sequences across email, chat, SMS, or other follow-up channels\nStrong CRM discipline and experience working with platforms such as HubSpot or Salesforce\nComfortable using data to diagnose funnel problems, set targets, and manage performance\nStrong written and verbal English communication skills\nWillingness and ability to work Pacific Time hours\nPreferred\nExperience managing both SDRs or Sales Associates and Account Executives\nExperience owning sales onboarding, training, and rep ramp-up programs\nExperience building no-show recovery, closed-lost reactivation, or aged-pipeline campaigns\nFamiliarity with AI-enabled sales tools, conversation intelligence, and sales automation platforms\nExperience working in a high-growth startup, SaaS, staffing, outsourcing, or technology-enabled services company\nExperience managing leads generated through channel partnerships\nFamiliarity with compliance, sales claims management, and maintaining a customer-facing knowledge base","description_format":"text","description_chars":5178,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Ukraine","iso":"UA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Virtual Assistant Services","Business Process Outsourcing 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