{"id":4037617,"url":"https://alion.io/job/wings-credit-union-branch-manager","title":"Branch Manager","company":{"id":1907712,"name":"Wings Credit Union","domain":"ent.com","url":"https://alion.io/company/ent-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Eagan, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":78000,"max":90000,"currency":"USD","period":"year","gross":null,"usd_annual":90000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-10T15:51:50Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-11T15:38:19Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Ent Credit Union and Wings Credit Union joined forces in January 2026. This merger means more opportunities, expanded resources, and a shared commitment to delivering exceptional member service. Together, we become more - empowering members, communities, and teams through a bold, unified future. Both organizations bring a strong legacy of member satisfaction, operational excellence, financial stability, and community impact. Recognized locally and nationally as best-in-class financial institutions and employers of choice, each is known for its commitment to financial well-being and philanthropic leadership. Join us during this transformative time and be part of shaping the future of banking! To learn more about the merger, click here.\n The Branch Manager is responsible for directing and supervising the staff and day-to-day operations of the branch. The manager ensures exceptional member service and helps the branch achieve sales and productivity goals by promoting credit union products and services. As a leader, exemplify Wings' mission and values, fostering an engaging and collaborative culture.\nEssential Functions\nLead and Manage Branch Operations:Ensure production goals for deposits, fee income, loan production, and member service are met or exceeded.\n\nMentor and Develop Staff:Use relationship selling techniques to grow member relationships.\nRegularly observe, track, and assess employee skills, providing ongoing training.\nEnhance performance through goal setting, coaching, problem resolution, delegation, and performance management, including conducting staff meetings, performance reviews, and daily check-ins.\n\nInterview and Hire Staff: Select employees with exceptional sales and service skills.\nResolve Member Issues:Address escalated member questions and concerns promptly to maintain service quality, accuracy, and efficiency, while managing risk, making and approving policy and procedure exceptions within assigned limits.\n\nEnsure Compliance: Adhere to regulatory standards, internal controls, and operational policies. Address audit, security, and compliance issues promptly.\nBudget and Financial Management:Implement strategies to achieve financial objectives.\nEnsure appropriate staffing and scheduling to meet member service expectations and operational objectives.\n\nProvide Notarial Services: Witness and authenticate documents and verify member identities.\nLiaison Between Branch and Support Departments:Foster positive and collaborative relationships with all lines of business to ensure customer relationship building through cross-selling efforts and referrals.\n\nCommunity Outreach: Participate in community activities to attract new members, maintain existing relationships, and ensure a positive brand image.\nCarries out leadership responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and provide training to employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.\nBank Secrecy Act: Remains cognizant of and adheres to Wings policies and procedures, and regulations pertaining to the Bank Secrecy Act.\n Minimum Formal Qualifications for this Position:\nHigh School Diploma/G.E.D., required\n3+ years of experience within the banking or financial services industry, required\n2+ years prior leadership experience, required\nTechnical or Specialized Knowledge/Skills:\nAdvanced level of demonstrated branch and financial services knowledge and a working knowledge of other areas within the credit union. Knowledge of credit union products, policies, and procedures and of Credit Union rules or regulations.\nProven sales leadership skills with the ability to evaluate individual strengths and weaknesses and utilize coaching and counseling skills to help employees reach their full potential.\nProficient in delivering high-quality service while performing multiple tasks efficiently under deadlines and stress, maintaining a professional and mature profile.\nAct with a sense of urgency to address issues and engage teams for resolution.\nProven ability to develop, set, and communicate measurable goals. Excellent written and oral communication skills for working with internal and external customers.\nStrong skills in facilitating meetings and effective communication in various settings, including one-on-one, small and large groups, and among diverse styles and position levels.\nWorking knowledge of computer software (e.g., Windows, Microsoft Office).\nEncourages the open expression of diverse ideas and opinions.\nTrack record of anticipating future possibilities and translating them into breakthrough strategies.\nKnown for holding self and others accountable to meet commitments.\nProven ability to create a climate where people are motivated to do their best to help the organization achieve its objectives.\nDemonstrated ability to gain the confidence and trust of others through honesty, integrity, and authenticity.\nCertifications Required:\nRequired to obtain or possess a Mortgage Loan Originator unique qualifier (NMLS registration number). Must have the ability to successfully complete all MLO registry requirements, including passing background and credits checks and submitting to fingerprinting and to any other requirements of the rules enacted pursuant to the S.A.F.E. Act, required.\nNotary license, required.\nPAY RANGE: PAY RANGE: $78,000 to 90,000 annually (S15), plus incentives and 5% annual target bonus.\nFinal compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, location and internal pay equity.\nBENEFITS:\nGenerous 401(k) match\n401k Discretionary Profit Sharing\nHealth Insurance\nDental Insurance\nVision Insurance\nLife Insurance\nShort Term and Long-Term Disability\nHealth Savings Account with company contribution\nEmployee Assistance Program\nPaid Vacation, Sick, Floating Holidays and Volunteer Time Off\nPaid Holidays\nTuition Reimbursement\nPaid Parental Leave\nWe anticipate this position to close on 11/17/2026. Please submit your application at your earliest convenience to be considered.\nEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities.","description_format":"text","description_chars":6321,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["401k plan","Dental insurance","Equity","Health insurance","Life insurance","Parental leave","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Credit Unions & Cooperative Banks"],"lifecycle":[{"event":"open","at":"2026-11-10T21:09:09Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 2","filings_12m":2,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":122500,"route":null,"cap_exempt":false,"checked_at":"2026-11-11T07:38:50+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":7,"reasons":["conf:3","win:early"],"computed_at":"2026-11-11T05:49:22Z"},"pay":{"stated_usd_annual":90000,"is_top_pay":true},"html_url":"https://alion.io/job/wings-credit-union-branch-manager","json_url":"https://alion.io/job/wings-credit-union-branch-manager.json","meta":{"generated_at":"2026-11-11T17:38:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33711,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1907712},"rest":"https://alion.io/mcp/rest/get_company?id=1907712"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwings-credit-union-branch-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwings-credit-union-branch-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwings-credit-union-branch-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/wings-credit-union-branch-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwings-credit-union-branch-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4037617}},{"tool":"search_jobs","arguments":{"company":"ent.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4037617},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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