{"id":2422241,"url":"https://alion.io/job/wingspancg-applications-analyst-wingspan-care-group","title":"Applications Analyst - Wingspan Care Group","company":{"id":4419460,"name":"Wingspan Care Group","domain":"wingspancg.org","url":"https://alion.io/company/wingspancg","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Shaker Heights, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":72000,"max_usd":161000,"period":"year","method":"role_country_seniority_unknown","sample_n":5687},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-13T05:45:01Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-11-05T14:22:33Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"BENEFITS:\nAt Wingspan, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets.\nOur offerings include:\n Healthcare: Comprehensive medical (free option available), dental, vision & FSAs\nEducation Perks: 50% CWRU MSW tuition discount & free supervision for licensed roles\n Financial Security: 403(b) retirement plan with employer match\nWork-Life Balance: Generous PTO, paid holidays, and 24/7 EAP support\nFamily Care: Fertility/IVF coverage, childcare FSA, and pet insurance\nQUALIFICATIONS:\nFour-year Computer Science or similar technical degree required. Equivalent experience will be considered.\nHealthcare Industry experience is not required, however, candidates with such experience will be given strong consideration.\nExperience utilizing and maintaining an Electronic Health Record system.\nMicrosoft Operating System and Office 365 Suite experience\nSensitivity in relating to persons of varying backgrounds and the ability to work with diverse groups of people possessing various strengths, aptitudes and abilities. \nAbility to perform job responsibilities with a high degree of initiative and judgment.\nDemonstrate oral and written communication skills and effective interpersonal skills.\nPractical and creative problem-solving skills.\nExperience working in a healthcare organization preferred.\nExperience with a Netsmart EHR product preferred.\nExperience with SQL preferred.\nAGENCY SUMMARY:\nWingspan Care Group is a nonprofit administrative and management organization that provides a united, community-based network of services so member agencies can focus on mission-related goals. Our innovative model is designed to promote sustainability and advancement among its partner agencies by streamlining operations and eliminating redundancies - resulting in improvements to the delivery of direct service operations.\n POSITION DESCRIPTION:\nThe Clinical Applications Analyst implements, supports, enhances and integrates third party products into our Electronic Health Record (EHR) system for our general user community. Our EHR is built on the Netsmart MyAvatarNX platform running in a SaaS environment. This individual works with department heads, end-users, database administrators, and vendors within the standard course of supporting user needs, troubleshooting and improving the use of our clinical systems. The person in this role must communicate easily and clearly with non-technical personnel. At varying levels, this position will implement and maintain multiple systems. The position will be performed successfully with limited supervision.\nThis position is 100% in office in Shaker Heights, OH.\n RESPONSIBILITIES INCLUDE:\nBuild, test, and maintain an electronic health record system using industry best practices.\nDefine, document, diagram and integrate workflows and processes.\nBe able to work independently with internal and external customers and vendors.\nAbility to prioritize tasks and maintain deliverable timelines.\nAssist and train end-users in functionality, security and information extraction.\nTroubleshoot end-user problems within supported applications.\nInterpret and transform end-user needs to new or modified features and functionality.\nMaintain a secure working environment to protect confidential information and adhere with HIPAA and other regulatory standards. \nCommunicate with Manager and team regarding priorities, needs, and potential projects.\nMaintain up to date technical product knowledge and learn new technologies as required.\nMaintain an understanding of current and evolving standards such as privacy, confidentiality, accessibility, security and intellectual property rights.\nRotation through 24 x 7 on-call coverage when necessary.\nWingspan Care Group (“Wingspan”) is the not-for-profit parent company of Applewood Centers, Inc., Bellefaire Jewish Children’s Bureau, Bluestone Child & Adolescent Psychiatric Hospital, and Lifeworks. The mission of Wingspan is to provide organizational efficiencies at the operational, administrative, and fiscal levels for its subsidiary agencies so that they may focus on their respective missions. Wingspan is an Equal Opportunity Employer. Wingspan’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. 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