{"id":2943268,"url":"https://alion.io/job/winside-technology-support-applicatif-n2-hf","title":"Support Applicatif N2 (H/F)","company":{"id":3908583,"name":"WINSIDE Technology","domain":"winside.fr","url":"https://alion.io/company/winside-technology","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lille, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":25000,"max_usd":43000,"period":"year","method":"role_country_seniority_unknown","sample_n":114},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GCP","optional":false},{"name":"Jira","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-20T13:50:34Z","employer_posted_date":null,"last_verified_at":"2026-10-20T13:50:34Z","board_verified":false,"closed_at":null,"days_open":4,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":4},"description":"Contexte :Dans le cadre du renforcement d’une équipe en environnement Finance, nous recherchons un(e) Support Applicatif N2 capable d’intervenir sur le suivi, l’analyse et l’optimisation des flux entre plusieurs applications financières. Vous évoluerez dans un contexte exigeant où la fiabilité des traitements, la qualité des données et la continuité de service sont des enjeux majeurs.\n\nVos missions :Assurer le support de niveau 2 sur les applications et flux financiers.\n\nAnalyser et traiter les incidents, demandes utilisateurs et anomalies de production.\n\nComprendre les spécifications fonctionnelles et techniques afin d’identifier les mappings et les échanges entre systèmes.\n\nRéaliser des investigations via des requêtes SQL et des outils de supervision.\n\nParticiper au suivi et à l’amélioration continue des traitements et intégrations.\n\nCollaborer avec les équipes métiers, techniques et partenaires afin de garantir la bonne exécution des flux.\n\nSuivre les tickets et demandes au sein de l’outil de gestion des incidents.\n\nContribuer à la documentation et à la capitalisation des connaissances.\n\nEnvironnement technique :Google Cloud Platform (GCP)\n\nSQL / requêtage et analyse de données\n\nOutils de ticketing et gestion des incidents (Jira)\n\nFlux d’intégration applicative\n\nEnvironnement Finance / Comptabilité\n\nProfil recherché\nExpérience significative en support applicatif N2 ou en exploitation applicative.\n\nBonne compréhension des processus financiers et comptables.\n\nCapacité à lire et interpréter des spécifications techniques et fonctionnelles.\n\nMaîtrise des requêtes SQL pour l’analyse et le diagnostic.\n\nConnaissance des environnements Cloud, idéalement GCP.\n\nAisance dans l’analyse des flux applicatifs et des échanges de données.\n\nEsprit d’investigation, autonomie et sens du service.\n\nBon relationnel et capacité à échanger avec des interlocuteurs métiers et techniques.","description_format":"text","description_chars":1895,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-20T17:57:00Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":31,"reasons":["seen:3","velocity","win:early"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/winside-technology-support-applicatif-n2-hf","json_url":"https://alion.io/job/winside-technology-support-applicatif-n2-hf.json","meta":{"generated_at":"2026-10-24T23:24:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":34408,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3908583},"rest":"https://alion.io/mcp/rest/get_company?id=3908583"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fwinside-technology-support-applicatif-n2-hf"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fwinside-technology-support-applicatif-n2-hf"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fwinside-technology-support-applicatif-n2-hf"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/winside-technology-support-applicatif-n2-hf\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fwinside-technology-support-applicatif-n2-hf"}]}